Mailbox Manager
About the Internode Mailbox Manager
Mailbox Manager allows you to create and remove additional email addresses (mailboxes).
Extra Mailboxes are ideal for family or staff members who need their own email addresses. Each Extra Mailbox you create has a unique username and password, and stores email separately from other accounts.
You will be asked to choose a username and password when you create an Extra Mailbox. The username is used to create your email address, in the form username@internode.on.net
You may change a mailbox password at any time, but the username (and derived email address) is fixed. If you need to change an email address you must create a new Extra Mailbox, then remove the unwanted original.
Internode provides a number of features for your mailboxes, including webmail, spam and virus filtering, and mail forwarding.
Important Notes:
- Your Primary Mailbox is used for Internet access and cannot be altered using Mailbox Manager. If you need to change a Primary Mailbox, please contact us.
- Your Internode account entitles you to a limited number of free Mailboxes. Additional mailboxes beyond this limit incur a charge and cannot be created through Mailbox Manager. To create additional mailboxes beyond your account limit, please contact us.
- If you own a personal domain and wish to configure domain aliases, please lodge a support request.
- If you use an email client such as Microsoft Outlook, or Mozilla Thunderbird, you will need to set up each Extra Mailbox. Internode have a number of online guides to set up email clients available here.
Using Mailbox Manager
The Main Menu
The Main Menu displays a list of your currently-configured mailboxes, and allows you to add, remove or change the passwords of your Extra Mailboxes.
Adding an Extra Mailbox
To add an Extra Mailbox, follow these steps:
- From the Main Menu, click the Add Extra Mailbox button.
If the Add Extra Mailbox button is not displayed, you have reached your extra mailbox quota. You must remove one or more existing mailboxes before adding a new mailbox.
To raise your mailbox quota, please contact us. - Select a username for your new mailbox and type it in the Mailbox Username field.
- Select a password for your new mailbox and type it in the Mailbox Password and Confirm Mailbox Password fields.
- Click the Add Extra Mailbox button to create the new mailbox.
If the mailbox is created, a success message will be displayed, and you will be returned to the Main Menu. If not, an error message will be displayed: follow the on-screen instructions to correct the problem and create the mailbox. - If you wish to use an email client (such as Mozilla Thunderbird, or Microsoft Outlook) follow the appropriate Online Setup Guide to set up the Extra Mailbox.
Removing an Extra Mailbox
To remove an Extra Mailbox, follow these steps:
- From the Main Menu, locate the mailbox you wish to remove, and click the corresponding Remove Mailbox button. If the button is not displayed, Mailbox Manager cannot remove the mailbox; please contact us for more information.
- Click the Remove Extra Mailbox button to remove the mailbox. If the mailbox is removed, a success message will be displayed, and you will be returned to the Main Menu. If not, an error message will be displayed: follow the on-screen instructions to correct the problem and remove the mailbox.
Please note:
- If you remove a mailbox, any messages stored within it will be deleted.
- If you remove a mailbox, any messages sent to it will not be delivered to you.
Changing an Extra Mailbox Password
To change an Extra Mailbox password, follow these steps:
- From the Main Menu, locate the mailbox you wish to change the password for, and click the corresponding Change Password button. If the button is not displayed, Mailbox Manager cannot change the mailbox password: please contact us for more information.
- Select a new password for your mailbox, and type it in the New Password and Confirm New Password fields.
- Click the Change Mailbox Password button to change the mailbox password. If the mailbox password is changed, a success message will be displayed, and you will be returned to the Main Menu. If not, an error message will be displayed: follow the on-screen instructions to correct the problem and change the mailbox password.
Further Configuration
Configuring your Mail Client for your Extra Mailboxes
Once you have changed your mailboxes using Mailbox Manager, we recommend you adjust your mail client's settings to send and receive email from each of your Extra Mailboxes.
You will find detailed instructions for configuring a range of popular mail clients on the Internode Email Configuration Page.
Further customising your Internode Mail Services
In addition to creating and removing additional mailboxes, Internode provide a number of special email features which are not configurable via Mailbox Manager:
- Internode Webmail allows you to read and send email from within your web browser.
- Internode E-Mail Configuration allows you to change email forwarding, spam and virus filtering, and auto-responder settings.
