If you have an Ultra, UltraBundle, or older Easy Bundle plan, simply change plan to Easy Bundle.
There's no once-off charge or change to your contract term for this plan change.
If you have an existing NakedUltra service, or Easy Naked via an Optus port, contact our sales team to upgrade to Easy Bundle.
First, check if Easy Bundle is available in your area by entering your address (and phone number, if known) into our online Coverage Checker.
Our Coverage Checker will show whether your local exchange has the equipment needed to deliver Easy Bundle. However, it cannot analyse the copper access network between your premises and the local exchange. That can only be done when we receive your order. Specifically, Easy Bundle can only be delivered:
We'll check all this as part of provisioning your service. If at any point we find you can't get Easy Bundle at your premises, you can cancel the order with no penalty - no success, no fee!
Once you know Easy Bundle is available, read on to learn how to get connected. If you have any questions, please contact our Sales team.
1. Convert an Active Telephone Service
This option involves the conversion of an existing active Telstra telephone service into an Easy Bundle service, with only a brief outage. This tends to be the most convenient method, since no site visit is required.
2. Churn an Existing ADSL Service
Another convenient option for obtaining Easy Bundle is to 'churn' an existing service from another service provider.
This is available if your current service is delivered via an Optus DSLAM.
3. Connect a new Service on Vacant Copper
A New Service Connection involves installing your Easy Bundle service on an existing spare ('vacant') copper pair at your premises.
Please note that a site visit may be required.
Internode Easy Bundle includes a fully featured analog telephone service and supports 'traditional' services that require an analog modem connection, such as most monitored alarm systems, EFTPOS machines, fax machines, dialup modems, etc.
However, Easy Bundle does not offer:
Internode will apply a $5 per transaction charge for any third-party services that you charge to your Easy Bundle service - including, but not limited to, reverse charge calls, carrier over-ride calls, and enhanced directory listings. We would prefer that you avoid or minimise any such transactions on your Easy Bundle phone account.
Please ensure that you are aware of the costs that you may incur for cancelling Easy Bundle orders prior to cutover. Also note that we will install the service exactly as specified by you. Please double-check the service address and phone number carefully!
You can cancel an order for Easy Bundle up to a week before the scheduled cutover date, without penalty. After this point we incur considerable third party costs and commitments, and these are passed on to you.
Specifically, if you cancel your order for an Easy Bundle service within five working days of the scheduled cutover date, then the setup charge plus one month's rental plus the early cancellation charge will apply.
Please ensure that the information you provide is accurate, since we will install Easy Bundle exactly according to your instructions. If you provide incorrect information on your order - such as the wrong phone number to be converted to Easy Bundle - then your service may be installed on the wrong copper pair.
Because of costs that we incur in all completed conversions, you will be charged for corrections to the Easy Bundle service that you have incorrectly specified. This will consist of either: