If you already have a suitable Internode ADSL service - for example, the previous Internode Extreme plans, and many earlier Easy Broadband services - you can simply request an online plan change to the latest Easy Broadband plans.
The first step is to check whether Easy Broadband is available in your exchange area:
This will indicate whether your local exchange has the necessary equipment to deliver Easy Broadband. It doesn't however analyse the copper access network between your premises and the local exchange - that can only be done when we receive your order.
Specifically, Easy Broadband can only be delivered :
We'll check all these items as part of provisioning your service. If at any point we find you cannot obtain an Easy Broadband service at your premise, you can cancel the order with no penalty - no success, no fee!
There are three methods to setup an Easy Broadband service. Please review this information, and if you're still not sure, just contact Internode Sales for further assistance.
If you don't already have ADSL on your phone line, then simply signup online for a new Easy Broadband service
The 'Single Service Transfer' provides a quick and reliable method to obtain Easy Broadband, when there's already an ADSL service on your phone line.
Your broadband can be transferred quickly and easily to Internode - simply signup online for Easy Broadband.
This is available if your current ADSL service is already with Internode, but not yet connected to an Internode DSLAM - you may be connected to Internode via a Telstra DSLAM. In this case, you'll need to request an SSM to obtain an Easy Broadband service.
Check whether you're connected to an Internode DSLAM via our ADSL Status Query tool - enter your line number and username and 'Submit' the form. On the results screen, you will see the last row of the table is called 'Carrier for ADSL Port'.
Note in certain situations, single service migrations may not be available - for example when your current service is provided on a Telstra pair gain system such as a RIM.
If you disconnect an existing broadband service from another service provider, they may charge you contract break fees and/or service disconnection fees in accordance with their contract with you. Internode is not responsible for, and has no control over, those fees. Please check your existing contractual conditions carefully before changing providers.