Extreme SHDSL plans start from $700 per month, and are available in a range of bandwidths and monthly download inclusions; including true unlimited.

We've shown our most popular Extreme SHDSL plans in the table below.

• Please click on the blue symbol if you'd like to review all available plans.
• Please click on the orange symbol in the text following the pricing tables for additional plan and service information.

The 10/100/1000 Special Offer

We're pleased to announce a special offer on our most popular combination, available from 23rd November 2009:

• 10 Mbps symmetrical bandwidth
• 100 Gbytes per month of download quota
• $1,000 per month, with no installation charges on a 24 month term

Act now to enable your business with Internode Extreme SHDSL!

We understand the increasing reliance of your business on your Internet connection. The ‘net has become embedded in most of your key processes, from customer interaction to supplier orders and staff payroll. And so Extreme SHDSL features Priority Business Access to our expert Help Desk, seven days a week. You'll also receive a 99.5% Service Level Agreement with defined performance and availability targets.

But at Internode, high availability isn’t just about getting through to skilled & local support teams quickly, or receiving a credit if it all goes horribly wrong - although these things are good too! We’ve also designed the Extreme SHDSL platform to simply be reliable - with fully integrated, market-leading and carrier-grade Hatteras Networks equipment end-to-end. Each head-end is housed in the high availability environment of a Telstra exchange, backed by uninterruptible power supplies, diesel generators, N+1 environmental control systems and comprehensive security systems. In turn the head-ends use diverse path optical fibre to connect you to Internode’s International IP network, with multiple upstream and peering Internet connections in Australia, the US and Asia.

Finally there’s the neat trick of bonded services, used in all Extreme SHDSL deployments of 10 Mbps and above. Even if one copper pair experiences a fault, the service continues – uninterrupted – on the remaining copper pairs, albeit at a slower speed. This inherent last mile redundancy is unique to bonded services and is unmatched even on more expensive optical fibre and leased line systems.

More Features

• No Shaping - Extreme SHDSL services are never shaped, regardless of your download volumes. If your download quota is exceeded, excess downloads are charged at $0.01 per Mbyte (except on Unlimited plans).
• Static IP Address - One static IP address is included, and additional static IP addresses are also available (extra charges apply).
• No Peak / Off Peak Limitations - Internode has no Peak or Off-Peak timezones - use the service how and when you want to.
• No Upload Surcharge - All upload direction data is free of charge, and doesn't count against your monthly quota.
• Network termination unit included - The service is presented with an Ethernet interface, ready for direct connection to your Internet firewall.

All quoted pricing includes GST.

Limitations

• Data downloads in excess of the monthly Download Inclusion are charged at $0.01 per additional Mbyte; except on the Unlimited plans.
• Extreme SHDSL Unlimited plans are only available to retail customers – Internet delivered by this service may not be resold by the customer. Please contact Internode for pricing on alternative Extreme SHDSL plans with unlimited usage if you intend to resell Internet to third parties
• IP address assignments are from Internode address ranges and are retained by Internode on termination of service.
• Static IP allocations may be modified by Internode to address technical requirements at 14 days' notice.
• Internode services are non-refundable.
• Conditions may change - If service conditions are changed in the future, customers will be permitted to cease using the service without penalty if the new conditions are not accepted.

Extreme SHDSL Account Application Notes

When you apply for Extreme SHDSL, you should be aware of certain obligations and conditions once the order form is received by Internode.

Please be aware that when you sign the application form you are signing to say that you acknowledge and accept the Internode Standard Form of Agreement. Please call us if you would like any help interpreting this document.

Minimum Contract Term

A minimum contract term of 12 months applies to all Extreme SHDSL services, with the option of discounted installation on a 24 month contract term.

Customers wishing to terminate their Extreme SHDSL service with Internode prior to the end of the contract term are liable to pay an early termination fee equivalent to the remaining months of their contract.

Billing & Notifications

Tax invoices, Internode Bulletins and other notifications are sent to your nominated email address. Please note that the first monthly service charge, plus establishment and hardware charges (if any), must be paid in full before Internode can activate the service.

Posting of paper invoices is available but discouraged for environmental reasons, and if requested will attract a $1.50 surcharge per invoice. Surcharges also apply to payments made by credit card - full details on this and our other payment options are available here.

The minimum site requirements for this service are a safe, clean and secure environment with a 240V 10A AC General Purpose Outlet; and sufficient physical space for an active component of general dimensions 300 mm wide x 200 mm deep x 100 mm high. These site requirements are the responsibility of the customer.

We recommend that the 240V AC GPO is connected to an Uninterruptible Power Supply (UPS) to ensure high service availability.