Choose from our extensive range of SOHO ADSL services:

• SOHO ADSL Standard plans start from $49.95 per month, and are available in a range of traditional ADSL speeds and monthly download inclusions.
• SOHO ADSL Plus plans deliver high speed broadband, Australia-wide, and range from $94.95 per month.
• SOHO Extreme® ADSL2+ plans start from $69.95 per month and deliver higher speeds across a wide range of download plans. The upload boost of ADSL2+ Annex M is a key feature of SOHO Extreme® services.
  
• Just launched is our range of SOHO Naked ADSL2+ plans, starting from $84.95 per month - and you don't need to rent a telephone service for these!

If you're not sure which of these options is right for you, please take a moment to read our Broadband Roadmap or call us on 13 6633.

Annex M

Internode provides Australia's first 'Annex M' capabilities, on all SOHO Extreme® ADSL2+ services. Annex M increases the maximum potential upload speed on an ADSL2+ service from 1 Mbps to 2.5 Mbps, enabling high performance Internet Virtual Private Networks from your office.

As with all ADSL2+ bandwidths, the maximum upload that you will achieve is dependent on your ADSL modem/router, the distance and the quality of your copper access line, and the professional installation of a central splitter. You can read more about it here.

Special Offers

• Free speed upgrades on SOHO ADSL Standard (save $20).
• Free upgrades from SOHO ADSL Standard to SOHO ADSL Plus (save $20).

It's time to get fast broadband with Internode!

Broadband Plan Table

We've shown our most popular SOHO ADSL plans in the table below.

• Please click on the blue symbol if you'd like to review all available plans.
• Please click on the orange symbol in the text following the pricing tables for additional plan and service information.

• Fixed Monthly Charge - SOHO ADSL services are fixed price, regardless of your download volumes. If your download quota is exceeded, shaping of download traffic is applied at 128 kilobits per second. There is a maximum 'shaped excess' allowance of 3 Gbytes - additional access constraints may be applied beyond this amount. No shaping is applied to upload traffic.
• No Long Term Contracts - Just a $65 early cancellation charge during the first twelve months.
• Expert Help Desk - Internode provides free, expert and friendly Help Desk support available to you 7 days a week.
• Static IP Address - These are 'Layer 2' static IP services, suitable for hosting servers and operating Internet Virtual Private Networks.
• Annex M Capable - Internode SOHO Extreme® services include support for ADSL2+ Annex M, with upload speeds of up to 2,500 kbps.
• Free soho.on.net Subdomain - Free soho.on.net subdomain name to link to your own server. Choose your own subdomain name - eg 'www.mycompany.soho.on.net' - subject to approval by Internode.
• Included Dialup Account - Includes a dialup account, for when you're away from your broadband connection, with 10 included hours per month then $1/hour pay-as-you-go. Dialup access is available Australia-wide at local call rates. Optionally, for an extra $10 per month you can have 300 included hours of dialup per month.
• Global Roaming Facility - We offer a global roaming facility for dialup, WiFi and hotel Ethernet access across the world via iPass (separate usage charges apply).
• Free Email Accounts - Up to five (5) free email accounts can be established, all with email spam and virus filtering at no additional charge.
• Free Webspace - Free 50 Mbyte webspace is available to all Internode SOHO ADSL customers for personal, non-commercial use.
• Unmetered Access - Unmetered content doesn't use up your monthly download quota. This includes our Online Streaming Radio servers; our extensive Online Games network for low ping gaming; our mirror servers for file downloads; and other selected content sources.
• Premium Usenet - Internode broadband customers can access our Premium Usenet service at no additional charge, note these downloads are counted toward your monthly quota.
• No Upload Surcharge - All upload direction data is free of charge, and doesn't count against your monthly quota.
• No Peak / Off Peak Limitations - Internode has no Peak or Off-Peak timezones – use the service how and when you want to.
• No Regional Surcharge - We're into equality, so the same prices apply for any area we cover, metro or regional.
• Your Choice of Hardware - Bring your own ADSL router, or buy one pre-configured from us at a competitive rate. All routers supplied by Internode are pre-configured with your Internode username, password and settings; and include a quality ADSL filter/splitter and 24 months fast replacement warranty.

GST

All quoted pricing includes GST.

Limitations

• IP address assignments are from Internode address ranges and are retained by Internode on termination of service.
• Static IP allocations may be modified by Internode to address technical requirements at 14 days notice.
• All SOHO ADSL plans support one single standard login (with associated static IP) and up to 4 additional logins (with dynamic IP addresses).
• Internode services are non-refundable.
• Conditions may change - If service conditions are changed in the future, customers will be permitted to cease using the service without penalty if the new conditions are not accepted
• Definitions (in accordance with Australian ISP conventions):
  • 1 MB or 1 Mbyte is 1 Megabyte = 1,000,000 bytes.
    
  • 1 GB or 1 Gbyte is 1 Gigabyte - 1 Gigabyte is equal to 1,000 Megabytes.
    

ADSL Account Application Notes

When you apply for ADSL, you should be aware of certain obligations and conditions once the order form is received by Internode.

