Overview:

• Internode send bills on either a monthly or quarterly billing cycle. The quarterly billing cycle is no longer available to new customers, but continues to be supported for existing customers.
• If you are paying by credit card and wish to avoid the credit card surcharge fees by paying via another method, follow the instructions below:

Instructions:

1. Set up automatic Credit Card payments:
   • If you are already paying monthly via automatic credit card payment, you can leave this arrangement in place.
2. Pay the full amount due using another method:
   • Automatic Credit Card payments are first attempted on the date shown as Last day to pay on your Internode bill.
   • Pay the full amount owing at least 5 business days prior to this date to make sure the payment is received on the account before the system attempts to take payment.
3. Make sure that Internode receive your full payment before your
   credit card payment date:
   • If Internode has received your payment before the Last day to pay noted on your bill using another payment method, no funds will be taken from your credit card (and no surcharge will apply).
   • If you do not pay the full amount due via your chosen payment method before the Last day to pay, the full or reminder of the payment will be made from your credit card automatically (and surcharge fees will apply).

Payment Methods and Times

Below is a list of different payments you can make. Please be aware of the delays between making the payment and being received by Internode. If you have paid your account using another method our system will still attempt to take automatic payment from the Credit Card if the funds have not yet reached the account.

Example invoice

• Payment must be received before the date highlighted.

Figure 1: First page of your Internode Invoice, showing the last day to pay.

Figure 2: Example Invoice showing when an Automatic Payment will take place