What Is Internode NodeLine Business?

Internode's NodeLine Business service is a traditional 'landline' business telephone service. It's delivered over the copper access network - you simply plug a telephone into it, and make calls. It's not voice-over-IP, and it's not a mobile : it's a traditional analogue telephone service.

Most Internode business customers (unless they're on a naked service) are already renting similar services from another telecommunications provider. Many of our ADSL products - including Easy Broadband and Easy Reach - are delivered over the same copper pair.

Now, you can transfer your business phone services across to Internode - and enjoy the great call rates and convenience of one bill for your business broadband and telephone services.

Can I Get It?

It's very likely that you can - NodeLine is delivered via the Telstra Fixed Line network, which has 'universal' availability across Australia.

It's a great network to leverage for coverage of course - but don't worry, that doesn't mean you'll get a bill from Telstra!

You can obtain NodeLine via a simple online ordering process - either by converting an existing business phone service, or ordering a new service connection. Please read through the detailed information about these options on our Transfer page.

How Much Does It Cost?

If you already have a business phone service, it costs $39 to transfer it to NodeLine Business. And the good news is - this charge is currently waived!

If you don't, then a new NodeLine service can be established - with setup charges ranging from $59 to $299, depending on your specific circumstances. There's even the option of ordering your NodeLine service as 'ADSL Compatible'. This is covered in more detail on the Transfer page.

There is then a monthly rental charge of $34.95 on the NodeLine Business Value plan, plus any calls you make or value-added services you select:

• Call charges are documented on the Call Rates page. We've aimed to make the largest part of a typical business phone bill - the calls to mobiles and long distance - as cost-effective as possible!
• NodeLine offers a range of value-added services to improve the usefulness of your phone service. The costs associated with these services are additional and are also documented on the Call Rates page.

Plan Changes on NodeLine

If you have the previous NodeLine business plan (BizPlus - $39.95 with $5 included calls per month); and would like to change to the current NodeLine business plan (Business Value - $34.95 with no included calls); simply submit a support request.

There is no charge for this plan change; nor is there any change to your current NodeLine contractual arrangement or bundling benefit.

What Do I Need To Be Aware Of?

Important points you need to know about NodeLine:

• Priority Assistance is not available through NodeLine. If you require the faster fault restoration of a Priority Assistance phone line, then NodeLine is not the product for you.
• We do not currently provide support for teletypewriter equipment.
• Calls to 190 Premium services are not available through NodeLine. In general these aren't great value, and we'd rather not have the billing dispute, so they are simply not available.
• If you pre-select your long distance calls away from NodeLine Business, we'll charge you an extra $5 per month. That's the deal.
• NodeLine Business services are designed for business applications. If you require a home phone service, simply select NodeLine Home instead.

How Do I Use The Extra Features?

The following table outlines the basic handset features available on your NodeLine service. For full information, including instructions on Call Waiting, and advanced functions, please see the NodeLine Feature Codes guide.