Please be aware that when you sign the application form you are signing to say that you acknowledge and accept the Internode Standard Form of Agreement, ADSL Service Specifications and (if applicable) Naked ADSL2+ Service Schedule documents - these documents are available here. Please call us if you would like any help interpreting these documents.

The ADSL Early Cancellation Charge

Internode ADSL Standard, ADSL Plus and Extreme® ADSL2+ services are normally provisioned within 7-10 business days, and Naked ADSL2+ services are normally provisioned within 10-30 business days. All services are activated by Internode no later that 7 days thereafter, at which time Internode will commence billing.

Customers wishing to terminate their ADSL service with Internode prior to the end of the first twelve months from activation date are liable to pay an early cancellation charge of $65.

Automatic ADSL Service Cancellations

Please be aware that your Internode ADSL Standard, ADSL Plus or Extreme® ADSL2+ service will be automatically cancelled by Telstra and a new ADSL service will need to be ordered by you (including a new $129 Activation fee) in the following circumstances:

• If your telephone account is cancelled.
• If you order an ADSL-incompatible product on the telephone line the ADSL is delivered on.

We strongly advise that you contact our Sales department to discuss any pending changes to your phone service prior to making those changes. These issues do not affect Naked ADSL2+ services.

If you plan to move premises - even if you are taking the same number with you - you'll need to use our online relocation process. This ensures a smooth transition and reduced establishment charge of $99.

Billing

Internode recommend a monthly billing arrangement, as any requested changes to your account (eg speed or data change) is actioned by our system at the start of the next billing period. Therefore paying on a monthly basis - Credit Card or Direct Debit - means you are able to make changes to your service on a monthly basis, whereas if you are being invoiced quarterly, any changes will occur at the start of the next quarter.

• Credit Card surcharge : Payments via Visa, Mastercard or Bankcard incur a $0.99 surcharge per transaction; and payments via American Express or Diners Club incur a surcharge of 2.5% of the transaction value.
• There are no surcharges for Direct Debit payments (these can be monthly or quarterly).
• Similarly, there are no surcharges for any of the quarterly payments options - BPay, Direct Credit, Cheque, Money Order, Cash or EFTPOS.
• Please note that the first monthly or quarterly service charge, plus activation fee and any hardware charges, must be paid in full before Internode allow access to your service.

Full details on our payment options are available here.

Notification

Tax invoices, Internode Bulletins and automated data usage warning messages are sent to your Internode email address. Please refer to the configuration sheet (supplied when your service is activated) for details of your Internode email address. You can automatically forward these emails to a preferred email account if required via our online Email Management system.

Posting of paper invoices is available but discouraged for environmental reasons, and if requested will attract a $1.50 surcharge per invoice.

ADSL Plus

• The maximum possible speed of an ADSL Plus service is 8000/384 kbps.
• This speed is dependent on a number of factors, including the length and quality of the phone line that links your premises to your local telephone exchange. A description of these factors is available on this page.
• The minimum speed of an ADSL Plus service is 1500/256 kbps. Internode does not guarantee that customers who select ADSL Plus will be able to obtain the maximum speed of 8000/384 kbps.

Extreme® ADSL2+ Plans

• The maximum possible speed of an Extreme® ADSL2+ service will depend on a number of factors. These include the length and quality of the phone line that links your premises to your local telephone exchange, and the type of ADSL modem or router that you are using.
• A description of these factors is available on this page, as well as a graph that provides an indication of of theoretical maximum speed at various line lengths.
• The ADSL modem or router that you use on an Extreme® ADSL2+ service will affect the maximum possible speed as follows:
  • ADSL2+ Annex M Modem/Router - 24000/2500 kbps
  • ADSL2+ Annex A Modem/Router - 24000/1000 kbps
  • ADSL2 Modem/Router - 12000/1000 kbps
  • ADSL1 Modem/Router - 8000/1000 kbps (many older ADSL modems and routers are ADSL1 only)
• All routers sold by Internode are ADSL2+ capable - further details are available here.
• The minimum speed of an Extreme® ADSL2+ service is 1500/256 kbps. Internode does not guarantee that customers who select Extreme® ADSL2+ will be able to obtain the maximum speed of 24000/2500 kbps.

Naked ADSL2+ Plans

• The maximum possible speed of a Naked ADSL2+ service will depend on a number of factors. These include the length and quality of the copper pair that links your premises to your local telephone exchange, and the type of ADSL modem or router that you are using.
• A description of these factors is available on this page, as well as a graph that provides an indication of theoretical maximum speed at various line lengths. When reviewing this graph please note the maximum speed possible on Naked ADSL2+ is 20 Mbps - the 24 Mbps maximum speed is only available on Extreme® ADSL2+.
• The ADSL modem or router that you use on a Naked ADSL2+ service will affect the maximum possible speed as follows:
  • ADSL2+ Modem/Router - 20000/820 kbps
  • ADSL2 Modem/Router - 12000/820 kbps
  • ADSL1 Modem/Router - 8000/820 kbps (many older ADSL modems and routers are ADSL1 only)
• All routers sold by Internode are ADSL2+ capable - further details are available here.
• Internode does not guarantee that customers who select Naked ADSL2+ will be able to obtain the maximum theoretical speed of 20000/820 kbps.