This guide is suitable for NetComm NP803n routers.
What we'll cover:
- connecting cables
- logging into your router
- setting up your Internet connection
- configuring your wireless
The NetComm NP803n sold by Internode is an Ethernet and Wi-Fi router. When ordered as part of a new Internode broadband service, it's delivered fully configured - preloaded with your username, password and all Internode specific settings. Hence you can simply follow the cabling setup section below, then test your connection.
If you have purchased your router elsewhere, or if you've performed a factory reset on the device you will need to follow all steps in this guide.
Connection of your router will vary depending on the type of service you have. This guide is designed for configuring Fibre to the Home (FTTH) services; it does, however, include extra information on configuring alternate setup types.
Figure 1: Example cabling for NetComm NP803n
Fibre to the Home Cabling
- If you have a Fibre to the Home (FTTH) service, you will have been supplied with some RJ45 Ethernet Cables. Using one of these cables, connect the WAN port on the router to the Data port on your FTTH wall outlet.
- If you intend on using your router with an existing modem, connect the WAN port on the NetComm router to an Ethernet port on your modem. This type of setup is not officially supported by Internode. You will need to establish whether your existing modem makes the connection to the Internet, or whether it is in "Bridge" mode and requires the router to connect. This is further discussed in Step 9.
- Connect another RJ45 Ethernet Cable to one of the LAN ports on the back of the router. Connect the other end of the cable to your computer's network port.
- Connect the included power supply to the back of the router, and plug it into a power outlet.
- Switch the router on.
If you have ordered this router from Internode, you should now test your connection by attempting to load webpages in your browser.
NOTE: If you intend on using this router wirelessly, the information needed to connect is included in the NetComm documentation. You will need to scan for available wireless networks and use the security key included with the NetComm documentation to connect.
Logging into the NetComm NP803n
- Open a web browser (Internet Explorer, Firefox or Google Chrome) on the computer connected with the Ethernet Cable.
- Enter the following number into the address bar:
- 192.168.20.1 (this is known as an IP address).
Figure 2: Entering the IP address into the browser
- The NetComm login screen will appear. Enter the router's Username and Password:
- Username: admin
- Password: admin
- Click Login.
Figure 3: Logging into the NetComm router
Configuring via the web interface
- Log in to the NetComm NP803n as per the instructions above.
- Select Wizard from the left hand menu.
Figure 4: The NetComm NP803n Status Screen
- Click Next to start the setup wizard.
- For FTTH/NBN services, select AP Router Mode, then click Next
Figure 5: Step 1 of the setup wizard
- The router will attempt to automatically detect services connected to your WAN port.
- Once your FTTH/NBN service has been detected, you will have two options:
- For FTTH/NBN services, choose Others, then click Next.
- If you have an existing modem configured in 'bridge' mode, choose Others, then click Next.
- If your modem is already configured for PPP connections, choose DHCP, then click Next.
Figure 6: Step 2 of the setup wizard
- Choose PPP over Ethernet as the Login Method.
- Enter your Internode username into the Username field, e.g., email@example.com.
NOTE: If your username does not include @internode.on.net you will be unable to connect.
- Enter your Internode password into the Password field.
(Lost your password? Click here!)
- Leave Service Name blank, then click Next.
Figure 7: Entering your login information during the setup wizard
- The wireless setup section of the wizard will begin. From the bar on the main part of the screen, choose the second to highest setting as illustrated in the image below.
- Create a name for your wireless network and enter this into the field labelled SSID.
Creating a network name (SSID)
Your network name is used to identify your wireless network. This is particularly useful if there are other wireless networks nearby.
Because your network name will be visible outside of your home or office, the name should be recognisable but should not use any personal or service details.
- Bad Network Names:
BloggsFamily, JoeBloggs, 123JamesStreet, Internode, default, your Internode username, your router's name.
- Good Network Names:
MyNetwork, HomeWireless, Homestead, Cookie Monster (be creative!)
- Create a password that will be used to access your wireless network. This needs to be entered into the field marked Key.
Creating a Pre-shared Key (Wireless Password)
A Pre-shared key prevents people you don't know from accessing your wireless network. When you connect your computers to your wireless network, you will be asked for the pre-shared key. If someone tries to connect without the pre-shared key, they will be unable to connect.
Your pre-shared key:
- must have a minimum of 8 alphanumeric characters
- is case sensitive
- should never be the same as your Internode password
We recommend you create a complex password for your pre-shared key.
Figure 8: Setting up your wireless network
- Click Next and then Reboot to complete the configuration.
- The router will now restart. Please allow 2-5 minutes before testing your connection
If you are having trouble setting up your router or would like to clarify some of the steps, please contact our Support Team.