Published at http://whirlpool.net.au/survey/2009/, the 2009 Australian Broadband Survey is an annual four-week survey conducted by tech-savvy website Whirlpool. The survey reports that 85.7 per cent of Internode’s customers were “very happy” with the reliability of their Internet connection during 2009.
In a separate question, 97.8 per cent of Internode’s customers responded that they would recommend the national broadband company to others. Internode also turned in a chart-topping performance in connection quality for gamers, with 57.5 per cent of respondents rating it “always excellent”.
Internode’s chart-topping performance in the 2009 Australian Broadband Survey follows a series of successes that include:
Internode managing director Simon Hackett said the Australian Broadband Survey results showed that Internode was succeeding where it counted most - with reliability and customer satisfaction. “It’s particularly gratifying that 97.8 per cent of our customers say they would recommend us to others,” he said.