Choose from our recently improved range of SOHO ADSL broadband services:
The availability of these ADSL services at your premises will depend upon the capabilities of your local exchange. Enter your phone number into our online coverage checker to find out which networks cover your local telephone exchange, and which ADSL products are available to you.
If you're not sure which Internode ADSL service is right for you, please take a moment to read our Broadband Roadmap or contact our sales team.
Special Offers
- Great new plan choices launched across the Internode SOHO ADSL range - with big savings on SOHO NakedExtreme & Extreme® ADSL2+.
- Discounted setup charge on all ADSL services with our 24 month contract option.
- ADSL2+ now available at over 1400 exchanges - check out SOHO ADSL TwoPlus.
- NakedExtreme ADSL2+ customers can save even more with our special offer of $10 monthly call credit on NodePhone2 at no additional charge.
- Free speed upgrades on ADSL Standard; including free upgrades from ADSL Standard to ADSL Plus or TwoPlus - and free upgrades from ADSL Plus to TwoPlus.
It's time to get faster broadband with Internode!
Click on the orange
symbol in the text following the plans for additional information.
Service options and charges
This option offers you a $0 churn fee with a 24 month contract term. It applies:
- if you have a suitable existing ADSL service with another ISP that can be churned (via Telstra Fast Transfer) to Internode ADSL Standard, Plus or TwoPlus; or
- if you wish to single service migrate a suitable Internode ADSL Standard, Plus or TwoPlus service to Extreme ADSL2+.
Alternatively, a discounted $79 establishment fee with a 24 month contract term is available. This applies if you wish to:
- establish a new ADSL Standard, Plus, TwoPlus or Extreme ADSL2+ on a suitable active telephone service; or
- single service transfer a suitable ADSL service from another ISP to Extreme ADSL2+; or
- convert a suitable existing telephone service into NakedExtreme ADSL2+; or to establish NakedExtreme ADSL2+ via a new service connection onto a vacant copper pair.
If you cancel your service during the initial 24 month period, you are liable for an early cancellation charge. This charge is $120 in the first 12 months, reducing to $65 during the second 12 months. Full details on the 24 month contract are available here.
Please refer to the Transfer page under the specific ADSL product type for more information on establishing your Internode ADSL service; or call us 13 6633 if you need any assistance.
The alternative is to pay a setup fee and have no long term commitment. The setup fee depends on the method you use to establish your Internode ADSL service:
- $39 to churn (Telstra Fast Transfer) a suitable ADSL service from another ISP to Internode ADSL Standard, Plus or TwoPlus;
- $49 to single service migrate a suitable Internode ADSL Standard, Plus or TwoPlus service to Extreme ADSL2+; or
- $129 to single service transfer a suitable ADSL service from another ISP to Extreme ADSL2+; or to establish a new ADSL Standard, Plus, TwoPlus or Extreme ADSL2+ service on a suitable active telephone line.
In terms of establishing a naked ADSL services, the available methods are:
- $129 to convert a suitable existing telephone service into Internode NakedExtreme ADSL2+; or to establish NakedExtreme ADSL2+ via a new service connection onto a vacant copper pair.
There's no early cancellation charge with this option - your only commitment is the 'one month rolling contract' that is inherent in paying one month's rental in advance on your service.
Please refer to the Transfer page under the specific ADSL product type for more information on establishing your Internode ADSL service; or call us 13 6633 if you need any assistance.
If you move to a new house or office location, you have a choice of contractual arrangements:
- you can choose to have this done at no charge, in which case you enter a new 24 month contract term on the service at your new premises; or
- you can pay $99 for the relocation, and your existing contract term (if any) is carried across to the service at your new premises - ie it is not restarted.
Providing the relocation is successful, no early cancellation charge will apply to your previous service. You can even change Internode ADSL service type when you move - for example change from ADSL Standard at your old place, to NakedExtreme ADSL2+ at your new place - for no extra charge.
This applies if you wish to change the speed of your Internode ADSL Standard service - for example from 512/128 kbps to 1500/256 kbps - or change between ADSL Standard, ADSL Plus and ADSL TwoPlus. Please note that any changes requested will take effect at start of next billing period.
This charge is currently waived for all ADSL Standard speed upgrades - including upgrades from ADSL Standard to Plus or TwoPlus; and upgrades from ADSL Plus to TwoPlus!
There is no charge for changing your monthly download quota within the same speed - for example from Explorer to Advance; or from 10 Gbytes per month to 25 Gbytes per month.
- Also please note that any changes requested will take effect at the start of next billing period - remember you can use Data Blocks if you need an instant quota upgrade.
- There is also no charge to change your plan type - for example, from Home ADSL to SOHO ADSL - within the same speed, and once again, this will take effect at the start of your next billing period.
