If your equipment proves faulty within the Internode warranty period, contact our Helpdesk. We'll help you with fixing the problem, and (if necessary) send you a replacement unit and return satchel.
|For all warranty information, view our Warranty Information Statement:
Download the Warranty Information Statement
|AVM FRITZ!Box Routers||60 months|
|AVM FRITZ!Fon Handsets||24 months|
|Cisco Routers||24 months|
|Fetch TV Mini and Mighty Set Top Boxes||12 months|
|Huawei Routers||12 months|
|iiNet Labs Wireless Bridges||24 months|
|TG-1 and TG-789 Routers||24 months|
If you need to return your hardware to Internode for any reason, ensure that you also include the accessories. You'll need to return your faulty equipment within 14 days of receipt of your return postal satchel - otherwise, you will be charged for the replacement equipment.