The Included Features

Most residential customers find that our NBN plans provide all of the features they require for home broadband, including:

• Fixed Monthly Charge - If your monthly Internet quota (the total of your downloads plus your uploads) is exceeded, we simply shape your service to 256 kbps for the rest of your billing month. Note that faster excess shaping is available with a Power Pack or Business Pack.
  • Quota on demand: simply purchase a Data Block online for any ad-hoc additional quota requirements.
  • Anytime quota: use the Internet whenever you like - Internode quota isn't parcelled into 'friendly' & 'unfriendly' hours of usage.
  • Unmetered content: cool content that doesn't count towards your quota*, including over 100 online streaming radio stations; the extensive games.on.net server farms for low ping gaming; massive mirrors for common file downloads; ABC iView and Fetch TV online content - and more.
  * Please note that unmetering only applies to downloads - all uploads (including transmission acknowledgements and other overheads) will be counted against your quota.

• Local Expert Support - Our award-winning customer support is available 7 days a week.
• Email Accounts - Up to 5 email accounts can be established, all with email spam and virus filtering & webmail access and more.
• Personal Webspace - A 50 Mbyte webspace is available to all Internode Residential broadband customers for personal, non-commercial use.
• Global Roaming - We offer a global roaming facility for dialup, Wi-Fi and hotel Ethernet access across the world via iPass (separate usage charges apply).
• Security Protection - You'll be protected by our complimentary Network Firewall, which assists in protecting your home network and helps to stop spam and viruses from spreading. You are welcome to disable that protection via an online web page if you wish.
• Choose your Hardware - Bring your own Ethernet router, or buy one pre-configured from us.
• Dynamic IP Address - These are dynamic IP services, suitable for home broadband access.

The Power Pack Option

Internet enthusiasts have slightly different requirements, and these are addressed with the addition of the Power Pack option to an NBN plan. The Power Pack option is $10 per month, and adds the following features:

• Static IP - A static IP address (instead of a dynamic IP address) is provided, making these plans suitable for hosting servers and operating Internet Virtual Private Networks.
• Faster Excess - Excess traffic - beyond the monthly inclusion - is shaped at 512 kbps. And you can still buy data blocks if required.
• Included Subdomain - Choose your own subdomain name under '.power.on.net' (on request and subject to approval by Internode) and link it to your server.

The Business Pack Option

The needs of business customers are addressed by adding a Business Pack option to the NBN plan. This option is $30 per month, and adds the following features:

• Static IP - A static IP address is provided, with the option of a /29 IP subnet available on request and at no extra charge.
• Faster Excess - Excess traffic - beyond the monthly inclusion - is shaped at 512 kbps. And you can still buy data blocks if required.
• Included Subdomain - Choose your own subdomain under '.on.net' (on request and subject to approval by Internode) and link it your servers.
• Priority Business Support - The Business Pack entitles you to priority access to our award-winning, local customer support team, and your NBN service is backed by our Service Level Agreement with defined performance and availability targets. Business Pack services include NBNCo's 'Enhanced-12' service option.