The new generation of ADSL2+ services deliver high speed broadband and save you money each month - because you'll no longer need to rent a
traditional 'fixed line' telephone service to receive broadband ADSL.
You can choose to add an Internode NodePhone2 VoIP service. This delivers a high quality, feature-rich two way telephone service with voicemail, delivered via your broadband service.
- Exclusively for Naked ADSL customers, the NodePhone2-Special plan has no establishment charges; and the monthly rental of $10 includes $10 of call credit - every month.
With huge coverage from over 350 exchanges across Australia,
Internode's Naked ADSL2+ services deliver the perfect broadband
solution.
Please click on the orange
symbol in the text following the
pricing tables for additional plan and service information.
Service options and charges
Options for establishing your new Internode Naked ADSL2+ service include :
- Optus Churn for $39 : A similar process is available to churn from a suitable existing Naked ADSL service with another provider, to an Internode Naked ADSL2+ service.
- Convert a Phone Service for $129 : The easiest way to get naked is to convert an existing telephone service Naked ADSL2+
- Naked ADSL2+ on Vacant Copper for $149 : This option (which requires a site visit) establishes Naked ADSL2+ on a new, spare or upgraded phone point at your premises.
Please refer to the 'Transfer' page under Naked ADSL2+ for more information on these options; or call us 13 6633 for assistance.
This is charged if you cancel your Internode ADSL service prior to 12 months of use.
Note it is waived on an existing service if you are relocating with Internode ADSL at your new premises; or if you are changing to a new Internode broadband service type.
There is no charge for changing your monthly download quota within the same speed - for example from a 25 Gbyte plan to a 50 Gbyte plan.
Also please note that any changes requested will take effect at start of next billing period.
On all Internode Business ADSL plans, an excess usage charge of $5 per Gbyte (calculated as 0.5 cents per Mbyte) applies to downloads beyond the monthly inclusion.
- No charge applies to uploads on Business ADSL plans.
A monthly charge of $20 applies for an additional 6 IP addresses (via a /29 framed route) on an Internode Business ADSL service.
We recommend using a Cisco 877 series ADSL router at your site to implement this feature.
GST
All quoted pricing includes GST.
Limitations
- Data downloads in excess of the monthly Download Inclusion are charged at $5 per Gbyte (calculated at 0.5 cents per Mbyte).
- IP address assignments are from Internode address ranges and are retained by Internode on termination of service.
- Static IP allocations may be modified by Internode to address technical requirements at 14 days notice.
- Business Naked ADSL2+ plans support one single
standard login (with associated static IP) and up to 4 additional
logins (with dynamic IP addresses).
- Internode services are non-refundable.
- Conditions
may change - If service conditions are changed in the future, customers
will be permitted to cease using the service without penalty if the new
conditions are not accepted.
- Definitions (in accordance with Australian ISP conventions):
- 1 MB or 1 Mbyte is 1 Megabyte = 1,000,000 bytes.
- 1 GB or 1 Gbyte is 1 Gigabyte - 1 Gigabyte is equal to 1,000 Megabytes.
ADSL Account Application Notes
When you apply for Business Naked ADSL2+, you should be aware of certain obligations and conditions once the order form is received by Internode.
Please be aware that when you sign the application form you are
signing to say that you accept and agree to be bound by the Internode Standard
Form of Agreement, ADSL Service Specifications and the Naked ADSL & Business ADSL Service Schedule
documents - these documents are available here. Please call us if you would like any help interpreting these documents.
The ADSL Early Cancellation Charge
Naked ADSL2+ services are normally provisioned within 10-30 business
days, and activated by Internode no later that 7 days
thereafter, at which time Internode will commence billing.
Customers wishing to terminate their Naked ADSL2+ service with Internode
prior to the end of the first twelve months from activation date are
liable to pay an early cancellation charge of $65.
Billing & Notifications
Tax invoices, Internode Bulletins and automated data usage warning
messages are sent to your Internode email address. Please refer to the
configuration sheet (supplied when your service is activated) for
details of your Internode email address. You can automatically forward
these emails to a preferred email account if required, via our online
Email Management system.
Please note that the first monthly service charge, plus activation fee and hardware charges, must be paid in full before Internode can activate the service.
Posting of paper invoices is
available but discouraged for environmental reasons, and if requested
will attract a $1.50 surcharge per invoice. Surcharges also apply to payments made by credit card - full details on this and our other payment options are available here.
The maximum possible speed of a Naked ADSL2+ service will depend on
a number of factors. These include the length and quality of the copper
pair that links your premises to your local telephone exchange, and the
type of ADSL modem or router that you are using.
A description of these factors is available on this page,
as well as a graph that provides an indication of theoretical maximum
speed at various line lengths. When reviewing this graph please note
the maximum speed possible on Naked ADSL2+ is 20 Mbps - the 24 Mbps
maximum speed is only available on Extreme® ADSL2+.
The ADSL modem or router that you use on a Naked ADSL2+ service will affect the maximum possible speed as follows:
- ADSL2+ Modem/Router - 20000/820 kbps
- ADSL2 Modem/Router - 12000/820 kbps
- ADSL1 Modem/Router - 8000/820 kbps (many older ADSL modems and routers are ADSL1 only)
All routers sold by Internode are ADSL2+ capable - further details are available here.
Internode does not guarantee that customers who select the Business Naked
ADSL2+ plans will be able to obtain the maximum theoretical speed of 20000/820 kbps.