NakedExtreme® ADSL2+ services are capable providing the fastest possible Naked ADSL2+ service on your telephone service. All the benefits of ADSL - but better, stronger, and faster.
You don't need to rent a telephone service to access NakedExtreme ADSL2+ - because it's Naked! If you still want to make and receive phone calls, we've got a great offer on our high quality, fully featured NodePhone2 VoIP service.
There's no more 'transmission loss too high' either - we have NakedExtreme customers at an incredible 7.5km from our DSLAM's. SOHO also delivers static IP and a range of other benefits.
Special Offers
- New plans have just been released, with quota boosts - including a new 200 Gbyte plan!
- Discounted setup on all NakedExtreme ADSL2+ services with our 24 month contract option.
- Includes an Internode NodePhone2 VoIP service, for a high quality, feature-rich two way telephone service with voicemail, delivered via your broadband service.
As a special deal for NakedExtreme ADSL2+ customers, the NodePhone2-Special plan has no setup charges and no monthly rental - and includes $10 of call credit every month!
Click on the orange
symbol in the text following the plans for more plan and service info.
Service options and charges
This option offers you a discounted $79 establishment fee with a 24 month contract term. This applies if you wish to convert a suitable existing telephone service into NakedExtreme ADSL2+; or to establish NakedExtreme ADSL2+ via a new service connection onto a vacant copper pair.
If you cancel your service during the initial 24 month period, you are liable for an early cancellation charge. This charge is $120 in the first 12 months, reducing to $65 during the second 12 months. Full details on the 24 month contract are available here.
Please refer to the Transfer page under NakedExtreme ADSL2+ for more information on establishing your Internode ADSL service; and call us 13 6633 if you need any assistance.
The alternative is to pay a setup fee and have no long term commitment. A $129 setup fee applies when you establish your NakedExtreme ADSL2+ service via:
- converting a suitable existing telephone service into NakedExtreme ADSL2+; or
- establishing NakedExtreme ADSL2+ via a new service connection onto a vacant copper pair.
There's no early cancellation charge with this option - your only commitment is the 'one month rolling contract' that is inherent in paying one month's rental in advance on your service.
Please refer to the Transfer page under NakedExtreme ADSL2+ for more information on establishing your Internode ADSL service; or call us 13 6633 if you need any assistance.
If you move to a new house or office location, you have a choice of contractual arrangements:
- you can choose to have this done at no charge, in which case you enter a new 24 month contract term on the service at your new premises; or
- you can pay $99 for the relocation, and your existing contract term (if any) is carried across to the service at your new premises - ie it is not restarted.
Providing the relocation is successful, no early cancellation charge will apply to your previous service. You can even change Internode ADSL service type when you move - for example change from ADSL Standard at your old place, to NakedExtreme ADSL2+ at your new place - for no extra charge.
There is no charge for changing your monthly download quota within the same speed - for example from a 25 Gbyte plan to a 50 Gbyte plan.
- Also please note that any changes requested will take effect at the start of next billing period.
- There is also no charge to change your plan type - for example, from Business ADSL to SOHO ADSL - within the same speed, and once again this will take effect at the start of your next billing period.
These changes can be requested at any time via our online planchanger, and are available regardless of whether you are within a contract term or not.
On all Internode Business ADSL plans, an excess usage charge of $5 per Gbyte (calculated as 0.5 cents per Mbyte) applies to downloads beyond the monthly inclusion.
- No charge applies to uploads on Business ADSL plans.
A monthly charge of $20 applies for an additional 6 IP addresses (via a /29 framed route) on an Internode Business ADSL service.
We recommend using a Cisco 877 series ADSL router at your site to implement this feature.
GST
All quoted pricing includes GST.
Limitations
- Data downloads in excess of the monthly Download Inclusion are charged at $5 per Gbyte (calculated at 0.5 cents per Mbyte).
- IP address assignments are from Internode address ranges and are retained by Internode on termination of service.
- Static IP allocations may be modified by Internode to address technical requirements at 14 days notice.
- Business NakedExtreme ADSL2+ plans support one single standard login (with associated static IP) and up to 4 additional logins (with dynamic IP addresses).
- Conditions may change - If service conditions are changed in the future, customers will be permitted to cease using the service without penalty if the new conditions are not accepted.
- Definitions (in accordance with Australian ISP conventions):
- 1 MB or 1 Mbyte is 1 Megabyte = 1,000,000 bytes.
- 1 GB or 1 Gbyte is 1 Gigabyte - 1 Gigabyte is equal to 1,000 Megabytes.
ADSL Account Application Notes
When you apply for Business NakedExtreme ADSL2+, you should be aware of certain obligations and conditions once the order form is received by Internode.
Please be aware that when you sign the application form you are signing to say that you accept and agree to be bound by the Internode Standard Form of Agreement, ADSL Service Specifications and the Naked ADSL & Business ADSL Service Schedules - these documents are available here. Please call us if you would like any help interpreting these documents.
The Internode ADSL Contract
When you signup for Internode ADSL, you can either:
- have a reduced setup fee, with an early cancellation charge ($120 in the first year, $65 in the second year) if you cancel within the first 24 months; or
- pay the full setup fee, and have a rolling one month contract with no early cancellation charges.
Full details on the 24 month contract option are available here.
ADSL Relocations
If you plan to move premises, you'll need to use our online relocation process. This ensures a smooth transition, and gives you the choice of:
- no ADSL relocation fee, and a new 24 month contract; or
- a $99 relocation fee, with any existing contract term carried across to your new premises.
Further details on ADSL relocations are available here.
Billing & Notifications
Tax invoices, Internode Bulletins and automated data usage warning messages are sent to your Internode email address. Please refer to the configuration sheet (supplied when your service is activated) for details of your Internode email address. You can automatically forward these emails to a preferred email account if required, via our online Email Management system.
As per the Internode Standard Form of Agreement, payment is required in advance. You will be required to pay the setup fee and any equipment costs (if applicable) and the first monthly fee upon provisioning of your service. Billing will begin within 7 days of the service being provisioned by our carrier, or earlier if you have registered a successful login.
Broadband services are non-refundable, however no charges apply until the service is confirmed as deliverable by our carrier.
Posting of paper invoices is available but discouraged for environmental reasons, and if requested will attract a $1.50 surcharge per invoice. Surcharges also apply to payments made by credit card - full details on this and our other payment options are available here.
The maximum possible speed of an NakedExtreme® ADSL2+ service will depend on a number of factors. These include the length and quality of the phone line that links your premises to your local telephone exchange, and the type of ADSL modem or router that you are using.
The ADSL modem or router that you use on a NakedExtreme® ADSL2+ service will affect the maximum possible speed as follows:
- ADSL2+ Modem/Router - 24000/1000 kbps
- ADSL1 Modem/Router - 8000/1000 kbps (many older ADSL modems are ADSL1 only)
All ADSL broadband routers sold by Internode are ADSL2+ capable.
More information on NakedExtreme ADSL2+ performance.
No distance limits apply to NakedExtreme ADSL2+. At extremely long distances, the ADSL connection speed is significantly reduced. Internode does not guarantee that customers who select the Home NakedExtreme ADSL2+ plans will be able to obtain the maximum theoretical speed. Furthermore, there is no guaranteed minimum line synchronisation speed or data transfer rate - upload or download - on this service.