From Tuesday 6th October 2009, Internode announced an 'end of sale' for the NakedUltra and UltraLine products. This simply means that we are presently not accepting any orders for new NakedUltra or UltraLine services.
If you already have one of these services there's nothing to worry about. It's 'end of sale', not 'end of support'! Internode continues to offer full support for all NakedUltra and UltraLine customers. You are most welcome to continue with your service, and can still purchase datablocks, request plan changes and perform all of the other activities associated with these services.
Relocations
If you move house, we'd generally prefer that you choose from one of our current services, for example:
- NodeLine plus Easy Broadband, if you're currently using Internode Ultra or UltraLine, and enjoy a conventional phone service with your broadband. That's available everywhere there's phone lines and broadband in Australia.
- NakedExtreme ADSL2+, if you'd like just the broadband. Noting this is only available within Agile coverage areas, we'll waive your early cancellation charge for NakedUltra customers that are moving and can't get a naked service from Internode.
Just talk to our friendly sales staff if this is an issue for you.
Plan Changes
NakedUltra customers can request an online plan change - for example from a 10 GB plan to a 25 GB plan; or from a Home plan to a SOHO plan - as before. Click here for the details of the available NakedUltra plans.
Similarly UltraLine customers can also request a plan change online. And the same price and quota points are also available for customers of the original Ultra service. Click here for the UltraLine/Ultra plan details.
Call Charges
Phone call charges for Ultra and UltraLine customers haven't changed. Click here for full details of these call charges. And the user guide for your phone service can be found here.
Other Service Attributes
All other service attributes - such as data blocks for quota top ups; ADSL profile options; etc - continue to be available and haven't changed. Frequently asked questions for these products are available by clicking on the following links:
