NodeLine is a traditional home telephone service, delivered over the copper access network. All you need to do is plug a standard phone in, and make calls.
Most Internode customers (unless they're on a Naked service) already rent a similar service from another telecommunications provider. And many of our ADSL products - including Easy Broadband and Easy Reach - are delivered over the same copper pair.
It's very likely. Because NodeLine uses the Telstra Fixed Line network, it's available almost everywhere in Australia.
Yes - if your current phone service is delivered via the Telstra fixed line network.
If you're transferring an existing service, it typically takes between 2–5 working days to set up a NodeLine connection. This may be longer in regional areas.
New services may take between 2–10 working days - depending on the setup type. Again, this may take longer in regional areas. For more information, see our Transfer page.
You'll have an opportunity to add call packs or optional features when you sign up.
Once you've signed up, you can add or remove call packs online through My Internode. If you want to add or remove optional features - such as Voice Mail or Incoming Caller ID - simply contact our billing team online.
Certainly! The two services are independent of each other, and its common to have both:
You can keep your current phone number on the highly reliable NodeLine phone service. And you can add a virtual second phone line - with great value call rates - with NodePhone VoIP.
Yes. If you're on the previous NodeLine plan (HomePlus - $34.95 with $5 included calls per month) simply submit a support request to change to the current plan.
There is no charge for this plan change. There is also no change to your NodeLine contractual agreement or bundling benefit.
Important points you need to know about NodeLine:
Please see the NodeLine Feature Codes guide for detailed instructions on using the included features.