The Included Features

Most residential customers find that our Easy Broadband plans provide all of the features they require for home broadband, including:

• Fixed Monthly Charge - If your monthly Internet quota (the total of your downloads plus your uploads) is exceeded, we simply shape your service to 256/256 kbps for the rest of your billing month. Note that faster excess shaping is available with a Power Pack.
  • Quota on demand: simply purchase a Data Block online for any ad-hoc additional quota requirements.
  • Anytime quota: use the Internet whenever you like - Internode quota isn't parcelled into 'friendly' & 'unfriendly' hours of usage.
  • Unmetered content: cool content that doesn't count towards your quota*, including over 100 online streaming radio stations; the extensive games.on.net server farms for low ping gaming; massive mirrors for common file downloads; ABC iView and Fetch TV online content - and more.
  * Please note that unmetering only applies to downloads - all uploads (including transmission acknowledgements and other overheads) will be counted against your quota.

• Your Choice of Contract - Choose from discounted setup on a 24 month contract with an early cancellation charge; or pay the full setup fee and have no early cancellation charges - it's your choice.
• Local Expert Support - Our award-winning customer support is available 7 days a week.
• Annex M Profiles - Enabling higher upload speeds on all suitable lines.
• Email Accounts - Up to 5 email accounts can be established, all with email spam and virus filtering & webmail access and more.
• Personal Webspace - A 50 Mbyte webspace is available to all Internode Residential broadband customers for personal, non-commercial use.
• Dialup Account - Includes a dialup account, for when you're away from your broadband connection, with 10 included hours per month then $1/hour pay-as-you-go. Dialup access is available Australia-wide at local call rates.
• Global Roaming - We offer a global roaming facility for dialup, Wi-Fi and hotel Ethernet access across the world via iPass (separate usage charges apply).
• Security Protection - You'll be protected by our complimentary Network Firewall, which assists in protecting your home network and helps to stop spam and viruses from spreading. You are welcome to disable that protection via an online web page if you wish.
• NodePhone Ready - Add NodePhone Voice over IP (VoIP) and save money on phone calls.
• Choose your Hardware - Bring your own ADSL router, or buy one pre-configured from us.

New - Enhance your Easy Broadband with an Option Pack

Internet enthusiasts and business customers may have more advanced requirements, and so we've developed a choice of two 'Option Packs' to address these needs.

You can choose to enhance your Easy Broadband plan with either one option or the other - not both! - or alternatively, not choose an option pack at all.

The Option Packs are presented when signing up for your Easy Broadband service, and can be changed on an existing service via our online plan changer.

The Power Pack Option

Adding a Power Pack option to an Easy Broadband plan costs $10 per month, and adds the following features:

• Static IP - A static IP address (instead of a dynamic IP address) is provided, making these plans suitable for hosting servers and operating Internet Virtual Private Networks.
• Unmetered Uploads - Quota consumption is counted in the download direction only.
• Faster Excess - Excess traffic - beyond the monthly inclusion - is shaped at 512 kbps down / no shaping of upload. And you can still buy data blocks if required.
• Included Subdomain - Choose your own subdomain name under '.power.on.net' (on request and subject to approval by Internode) and link it to your server.

You can request your subdomain name via a support request. Please note that existing Internode SOHO ADSL customers that are plan changing to Easy Broadband with a Power Pack can retain their '.soho.on.net' subdomain if they would prefer (in fact, both subdomains will work).

The Business Pack Option

The needs of business customers are addressed by adding a Business Pack option to an Easy Broadband plan. This option is $30 per month, and adds the following features:

• Static IP - A static IP address is provided, with the option of a /29 IP subnet available on request and at no extra charge.
• Unmetered Uploads - Quota consumption is counted in the download direction only.
• Unshaped Excess - Instead, excess traffic is charged at 0.5 cents per Mbyte (download direction only) up to a maximum of $299 per month. Please note that Data Blocks are not available with the Business Pack option.
• Included Subdomain - Choose your own subdomain under '.on.net' (on request and subject to approval by Internode) and link it your servers.
• Priority Business Support - The Business Pack entitles you to priority access to our award-winning, local customer support team, and your ADSL is backed by our Service Level Agreement with defined performance and availability targets.

You can request your subdomain name or IP subnet via a support request. Please note that existing Internode Business ADSL customers that are plan changing to Easy Broadband with a Business Pack will retain their current '.on.net' subdomain and any associated IP subnet.