Integrated Public Number Database
- What is the Integrated Public Number Database (IPND)?
- What is stored to the IPND database?
- Is my NodePhone service listed in the IPND database?
- Will IPND listing cause me to get more unsolicited phone calls?
- Who can see my IPND data?
- Can someone call Directory Assistance and get my number?
- Can I "opt out" of the IPND database?
- I can use NodePhone anywhere - how do Emergency Services know where to come?
- How can IPND work if I disable Calling Line Identification?
- How can I check my IPND data?
- Where can I find out more?
Integrated Public Number Database
What is the Integrated Public Number Database (IPND)?
The Integrated Public Number Database (IPND) is an industry-wide repository of information about Australian phone services - primarily number, name, and address.
IPND data is used for the following:
- Emergency Services (for example, when you dial 000)
- Directory Publishers
- Location Dependent Services (for example, so you can dial for pizza, and be connected to your local store)
The provision of accurate IPND data is a mandated requirement of carriers under the Telecommunications Act, and access to the data is strictly regulated.
What is stored to the IPND database?
In essence, the IPND stores the following:
- Your name
- Phone number
- Address details
- Your preference for directory listing (listed, suppressed address or unlisted)
Details of every phone service in Australia (fixed, mobile, and others) are stored in the IPND.
Is my NodePhone service listed in the IPND database?
Yes. Internode has uploaded all NodePhone services into the IPND database, using the name and address details that we already hold in your NodePhone service record.
Will IPND listing cause me to get more unsolicited phone calls?
Absolutely not. Internode has entered your service details in the IPND database with the directory listing flag to 'Unlisted'. The effect of being unlisted is that your details will not be made available to any publishers of directory information.
Unlike certain other providers of Voice Services, Internode charges no fee for your right to privacy.
Who can see my IPND data?
Your full IPND data can only be seen by Emergency Services, so that they can dispatch help to your location in the event of an emergency.
A post-code level summary of your data (suburb, postcode, phone number - no name or street address) is made available to location dependent service providers. This enables services (such as taxis, fast-food deliveries, etc) to roughly identify your location. However, in our experience, many service providers (such as large pizza chains) do not currently use this data: they rely on simple prefix analysis instead, e.g., 08 8271 XXXX is the Unley exchange in South Australia.
Can someone call Directory Assistance and get my number?
No. All NodePhone services have been set up as "Unlisted" - no Directory providers have your information.
Can I "opt out" of the IPND database?
No. Provision of IPND data is mandated under the Telecommunications Act. Your existing fixed line phone service (which most of you would have) would already be in IPND. The only way for you not to be in IPND is not to have a telephone service at all - fixed, mobile, or VoIP.
I can use NodePhone anywhere - how do Emergency Services
know where to come?
This is an issue faced by all mobile and VoIP services. The IPND database provides the ability to indicate that the location of a service may not be reliable, and allows the provision of additional contact information, other than your NodePhone number.
Internode has populated IPND with the flag set to indicate that the location of the service may not be accurate, and has added in the alternate contact information (generally your landline or mobile) as an alternate contact number.
How can IPND work if I disable Calling Line Identification?
When you make an emergency 000 call, your CLI is always presented to the emergency services, even though you may have explicitly disabled it in the Toolbox, or prefixed your call with *31. Your CLI is used to look up your location in the IPND database.
Other location dependent services will not be able to determine your approximate location, if you disable CLI when calling them.
How can I check my IPND data?
Internode is working on the ability for you to view and to update your own data online, through the NodePhone toolbox. In the meantime, if you have any queries about your IPND data, please contact our Sales team.
Where can I find out more?
You can read all about IPND on the following pages:
