The Included Features

Most residential customers find that our Easy Reach plans provide all of the features they require for home broadband, including:

• Fixed Monthly Charge—Enjoy your broadband without the nasty surprises! Compare the quota deal for Internode Easy Reach:
  • 'Anytime' quota: you can use the Internet whenever you like. Internode quota isn't parcelled into 'friendly' & 'unfriendly' hours of usage.
  • No unexpected data usage charges: if your monthly quota - the total of your downloads plus your uploads - is exceeded, we shape your traffic to 128 kilobits per second for the rest of the month. If desired, you can purchase a Data Block for a quota top up on-demand—your spend is totally under your control.
  • Unmetered Content: including over 100 online streaming radio stations; the extensive games.on.net server farms for low ping gaming; massive mirrors for common file downloads; ABC iView and fetchtv online content - and more.
• Your Choice of Contract—Choose from discounted setup on a 24 month contract with an early cancellation charge; or pay the full setup fee and have no early cancellation charges—it's your choice.
• Local Expert Support—Our award-winning customer support is available 7 days a week.
• Email Accounts—Up to 5 free email accounts can be established, all with email spam and virus filtering & webmail access and more.
• Free Webspace—Free 50 Mbyte webspace is available to all Internode Residential broadband customers for personal, non-commercial use.
• Dialup Account—Includes a dialup account, for when you're away from your broadband connection, with 10 included hours per month then $1/hour pay-as-you-go. Dialup access is available Australia-wide at local call rates.
• Global Roaming—We offer a global roaming facility for dialup, Wi-Fi and hotel Ethernet access across the world via iPass (separate usage charges apply).
• Security Protection—You'll be protected by our complimentary Network Firewall, which assists in protecting your home network and helps to stop spam and viruses from spreading. You are welcome to disable that protection via an online web page if you wish.
• NodePhone Ready—add NodePhone Voice over IP (VoIP) and save money on phone calls.
• Choose your Hardware—bring your own ADSL router, or buy one pre-configured from us.

New—Enhance your Easy Reach with an Option Pack

Internet enthusiasts and business customers may have more advanced requirements, and so we've developed a choice of two 'Option Packs' to address these needs.

You can choose to enhance your Easy Reach plan with either one option or the other - not both! - or alternatively, not choose an option pack at all.

The Option Packs are presented when signing up for your Easy Reach service, and can be changed on an existing service via our online plan changer.

The Power Pack Option

Adding a Power Pack option to an Easy Reach plan costs $10 per month, and adds the following features:

• Static IP - A static IP address (instead of a dynamic IP address) is provided, making these plans suitable for hosting servers and operating Internet Virtual Private Networks.
• Free Uploads - Quota consumption is counted in the download direction only.
• Faster Excess - Excess traffic - beyond the monthly inclusion - is shaped at 256 kbps down / no shaping of upload. And you can still buy data blocks if required.
• Included Subdomain - Choose your own subdomain name under '.power.on.net' (on request and subject to approval by Internode) and link it to your server.

You can request your subdomain name via a support request. Please note that existing Internode SOHO ADSL customers that are plan changing to Easy Reach with a Power Pack can retain their '.soho.on.net' subdomain if they would prefer (in fact, both subdomains will work).

The Business Pack Option

The needs of business customers are addressed by adding a Business Pack option to an Easy Reach plan. This option is $30 per month, and adds the following features:

• Static IP - A static IP address is provided, with the option of a /29 IP subnet available on request and at no extra charge.
• Free Uploads - Quota consumption is counted in the download direction only.
• Unshaped Excess - Instead, excess traffic is charged at 0.5 cents per Mbyte (download direction only) up to a maximum of $299 per month. Please note that Data Blocks are not available with the Business Pack option.
• Included Subdomain - Choose your own subdomain under '.on.net' (on request and subject to approval by Internode) and link it your servers.
• Priority Business Support - The Business Pack entitles you to priority access to our award-winning, local customer support team, and your ADSL is backed by our Service Level Agreement with defined performance and availability targets.

You can request your subdomain name or IP subnet via a support request. Please note that existing Internode Business ADSL customers that are plan changing to Easy Reach with a Business Pack will retain their current '.on.net' subdomain and any associated IP subnet.