About the Internode Mailbox Manager

The Internode Mailbox Manager allows you to create and remove additional email boxes for your personal use.

Each Extra Mailbox is protected by a unique username and password, and stores messages separately from your other accounts. This makes Extra Mailboxes ideal for family members who require their own email accounts, for example.

Each mailbox you create is identified by an email address, which takes the form username@internode.on.net. When you create an Extra Mailbox using the Mailbox Manager, you are asked to choose a username and password for that mailbox. You may subsequently alter the mailbox password at any time, but the username (and derived address) are fixed. To choose an alternative email address for a mailbox, simply create a new Extra Mailbox with your preferred username, and remove the unwanted original.

Internode provides a number of features for your mailboxes, including webmail, spam and virus filtering, and mail forwarding.

To access Webmail (check your email online) go to https://webmail.internode.on.net/cgi-bin/webmail.cgi?cmd=abc

To access E-Mail Configuration (spam/virus filtering, email forwarding) go to https://mailconfig.internode.on.net/cgi/user.cgi

Please note:

• The Internode Mailbox Manager can not alter your Primary Mailbox, as this is linked to your Internet access service. To change your primary username, please contact us.
• Your account with Internode entitles you to a fixed number of Extra Mailboxes at no cost. Additional boxes beyond this limit will incur a charge, and cannot be created by this facility. To create additional mailboxes beyond your account limit, please contact us.
• The Internode Mailbox Manager is currently available to customers with Dialup or HOME/SOHO ADSL Internet access only.
• If you own a personal domain and wish to configure your domain aliases, please lodge a support request.

Using the Internode Mailbox Manager

The Main Menu

The Main Menu displays a list of your currently-configured mailboxes, and allows you to add, remove or change the passwords of your Extra Mailboxes.

Adding an Extra Mailbox

To add an Extra Mailbox, follow these steps:

1. From the Main Menu, click the Add Extra Mailbox button. If the button is not displayed, you have reached your extra mailbox quota, and must first remove one or more existing mailboxes before adding a new one. To raise your mailbox quota, please contact us.
2. Select a username for your new mailbox, and type it in the Mailbox Username field.
3. Select a password for your new mailbox, and type it in the Mailbox Password and Confirm Mailbox Password fields.
4. Click the Add Extra Mailbox button to create the new mailbox. If the mailbox is created, a success message will be displayed, and you will be returned to the Main Menu. If not, an error message will be displayed; follow the on-screen instructions to correct the problem and create the mailbox.

Removing an Extra Mailbox

To remove an Extra Mailbox, follow these steps:

1. From the Main Menu, locate the mailbox you wish to remove, and click the corresponding Remove Mailbox button. If the button is not displayed, the Internode Mailbox Manager cannot remove the mailbox; please contact us for more information.
2. Click the Remove Extra Mailbox button to remove the mailbox. If the mailbox is removed, a success message will be displayed, and you will be returned to the Main Menu. If not, an error message will be displayed; follow the on-screen instructions to correct the problem and remove the mailbox.

Please note:

• If you remove a mailbox, any messages stored within it will be deleted.
• If you remove a mailbox, any messages sent to it will not be delivered to you.

Changing an Extra Mailbox Password

To change an Extra Mailbox password, follow these steps:

1. From the Main Menu, locate the mailbox you wish to change the password for, and click the corresponding Change Password button. If the button is not displayed, the Internode Mailbox Manager cannot change the mailbox password; please contact us for more information.
2. Select a new password for your mailbox, and type it in the New Password and Confirm New Password fields.
3. Click the Change Mailbox Password button to change the mailbox password. If the mailbox password is changed, a success message will be displayed, and you will be returned to the Main Menu. If not, an error message will be displayed; follow the on-screen instructions to correct the problem and change the mailbox password.

Further Configuration

Configuring your Mail Client for your Extra Mailboxes

Once you have used the Internode Mailbox Manager to change to your mailbox services, we recommend you adjust your mail client setings to send and receive email from each of your Extra Mailboxes.

You will find detailed instructions for configuring a range of popular mail clients on the Internode Email Configuration Page.

Further customising your Internode Mail Services

The Internode Mailbox Manager allows you to create and remove additional email boxes for your personal use. However, Internode provides a number of special features for your mailboxes, that are not configurable via the Internode Mailbox Manager.

• Internode Webmail provides you with an interface to read and send mail from all your Extra Mailboxes.
• Internode E-Mail Configuration provides you with an interface to configure email forwarding, auto-responder settings, and spam and virus filtering.