These changes can be requested at any time via our online planchanger, and are available regardless of whether you are within a contract term or not.
GST
All quoted pricing includes GST.
Limitations
- IP address assignments are from Internode address ranges and are retained by Internode on termination of service.
- Static IP allocations may be modified by Internode to address technical requirements at 14 days notice.
- All SOHO ADSL plans support one single standard login (with associated static IP) and up to 4 additional logins (with dynamic IP addresses).
- Conditions may change - If service conditions are changed in the future, customers will be permitted to cease using the service without penalty if the new conditions are not accepted
- Definitions (in accordance with Australian ISP conventions):
- 1 MB or 1 Mbyte is 1 Megabyte = 1,000,000 bytes.
- 1 GB or 1 Gbyte is 1 Gigabyte - 1 Gigabyte is equal to 1,000 Megabytes.
ADSL Account Application Notes
When you apply for SOHO ADSL, you should be aware of certain obligations and conditions once the order form is received by Internode.
Please be aware that when you sign the application form you are signing to say that you accept and agree to be bound by the Internode Standard Form of Agreement, ADSL Service Specifications and (if applicable) Naked ADSL Service Schedule - these documents are available here. Please call us if you would like any help interpreting these documents.
The Internode ADSL Contract
When you signup for Internode ADSL, you can either:
- have a reduced setup fee, with an early cancellation charge ($120 in the first year, $65 in the second year) if you cancel within the first 24 months; or
- pay the full setup fee, and have a rolling one month contract with no early cancellation charges.
Full details on the 24 month contract option are available here.
Automatic ADSL Service Cancellations
Please be aware that your Internode ADSL Standard, Plus, TwoPlus or Extreme® ADSL2+ service will be automatically cancelled by Telstra and a new ADSL service will need to be ordered by you (including a new $129 Activation fee) in the following circumstances:
- If your telephone account is cancelled.
- If you order an ADSL-incompatible product on the telephone line the ADSL is delivered on.
We strongly advise that you contact our Sales department to discuss any pending changes to your phone service prior to making those changes. These issues do not affect NakedExtreme ADSL2+ services.
ADSL Relocations
If you plan to move premises - even if you are taking the same number with you - you'll need to use our online relocation process. This ensures a smooth transition, and gives you the choice of:
- no ADSL relocation fee, and a new 24 month contract; or
- a $99 relocation fee, with any existing contract term carried across to your new premises.
Further details on ADSL relocations are available here.
Billing & Notifications
Tax invoices, Internode Bulletins and automated data usage warning messages are sent to your Internode email address. Please refer to the configuration sheet (supplied when your service is activated) for details of your Internode email address. You can automatically forward these emails to a preferred email account if required, via our online Email Management system.
As per the Internode Standard Form of Agreement, payment is required in advance. You will be required to pay the setup fee and any equipment costs (if applicable) and the first monthly fee upon provisioning of your service. Billing will begin within 7 days of the service being provisioned by our carrier, or earlier if you have registered a successful login.
Broadband services are non-refundable, however no charges apply until the service is confirmed as deliverable by our carrier.
Posting of paper invoices is available but discouraged for environmental reasons, and if requested will attract a $1.50 surcharge per invoice. Surcharges also apply to payments made by credit card - full details on this and our other payment options are available here.
ADSL Routers
The ADSL modem or router that you use will affect the maximum possible speed as follows:
- ADSL2+ Modem/Router - 24000/1000 kbps
- ADSL1 Modem/Router - 8000/1000 kbps (many older ADSL modems are ADSL1 only)
All ADSL broadband routers sold by Internode are ADSL2+ capable.
Extreme and NakedExtreme ADSL2+ Plans
The maximum possible speed of an Extreme or NakedExtreme ADSL2+ service will depend on a number of factors. These include the length and quality of the phone line that links your premises to your local telephone exchange, and the type of ADSL modem or router that you are using.
More information on Extreme ADSL2+ performance.
More information on NakedExtreme ADSL2+ performance.
ADSL Plus and ADSL TwoPlus
- The maximum possible speed of a Home ADSL Plus plan is 8000/384 kbps. The minimum speed of a Home ADSL Plus service is 1500/256 kbps. Internode does not guarantee that customers who select Home ADSL Plus plans will be able to obtain the maximum speed of 8000/384 kbps.
- The maximum possible speed of a Home ADSL TwoPlus plan is 20,000/1000 kbps. The minimum speed of a Home ADSL TwoPlus service is 1500/256 kbps. Internode does not guarantee that customers who select Home ADSL TwoPlus plans will be able to obtain the maximum speed of 20,000/1000 kbps.
- The actual service speed that you will receive is dependent on a number of factors, including the length and quality of the phone line that links your premises to your local telephone exchange. A description of these factors is available on this page.