A Wireless DSL installation includes:

• A standard Wireless DSL installation including all required hardware - the radio equipment, up to 4.5 metre stayed mast, up to 20 metres Ethernet cabling and antenna radio equipment;
• up to 2 hours of professional installation services; and
• establishment of the broadband account.

If your premises requires additional installation labour or equipment beyond the above specification, then we will provide you with a detailed quotation for these additional works during the site survey. A 90 day warranty applies to all components.

A standard Wireless DSL installation is $1,199; however for ABG eligible customers, this charge is waived!

Plans & Pricing

Any of Internode's Home or SOHO broadband plans, at speeds of 512/128 kbps or Wireless Extreme - as described below - can be selected for a Wireless DSL service. Exactly the same service features and pricing will apply as for the equivalent Home or SOHO Broadband ADSL plan.

We've shown our most popular Wireless DSL plans in the table below, and the ABG eligible plans are noted.

• Please click on the red symbol if you'd like to review all available plans.
• Please click on the orange symbol in the text following the pricing tables for additional plan and service information.

• You're always connected - Wireless DSL connects fast, without needing to wait to 'dial up'. It's 'just there' - when you need it, instantly.
• Fast, high speed access and downloads - Wireless DSL is so many times faster than a dial up modem or ISDN connection; it feels like a different Internet.
• No Second Line - With Wireless DSL there is no need for a second line - you can use your telephone at the same time as surfing the Internet.
• Expert Help Desk - Internode provides free, expert and friendly Help Desk support available to you 7 days a week.
• Fixed Monthly Charge - Wireless DSL services are fixed price, regardless of your download volumes. If your download quota is exceeded, shaping of traffic is applied at 64 kilobits per second (Home services) or 128 kilobits per second (SOHO services), with a maximum 'shaped excess' of 3 Gbytes.
• SOHO Static IP Addressing - a static IP address is provided on SOHO Wireless DSL services, making them suitable for hosting servers and Internet Virutal Private Networks. Note that Home Wireless DSL services are provided with a dynamic IP address.
  
• No Long Term Contracts - Just a $65 early cancellation charge during the first six months.
• Included Dialup Account - Includes a dialup account, for when you're away from your broadband connection, with 10 included hours per month then $1/hour pay-as-you-go. Dialup access is available Australia-wide at local call rates. Optionally, for an extra $10 per month you can have 300 included hours of dialup per month.
• Global Roaming Facility - We offer a global roaming facility for dialup, WiFi and hotel Ethernet access across the world via iPass (separate usage charges apply).
• Five Free Email Accounts - Up to 5 free email accounts can be established, all with email spam and virus filtering at no additional charge.
• Free Webspace - Free 50 Mbyte webspace is available to all Internode Wireless DSL customers for personal, non-commercial use.
• Unmetered Content - Unmetered content doesn't use up your monthly download quota. This includes our Online Streaming Radio servers; our extensive Online Games network for low ping gaming; our mirror servers for file downloads; and other selected content sources.
• Premium Usenet - Internode broadband customers can access our Premium Usenet service at no additional charge, note these downloads are counted toward your monthly quota.
• Security Protection - Internode protects Home customers by filtering ports which are generally used to propagate network worms and attacks. You are welcome to disable that protection via an online web page if you wish.
• No Peak / Off Peak Limitations - Internode has no Peak or Off-Peak timezones - use the service how and when you want to.
• No Regional Surcharge - We're into equality, so the same prices apply for any area we cover, metro or regional.
• No Upload Surcharge - All upload direction data is free of charge, and doesn't count against your monthly quota.
• All Operating Systems Welcome - All operating systems are welcome including Mac, Linux, Windows, etc. We don't discriminate.
• Your Choice of Hardware - Bring your own Ethernet router, or buy one pre-configured from us at a competitive rate. All routers supplied by Internode are pre-configured with your Internode username, password and settings.

GST

All quoted pricing includes GST.

Limitations

• One dynamic IP address is included with each Home Wireless DSL service; and one static IP address is included with each SOHO Wireless DSL service.
• A maximum of one connection per customer is available on Wireless DSL.
• Conditions may change - If service conditions are changed in the future, customers will be permitted to cease using the service without penalty if the new conditions are not accepted.

Wireless DSL Account Application Notes

When you apply for Wireless DSL, you should be aware of certain obligations and conditions once the order form is received by Internode.

Please be aware that when you sign the application form you are signing to say that you accept and agree to be bound by the Internode Standard Form of Agreement - these documents are available here. Please call us if you would like any help interpreting these documents.

The Wireless DSL Early Cancellation Fee

Customers wishing to terminate their Wireless DSL service with Internode prior to the end of the first six months from activation date are liable to pay an early cancellation fee of $65.

Billing & Notifications

Tax invoices, Internode Bulletins and automated data usage warning messages are sent to your Internode email address. Please refer to the configuration sheet (supplied when your service is activated) for details of your Internode email address. You can automatically forward these emails to a preferred email account if required, via our online Email Management system.

As per the Internode Standard Form of Agreement, payment is required in advance. You will be required to pay the setup fee and any equipment costs (if applicable) and the first monthly fee upon provisioning of your service. Billing will begun within 7 days of the service being provisioned by our carrier, or earlier if you have registered a sucessful login.

Broadband services are non-refundable, however no charges apply until the service is confirmed as deliverable by our carrier.

Posting of paper invoices is available but discouraged for environmental reasons, and if requested will attract a $1.50 surcharge per invoice. Surcharges also apply to payments made by credit card - full details on this and our other payment options are available here.

Please note that the Wireless DSL network design does involve a degree of contention, and it is in the nature of radio links that throughput will vary with atmospheric conditions. Hence all stated bandwidths are theoretical maximum only, and - while we will make our best endeavours - these bandwidths cannot be 100% guaranteed.

Extreme plans on Wireless DSL have maximum speed limits that are a function of wireless technology and wireless radio cell capacity, and in particular the peak speeds do not match those available on Extreme ADSL2+ services. Maximum available speeds on Wireless DSL are currently:

• 2 Mbps / 512 kbps on Canopy wireless systems;
• 6 Mbps / 512 kbps on WiMAX wireless systems.

While there is a degree of inherent security in the newer Wireless DSL Access Points, it is always our recommendation to customers using wireless systems that it is your responsibility to protect (encrypt) your information if it is of a private, confidential or sensitive nature.