Installing your NodeMobile Data USB modem

Microsoft Windows

1. Plug the NodeMobile Data modem into a USB port on your computer.
2. An autorun wizard should appear. If the autorun wizard fails to load, you will need to go to My Computer and double-click on the USB icon.
3. Click Next to begin the setup Wizard.
4. The Join Air installation utility should appear. Click Next.
5. Choose where you would like to install the software, then click Next.
6. Click Finish to complete the wizard.

Mac OS X

1. Plug the NodeMobile Data modem into a USB port on your computer.
2. An icon should appear on your Desktop automatically and a Finder window should open.
3. The Join Air utility should appear. Click Continue.
4. Click Install or Change Install Location if you wish to install the software to a specific folder.
5. When the installation is complete, click Close to end the installer.

Configuring your NodeMobile Data connection

Step 1

• The first time you run your NodeMobile Data software, you will be prompted for an SP Code:

Figure 1: Entering the SP Code into the NodeMobile Data software, Windows and Macintosh. Left: The Windows prompt. Right: The Mac OS X prompt.

• Click OK once you have entered the SP Code.

Step 2

• The Wireless Broadband (Join Air) screen will be displayed.
• Click Connect at the bottom right of the window to connect to the Internet: test that you can browse the web.

NOTE: If you are running Mac OS X 10.7 or 10.8, you may be unable to click "Connect" - if so, you need to follow our workaround guide to configure NodeMobile Data.

Figure 2: Connecting to the Internet with the Windows software

Figure 3: Connecting to the Internet with the Mac OS X software

Disconnecting the NodeMobile Data device

• Click the Disconnect button to disconnect the Internet.
• If you would like to remove the USB device:
  • Microsoft Windows: Select the Safely Remove Hardware icon at the bottom-right corner of your screen.
  • Mac OS X: Drag the Wireless BB icon from your Desktop to the Trash.

Workaround for Mac OS X 10.7 and 10.8

If you have installed your NodeMobile Data device, but the "Join Air" software won't allow you to connect, follow the steps below to workaround the problem:

Step 1

• Close the 'Join Air' software if it is still open.
• Go to the Apple Menu at the top left corner of your screen, then System Preferences.
• Go to Network (located in the third row)
• Select ZTEUSBModem from the panel in the left.
• Enter the Telephone Number as *99#.

Figure 4: Entering the telephone number for the workaround

Step 2

• Click Advanced at the bottom right of the screen.
• Set the Vendor to Generic.
• Set the Model to GRPS (GSM/3G).
• Set the APN to internode.
• Click OK to save the settings.

Figure 5: Advanced NodeMobile Data settings for the workaround

• Click Apply then Connect to connect to the Internet.

Further Assistance

If you're looking for assistance with the Huawei E169, E160E, E173, and E1762 USB modems see the following guide:

• NodeMobile Data Configuration for Huawei 3G modems

If you are having trouble setting up your router or would like to clarify some of the steps, please contact our Support Team.