The following guide covers our frequently asked questions regarding the popular service Steam.

Internode has worked closely with Valve to deliver the vast and incredible content offered on Steam via the Internode Content Delivery Network.

Utilising our CDN allows Internode customers exclusive access, and the fastest way to download unmetered content directly from Steam.

We are unable to ensure that all content you receive is unmetered, this is entirely dependent on the requested content and if it is available for delivery via the Internode CDN. Failing this, the content may be acquired from an alternative source, counting towards your monthly quota.

We are proud to offer this new Steam content delivery method to our customers.

Steam Server Statistics are available on Steam's website, here:
https://store.steampowered.com/stats/.

• Steam content that is downloaded from Internode hosted Steam servers will not count toward your Broadband usage.
• If Steam switches to downloading from an alternate server outside of Internode (sometimes it will occur automatically), your Steam content downloads will count toward your normal quota.
• Internode cannot guarantee or force the use of Internode dedicated Steam servers.

Frequently Asked Questions

• What servers are unmetered?
• Does Internode control what files are on the server?
• Will setting the Download Region within Steam guarantee that it will download correctly?
• If I download from an overseas or metered server that counts towards my monthly usage, will Internode reimburse me the quota I have used?

What servers are unmetered?

All Internode hosted Steam content servers are unmetered for Internode customers. The full listing of unmetered IP addresses can be located here.

All Steam content downloaded from the Internode CDN is unmetered.

Does Internode control what files are on the server?

No. The files located on our Steam content servers are fully managed and controlled by Valve Software.

Will setting the Download Region within Steam guarantee that it will download correctly?

No. When content is not available from a specified Steam content server, Steam will attempt to obtain the requested files from the next best available location automatically. This content will count towards your monthly quota if it is not downloaded from Internode hosted Steam content servers.

If I download from an overseas or metered server that counts towards my monthly usage, will Internode reimburse me the quota I have used?

No.