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Looking to transfer your existing broadband service to Internode Home ADSL Plus or TwoPlus? Here's all the info you'll need to do it.

If you already have an Internode Home ADSL Standard service, you can upgrade to ADSL Plus or TwoPlus by logging in to My Internode with your username and password; and clicking on the Change ADSL Plan link under 'Account Management'. Then select your new speed, and choose the new usage plan that you require - it's that simple! The same method is used for upgrading from ADSL Plus to TwoPlus.
If you don't already have ADSL on your phone line, then simply signup for a new Home ADSL Plus or TwoPlus service - with a $79 setup fee on a 24 month contract; or a $129 setup fee on a monthly contract.
If you already have a suitable ADSL service from another service provider on your phone line, then you may be able to 'transfer' your existing service faster and cheaper - with no setup fee on a 24 month contract; or a $39 churn fee on a monthly contract.

Here is a graphical representation of the best methods to transfer to Home ADSL Plus or ADSL TwoPlus - further detailed explanations on these processes are provided below the diagram.

Graphical representation of how to transfer to Internode ADSL Plus or ADSL TwoPlus

Fast Transfer ('Churn')

This is available if your current ADSL service is with a participating ISP, and delivered via a Telstra Wholesale or BigPond ADSL or ADSL2+ port. It provides a fast, low cost ($0 on a 24 month contract; $39 otherwise) transfer to any of the Internode Home ADSL Plus or TwoPlus plans.

Most ISPs - including Telstra BigPond - participate in this Fast Transfer or 'Churn' process. You can check if your ISP is a participant by referring to the first column (DSL Transfer) in this list, or just ask them.
As well as Telstra BigPond ADSL, the majority of ADSL services at 256/64 kbps, 512/128 kbps, 512/512 kbps, 1500/256 kbps; as well as ADSL Plus (up to 8000/384 kbps) and TwoPlus (up to 20/1 Mbps); use Telstra Wholesale ADSL ports as the 'last mile' access. Telstra BigPond ADSL services at any speed, including ADSL2+, can easily be churned to Internode!

It's a simple process to take advantage of churn - you just need to select your current ISP's name from the list presented during the online signup process. Please read our Churn FAQ if you require any further information.

Disconnect/Reconnect

The other alternative - if you can stand not having broadband for a couple of weeks - is to cancel your current ADSL service, and order a new Internode Home ADSL Plus or TwoPlus service ($79 on a 24 month contract; $129 otherwise) from scratch!

Important Disclaimers and Information

If you disconnect from your current provider via any method, your existing ISP may charge you contract break fees and/or service disconnection fees in accordance with their contract with you. Internode is not responsible for, and has no control over, those fees. Please check your existing contractual conditions carefully before changing providers.