At Internode, we care about how well we serve our customers. We try hard to ensure our customers experience the best possible service and support.
Customer Service Phone Queue Wait Times
Below, you can view the call wait times for our primary front-line telephone queues.
Whilst we endeavour to always keep our call queue wait times short, in some periods of high demand, wait times may be longer than expected. During high demand periods, we recommend using our online contact forms to submit your request or query, if it's not urgent.
| Department | Wait time | Phone number |
|---|---|---|
| Residential Sales | 00:00:00 | 13 66 33 |
| Business Sales | 00:00:00 | 13 66 33 |
| Billing | 00:00:00 | 1300 889 188 |
| Residential Technical Support | 00:00:00 | 1300 788 233 |
| Business Technical Support | 00:00:00 | 1300 788 233 |
| Residential Voice/Mobile Technical Support | 00:00:00 | 1300 304 718 |
| Business Voice/Mobile Technical Support | 00:00:00 | 1300 304 718 |
Last updated at: 10:37pm (Adelaide time)
