Our SOHO ADSL Plus and ADSL TwoPlus services deliver high speed broadband at a fixed price, wth the static IP and other useful benefits.
Special Offers
- Great new plan choices launched across the Internode SOHO ADSL TwoPlus range - now available at over 1400 exchanges nationwide.
- Choose discounted setup - including free churn - on all ADSL Plus and TwoPlus services with our 24 month contract option.
- Free upgrades from SOHO ADSL Standard to ADSL Plus or TwoPlus - and free upgrades from SOHO ADSL Plus to TwoPlus.
It's time to get faster broadband with Internode!
Please click on the orange
symbol in the text following the pricing tables for additional plan and service information.
Service options and charges
This option offers you a $0 churn fee with a 24 month contract term. It applies if you have a suitable existing ADSL service with another ISP that can be churned (via Telstra Fast Transfer) to Internode ADSL Plus or TwoPlus.
Alternatively, a discounted $79 establishment fee with a 24 month contract term is available. This applies if you wish to establish a new ADSL Plus or TwoPlus on a suitable active telephone service.
If you cancel your service during the initial 24 month period, you are liable for an early cancellation charge. This charge is $120 in the first 12 months, reducing to $65 during the second 12 months. Full details on the 24 month contract are available here.
Please refer to the Transfer page under ADSL TwoPlus for more information on establishing your Internode ADSL service; and call us 13 6633 if you need any assistance.
The alternative is to pay a setup fee and have no long term commitment. The setup fee depends on the method you use to establish your Internode ADSL Plus or TwoPlus service:
- $39 to churn (Telstra Fast Transfer) a suitable ADSL service from another ISP to Internode ADSL Plus or TwoPlus; or
- $129 establish a new ADSL Plus or TwoPlus service on a suitable active telephone line.
There's no early cancellation charge with this option - your only commitment is the 'one month rolling contract' that is inherent in paying one month's rental in advance on your service.
Please refer to the Transfer page under ADSL TwoPlus for more information on establishing your Internode ADSL service; and call us 13 6633 if you need any assistance.
If you move to a new house or office location, you have a choice of contractual arrangements:
- you can choose to have this done at no charge, in which case you enter a new 24 month contract term on the service at your new premises; or
- you can pay $99 for the relocation, and your existing contract term (if any) is carried across to the service at your new premises - ie it is not restarted.
Providing the relocation is successful, no early cancellation charge will apply to your previous service. You can even change Internode ADSL service type when you move - for example change from ADSL Standard at your old place, to NakedExtreme ADSL2+ at your new place - for no extra charge.
There is no charge for changing your monthly download quota - for example from 10 Gbytes per month to 25 Gbytes per month.
- Also please note that any changes requested will take effect at the start of next billing period - remember you can use Data Blocks if you need an instant quota upgrade.
- There is also no charge to change your plan type - for example, from Home ADSL Plus to SOHO ADSL Plus; or from Home ADSL TwoPlus to SOHO ADSL TwoPlus - and once again, this will take effect at the start of your next billing period.
These changes can be requested at any time via our online planchanger, and are available regardless of whether you are within a contract term or not.
GST
All quoted pricing includes GST.
Limitations
- IP address assignments are from Internode address ranges and are retained by Internode on termination of service.
- Static IP allocations may be modified by Internode to address technical requirements at 14 days notice.
- All SOHO ADSL plans support one single standard login (with associated static IP) and up to 4 additional logins (with dynamic IP addresses).
- Conditions may change - If service conditions are changed in the future, customers will be permitted to cease using the service without penalty if the new conditions are not accepted
- Definitions (in accordance with Australian ISP conventions):
- 1 MB or 1 Mbyte is 1 Megabyte = 1,000,000 bytes.
- 1 GB or 1 Gbyte is 1 Gigabyte - 1 Gigabyte is equal to 1,000 Megabytes.
ADSL Account Application Notes
When you apply for Internode SOHO ADSL Plus or TwoPlus, you should be aware of certain obligations and conditions once the order form is received by Internode.
Please be aware that when you sign the application form you are signing to say that you acccept and agree to be bound by the Internode Standard Form of Agreement and ADSL Service Specifications - these documents are available here. Please call us if you would like any help interpreting these documents.
The Internode ADSL Contract
When you signup for Internode ADSL, you can either:
- have a reduced setup fee, with an early cancellation charge ($120 in the first year, $65 in the second year) if you cancel within the first 24 months; or
- pay the full setup fee, and have a rolling one month contract with no early cancellation charges.
Full details on the 24 month contract option are available here.
Automatic ADSL Service Cancellations
Please be aware that your Internode ADSL service will be automatically cancelled by Telstra and a new ADSL service will need to be ordered by you (including a new $129 Activation fee) in the following circumstances:
- If your telephone account is cancelled.
- If you order an ADSL-incompatible product on the telephone line the ADSL is delivered on.
We strongly advise that you contact our Sales department to discuss any pending changes to your phone service prior to making those changes.
ADSL Relocations
If you plan to move premises - even if you are taking the same number with you - you'll need to use our online relocation process. This ensures a smooth transition, and gives you the choice of:
- no ADSL relocation fee, and a new 24 month contract; or
- a $99 relocation fee, with any existing contract term carried across to your new premises.
Further details on ADSL relocations are available here.
Billing & Notifications
Tax invoices, Internode Bulletins and automated data usage warning messages are sent to your Internode email address. Please refer to the configuration sheet (supplied when your service is activated) for details of your Internode email address. You can automatically forward these emails to a preferred email account if required, via our online Email Management system.
As per the Internode Standard Form of Agreement, payment is required in advance. You will be required to pay the setup fee and any equipment costs (if applicable) and the first monthly fee upon provisioning of your service. Billing will begin within 7 days of the service being provisioned by our carrier, or earlier if you have registered a successful login.
Broadband services are non-refundable, however no charges apply until the service is confirmed as deliverable by our carrier.
Posting of paper invoices is available but discouraged for environmental reasons, and if requested will attract a $1.50 surcharge per invoice. Surcharges also apply to payments made by credit card - full details on this and our other payment options are available here.
- The maximum possible speed of a SOHO ADSL Plus plan is 8000/384 kbps. The minimum speed of a SOHO ADSL Plus service is 1500/256 kbps. Internode does not guarantee that customers who select SOHO ADSL Plus plans will be able to obtain the maximum speed of 8000/384 kbps.
- The maximum possible speed of a SOHO ADSL TwoPlus plan is 20,000/1000 kbps. The minimum speed of a SOHO ADSL TwoPlus service is 1500/256 kbps. Internode does not guarantee that customers who select SOHO ADSL TwoPlus plans will be able to obtain the maximum speed of 20,000/1000 kbps.
The actual service speed that you will receive is dependent on a number of factors, including the length and quality of the phone line that links your premises to your local telephone exchange. A description of these factors is available on this page.