These services deliver reliable and consistant performance without
'shaping' - they're built and provisioned to always be fast - and are backed by
our Service Level Agreement.
Choose from our range of great value plans, offering high bandwidths and generous download allowances.
Special Offers
- Just released - ADSL2+ with nationwide coverage via the Telstra Wholesale network - check out Business ADSL TwoPlus!
- Choose discounted setup - including free churn - on all ADSL Plus and TwoPlus services with our 24 month contract option.
- Free upgrades from Business ADSL Standard to ADSL Plus or TwoPlus - and free upgrades from Business ADSL Plus to TwoPlus.
It's time to get faster business broadband with Internode!
Please click on the orange
symbol in the text following the
pricing tables for additional plan and service information.
Service options and charges
This option offers you a $0 churn fee with a 24 month contract term. It applies if you have a suitable existing ADSL service with another ISP that can be churned (via Telstra Fast Transfer) to Internode ADSL Plus or TwoPlus.
Alternatively, a discounted $79 establishment fee with a 24 month contract term is available. This applies if you wish to establish a new ADSL Plus or TwoPlus on a suitable active telephone service.
If you cancel your service during the initial 24 month period, you are liable for an early cancellation charge. This charge is $120 in the first 12 months, reducing to $65 during the second 12 months. Full details on the 24 month contract are available here.
Please refer to the Transfer page under ADSL TwoPlus for more information on establishing your Internode ADSL service; and call us 13 6633 if you need any assistance.
The alternative is to pay a setup fee and have no long term commitment. The setup fee depends on the method you use to establish your Internode ADSL Plus or TwoPlus service:
- $39 to churn (Telstra Fast Transfer) a suitable ADSL service from another ISP to Internode ADSL Plus or TwoPlus; or
- $129 establish a new ADSL Plus or TwoPlus service on a suitable active telephone line.
There's no early cancellation charge with this option - your only commitment is the 'one month rolling contract' that is inherent in paying one month's rental in advance on your service.
Please refer to the Transfer page under ADSL TwoPlus for more information on establishing your Internode ADSL service; and call us 13 6633 if you need any assistance.
If you move to a new house or office location, you have a choice of contractual arrangements:
- you can choose to have this done at no charge, in which case you enter a new 24 month contract term on the service at your new premises; or
- you can pay $99 for the relocation, and your existing contract term (if any) is carried across to the service at your new premises - ie it is not restarted.
Providing the relocation is successful, no early cancellation charge will apply to your previous service. You can even change Internode ADSL service type when you move - for example change from ADSL Standard at your old place, to NakedExtreme ADSL2+ at your new place - for no extra charge.
There is no charge for changing your monthly download quota within the same speed - for example from a 25 Gbyte plan to a 50 Gbyte plan.
- Also please note that any changes requested will take effect at the start of next billing period.
- There is also no charge to change your plan type - for example, from Business ADSL to SOHO ADSL - within the same speed, and once again this will take effect at the start of your next billing period.
These changes can be requested at any time via our online planchanger, and are available regardless of whether you are within a contract term or not.
On all Internode Business ADSL plans, an excess usage charge of $5 per Gbyte (calculated as 0.5 cents per Mbyte) applies to downloads beyond the monthly inclusion.
- No charge applies to uploads on Business ADSL plans.
A monthly charge of $20 applies for an additional 6 IP addresses (via a /29 framed route) on an Internode Business ADSL service.
We recommend using a Cisco 877 series ADSL router at your site to implement this feature.
GST
All quoted pricing includes GST.
Limitations
- Data downloads in excess of the monthly
Download Inclusion are charged at $5 per Gbyte (calculated at 0.5 cents
per Mbyte).
- IP address assignments are from Internode address ranges and are retained by Internode on termination of service.
- Static IP allocations may be modified by Internode to address technical requirements at 14 days notice.
- Business ADSL Plus and ADSL TwoPlus plans support one single standard login
(with associated static IP) and up to 4 additional logins (with dynamic
IP addresses).
- Conditions
may change - If service conditions are changed in the future, customers
will be permitted to cease using the service without penalty if the new
conditions are not accepted.
- Definitions (in accordance with Australian ISP conventions):
- 1 MB or 1 Mbyte is 1 Megabyte = 1,000,000 bytes.
- 1 GB or 1 Gbyte is 1 Gigabyte - 1 Gigabyte is equal to 1,000 Megabytes.
ADSL Account Application Notes
When you apply for Internode Business ADSL Plus or TwoPlus, you should be aware of certain obligations and conditions once the order form is received by Internode.
Please be aware that when you sign the application form you are
signing to say that you accept and agree to be bound by the Internode Standard
Form of Agreement, ADSL Service Specifications and Business ADSL Service Schedule - these documents are available here. Please call us if you would like any help interpreting these documents.
The Internode ADSL Contract
When you signup for Internode ADSL, you can either:
- have a reduced setup fee, with an early cancellation charge ($120 in the first year, $65 in the second year) if you cancel within the first 24 months; or
- pay the full setup fee, and have a rolling one month contract with no early cancellation charges.
Full details on the 24 month contract option are available here.
Automatic ADSL Service Cancellations
Please be aware that your Internode ADSL service
will be automatically cancelled by Telstra and a new ADSL service will
need to be ordered by you (including a new $129 Activation fee) in the
following circumstances:
- If your telephone account is cancelled.
- If you order an ADSL-incompatible product on the telephone line the ADSL is delivered on.
We strongly advise that you contact our Sales department to discuss
any pending changes to your phone service prior to making those
changes.
ADSL Relocations
If you plan to move premises - even if you are taking the same number with you -
you'll need to use our online relocation process. This ensures a smooth transition, and gives you the choice of:
- no ADSL relocation fee, and a new 24 month contract; or
- a $99 relocation fee, with any existing contract term carried across to your new premises.
Further details on ADSL relocations are available here.
Billing & Notifications
Tax invoices, Internode Bulletins and automated data usage warning
messages are sent to your Internode email address. Please refer to the
configuration sheet (supplied when your service is activated) for
details of your Internode email address. You can automatically forward
these emails to a preferred email account if required, via our online
Email Management system.
As per the Internode Standard Form of Agreement, payment is required in advance. You will be required to pay the setup fee and any equipment costs (if applicable) and the first monthly fee upon provisioning of your service. Billing will begun within 7 days of the service being provisioned by our carrier, or earlier if you have registered a sucessful login.
Broadband services are non-refundable, however no charges apply until the service is confirmed as deliverable by our carrier.
Posting of paper invoices is
available but discouraged for environmental reasons, and if requested
will attract a $1.50 surcharge per invoice. Surcharges also apply to payments made by credit card - full details on this and our other payment options are available here.
- The maximum possible speed of a Business ADSL Plus plan is 8000/384 kbps. The minimum speed of a Business ADSL Plus service is 1500/256 kbps. Internode does not guarantee that customers who select Business ADSL Plus plans will be able to obtain the maximum speed of 8000/384 kbps.
- The maximum possible speed of a Business ADSL TwoPlus plan is 20,000/1000 kbps. The minimum speed of a Business ADSL TwoPlus service is 1500/256 kbps. Internode does not guarantee that customers who select Business ADSL TwoPlus plans will be able to obtain the maximum speed of 20,000/1000 kbps.
The actual service
speed that you will receive is dependent on a number of factors, including the length and
quality of the phone line that links your premises to your local
telephone exchange. A description of these factors is available on this page.