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Email Spam Information

Internet Port Filtering

Port Filtering provides increased Internet protection to customers using HOME and Easy connections. The service includes:

  • Blocking common virus and file sharing ports.
  • Blocking direct outgoing SMTP email not sent through the Internode email server.
  • These features are on by default for HOME and Easy services and can be activated for SOHO, Power Pack, and Business services. See the FAQ for more information.

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Spam and Virus Email Filtering

Internode provides, free of charge to our customers, a comprehensive spam and virus filtering system. This service includes:

  • Adjustable spam filter settings, including whitelists, blacklists and Friends.
  • Virus scanning and filtering (messages containing viruses are deleted).
  • These features are on by default for all Internode POP/IMAP email accounts - spam settings are set to a 'light' option; this can be adjusted by clicking on the link below.

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How to deal with Email Spam

Email spam is a constant problem on the Internet, the Australian Communications and Media Authority have compiled some information on how to deal with spam and suggestions for potentially avoiding it. Click the link below for more information:

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Internode's Email Spam Policy

Customers should make themselves familiar with our Acceptable Use Policy. It details the actions which we may take regarding customers sending email spam via our network, and the consequences that you may face as a result of breaching our Email Spam policies.

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How to report spam to Internode and other providers

If you believe you've received unsolicited (spam) email from Internode or another provider or company, here's how you can report it.

If you've received unsolicited email from:

For further information on how to report spam see the ACMA website