The underlying technology of a FibrePhone telephone service is voice-over-IP - specifically, Internode's NodePhone platform. However as a customer, you simply use it as you would any other 'landline' phone service.

The VoIP equipment is managed for you, in the optical network termination unit at your premises. And unlike traditional VoIP, no broadband traffic charges apply - the VoIP traffic is carried on a separate circuit to your broadband.

The phone service is $49 setup on a monthly contract, with no setup charge on a 24 month contract. The monthly rental charge is $25, plus calls.

• Of course you don't have to obtain a phone service - if all you need is the broadband connection, simply order that - 'go naked'!
• You can also select a standard NodePhone VoIP service instead - though you will need a VoIP capable router or IP telephone handset in that case.
• Please note that FibrePhone services are not available in some estates, because of compatibility issues with the specific equipment used in those estates. We recommend NodePhone VoIP with a IP telephone handset or VoIP capable router as an alternative.

So if you'd like the convenience of a traditional home phone - with the benefit of cheap calls - then sign up for the FibrePhone telephone service. All you'll need is a normal phone handset or cordless base station.

Timed charges for calls to Mobiles and International calls are assessed on a per second basis, with a minimum assessed duration of one minute per call.

Call Rate Details

• Community Calls: This rate applies when you use you call another Internode FibrePhone or NodePhone number - it's free of charge!
• National Calls: The 'National' rate applies to calls made to any standard fixed line telephone services in Australia (starting with a prefix of 02, 03, 07 or 08).
• Mobile Calls: The 'Mobile' rate applies to calls made to any standard mobile phone in Australia (starting with a prefix of 04).
• International Calls: The 'International' rates apply to calls outside of Australia, and vary depending on the country/destination you are calling.
  • You'll find most popular destinations - including all standard fixed line telephones in New Zealand, United Kingdom , USA , Canada, China (including mobiles), Hong Kong (including mobiles), Malaysia, Singapore (including mobiles), Taiwan , Thailand (including mobiles), Ireland, Greece & Italy - are just 5 cents per minute (plus a 15 cent flagfall).
  • It's also only 5 cents per minute (plus a 15 cent flagfall) to standard fixed line telephone services in Belgium, Denmark, Germany, France, Hungary, Moscow , Israel, The Netherlands, Norway, Poland, Portugal, Spain, Sweden & Switzerland.
  • To check the rate of an international destination, click here.

Special Services

Can't find the destination you're looking for above, or aren't sure which rate applies to the number you are calling? Simply enter the phone number you wish to call, exactly (including full area code) as you'd dial it, into the call cost calculator.

Call Forwarding

For detailed explanations of the Call Forwarding features, please see the NodePhone Frequently Asked Questions or the Feature Access Codes and Test Numbers page.

You will be charged the applicable call rate for the call forwarded from your FibrePhone telephone service, as per the following table:

Calls not handled by FibrePhone telephone services

The Internode FibrePhone telephone service does not support calls to premium rate services, these include:

• Australian (190 prefix) and International 'Premium' services.
• 1234 (assisted directory search);
• 12455 (directory assistance with call connect)
• 12454 (wake up)
• 12550 (reverse charge)
• Low speed data services (019);
• Paging network (016)