The next generation of ADSL Broadband, Extreme® ADSL2+ services are capable of download speeds of up to an incredible 24 Megabits per second. All the benefits of ADSL - but even faster, and with very competitive prices.

In addition, our SOHO, Business and IBC Extreme® ADSL2+ services support ADSL2+ Annex M (the first Annex M services to be launched in Australia and among the first in the world). Annex M can raise your upload speeds to a massive 2 Megabits per second or higher (depending on line conditions).

SOHO ADSL also delivers static IP and a range of other benefits. Please click on the orange symbol in the text following the pricing tables for additional plan and service information.

• Fixed Monthly Charge - SOHO Extreme® ADSL2+ services are fixed price, regardless of your download volumes. If your download quota is exceeded, shaping of download traffic is applied at 128 kilobits per second. There is a maximum 'shaped excess' allowance of 3 Gbytes - additional access constraints may be applied beyond this amount. No shaping is applied to upload traffic.
• Annex M Capable - Internode SOHO Extreme® ADSL2+services include ADSL2+ Annex M, with uploads speeds of up to 2,500 kbps.
• No Long Term Contracts - Just a $65 early cancellation charge if you cancel the service in the first twelve months.
• Expert Help Desk - Internode provides free, expert and friendly Help Desk support available to you 7 days a week.
• Static IP Address - These are 'Layer 2' static IP services, suitable for hosting servers and operating Internet Virtual Private Networks.
• Free soho.on.net Subdomain Name - Free soho.on.net subdomain name to link to your own server. Choose your own subdomain name - eg 'mycompany.soho.on.net' - subject to approval by Internode.
• Included Dialup Account - Includes a dialup account, for when you're away from your broadband connection, with 10 included hours per month then $1/hour pay-as-you-go. Dialup access is available Australia-wide at local call rates. Optionally, for an extra $10 per month you can have 300 included hours of dialup per month.
• Global Roaming Facility - We offer a global roaming facility for dialup, WiFi and hotel Ethernet access across the world via iPass (separate usage charges apply).
• Five Free Email Accounts - Up to 5 free email accounts can be established, all with email spam and virus filtering at no additional charge.
• Free Webspace - Free 50 Mbyte webspace is available to all Internode SOHO ADSL customers for personal, non-commercial use.
• Unmetered Access - Unmetered content doesn't use up your monthly download quota. This includes our Online Streaming Radio servers; our extensive Online Games network for low ping gaming; our mirror servers for file downloads; and other selected content sources.
• Premium Usenet - Internode broadband customers can access our Premium Usenet service at no additional charge, note these downloads are counted toward your monthly quota.
• No Upload Surcharge - All upload direction data is free of charge, and doesn't count against your monthly quota.
• No Peak / Off Peak Limitations - Internode has no Peak or Off-Peak timezones - use the service how and when you want to.
• No Regional Surcharge - We're into equality, so the same prices apply for any area we cover, metro or regional.
• Your Choice of Hardware - Bring your own ADSL router, or buy one pre-configured from us at a competitive rate - click here for details. All routers supplied by Internode are pre-configured with your Internode username, password and settings; and include a quality ADSL filter/splitter and 24 months fast replacement warranty.

GST

All quoted pricing includes GST.

Limitations

• IP address assignments are from Internode address ranges and are retained by Internode on termination of service.
• Static IP allocations may be modified by Internode to address technical requirements at 14 days notice.
• All SOHO ADSL plans support one single standard login (with associated static IP) and up to 4 additional logins (with dynamic IP addresses).
• Internode services are non-refundable.
• Conditions may change - If service conditions are changed in the future, customers will be permitted to cease using the service without penalty if the new conditions are not accepted
• Definitions (in accordance with Australian ISP conventions):
  • 1 MB or 1 Mbyte is 1 Megabyte = 1,000,000 bytes.
    
  • 1 GB or 1 Gbyte is 1 Gigabyte - 1 Gigabyte is equal to 1,000 Megabytes.
    

ADSL Account Application Notes

When you apply for SOHO Extreme ADSL2+, you should be aware of certain obligations and conditions once the order form is received by Internode.

Please be aware that when you sign the application form you are signing to say that you accept and agree to be bound by the Internode Standard Form of Agreement and ADSL Service Specifications - these documents are available here. Please call us if you would like any help interpreting these documents.

The ADSL Early Cancellation Charge

Internode Extreme® ADSL2+ services are normally provisioned within 7-10 business days, and activated by Internode no later that 7 days thereafter, at which time Internode will commence billing.

Customers wishing to terminate their ADSL service with Internode prior to the end of the first twelve months from activation date are liable to pay an early cancellation charge of $65.

Automatic ADSL Service Cancellations

Please be aware that your Internode Extreme® ADSL2+ service will be automatically cancelled by Telstra and a new ADSL service will need to be ordered by you (including a new $129 Activation fee) in the following circumstances:

• If your telephone account is cancelled.
• If you order an ADSL-incompatible product on the telephone line the ADSL is delivered on.

We strongly advise that you contact our Sales department to discuss any pending changes to your phone service prior to making those changes.

If you plan to move premises - even if you are taking the same number with you - you'll need to use our online relocation process. This ensures a smooth transition and reduced establishment charge of $99.

Billing & Notifications

Tax invoices, Internode Bulletins and automated data usage warning messages are sent to your Internode email address. Please refer to the configuration sheet (supplied when your service is activated) for details of your Internode email address. You can automatically forward these emails to a preferred email account if required, via our online Email Management system.

Please note that the first monthly service charge, plus activation fee and hardware charges, must be paid in full before Internode can activate the service.

Posting of paper invoices is available but discouraged for environmental reasons, and if requested will attract a $1.50 surcharge per invoice. Surcharges also apply to payments made by credit card - full details on this and our other payment options are available here.

The maximum possible speed of an Extreme® ADSL2+ service will depend on a number of factors. These include the length and quality of the phone line that links your premises to your local telephone exchange, and the type of ADSL modem or router that you are using.

A description of these factors is available on this page, as well as a graph that provides an indication of theoretical maximum speed at various line lengths.

The ADSL modem or router that you use on a SOHO Extreme® ADSL2+ service will affect the maximum possible speed as follows:

• ADSL2+ Annex M Modem/Router - 24000/2500 kbps
• ADSL2+ Annex A Modem/Router - 24000/1000 kbps
• ADSL2 Modem/Router - 12000/1000 kbps
• ADSL1 Modem/Router - 8000/1000 kbps (many older ADSL modems and routers are ADSL1 only)

All routers sold by Internode are ADSL2+ Annex M capable - further details are available here.

The minimum speed of an Extreme® ADSL2+ service is 1500/256 kbps. Internode does not guarantee that customers who select the SOHO Extreme® ADSL2+ plans will be able to obtain the maximum theoretical speed of 24000/2500 kbps.