Set up Automatic Payments
To take advantage of the convenience of automatic payments, Internode provides two automatic payment methods: Direct Debit and Credit Card.
Internode accepts credit card payments from Visa, MasterCard, Diners Club, and American Express cards. Note that transaction fees (surcharges) apply to payments made to Internode via credit cards and debit cards:
- Visa, Visa Debit, and Mastercard: $0.99 (including GST) per transaction.
- Diners Club and American Express: 2.5% of the value of the transaction (including applicable GST).
Direct Debit payments do not attract a surcharge, and allow Internode to automatically debit funds from your bank account when your invoice is due to be paid.
How to set up automatic Credit Card payments
The easiest way to set up automatic Credit Card payments is online through My Internode:
- Click Change Payment Method to access your payment settings.
- Your current payment method will be displayed. Click Update or change my credit card details.
- Ensure that Automated Billing has a tick next to it (Use this card for Automated Payments from now on).
- Enter your Credit Card number, expiry, and card holder name.
- Click Submit Credit Card Details.
If you are a business customer, or if you have trouble updating details in My Internode, contact us on 1300 889 188 to set up automatic Credit Card payments.
For further information on Credit Card payments, including surcharges,
please see our Credit Card page.
How to set up automatic Direct Debit payments
In order to have Internode directly debit your bank account, you need to submit a Direct Debit Request Form:
Please ensure you provide your client number on the Direct Debit form to ensure we are able to locate your account. Your client number can be found near the top right corner of your Internode invoice.
Once you have completed the form, please return it to Internode via fax (1300 396 633) or post (Internode, PO Box 284, Rundle Mall, SA, 5000).
For further information on Direct Debit, please see our Direct Debit page.
