Home ADSL Fast delivers high-speed broadband Australia-wide. Plans start from $49.95 per month when bundled with NodeLine, and the service is available in a range of monthly download inclusions.

ADSL Fast replaces the previous ADSL Plus and TwoPlus options. Existing Plus & TwoPlus customers can change to the new Fast plans whenever they like.

Bundle with NodeLine and Save

Check out the bundling discount available on ADSL Fast plans, simply by transferring your home phone service to Internode.

Commencing on the 2nd of March 2010, customers who don't have a NodeLine service associated with their ADSL Fast service will be invoiced at the higher 'standalone' monthly price. This is a great time to sign up for NodeLine and secure the bundling discount for your Internode ADSL!

Special Offers

• Save more with discounted setup - including free churn - on all ADSL Fast services with our 24 month contract option.
• Check out the new 100 and 200 Gbyte Home ADSL Fast plan options!
• The $20 speed upgrade charge is waived when changing to the new ADSL Fast plans from previous Internode ADSL 256k, 512k and 1500k plans.

It's time to get faster home broadband with Internode!

Please click on the orange symbol in the text following the pricing tables for additional plan and service information.

GST

All quoted pricing includes GST.

Limitations

• No resale of bandwidth - Home ADSL services provide access for personal and immediate family use only.
• No static IP addresses are available - Use our SOHO or Business ADSL services if a static IP address is required.
• Conditions may change - If service conditions are changed in the future, customers will be permitted to cease using the service without penalty if the new conditions are not accepted.
• Definitions (in accordance with Australian ISP conventions):
  • 1 MB or 1 Mbyte is 1 Megabyte = 1,000,000 bytes.
  • 1 GB or 1 Gbyte is 1 Gigabyte - 1 Gigabyte is equal to 1,000 Megabytes.

ADSL Account Application Notes

When you apply for Internode Home ADSL Fast, you should be aware of certain obligations and conditions once the order form is received by Internode.

Please be aware that when you sign the application form you are signing to say that you accept and agree to be bound by the Internode Standard Form of Agreement and ADSL Service Specification documents - available here. Please call us if you would like any help interpreting these documents.

The Internode ADSL Contract

When you signup for Internode ADSL, you can either:

• have a reduced setup fee, with an early cancellation charge ($120 in the first year, $65 in the second year) if you cancel within the first 24 months; or
• pay the full setup fee, and have a rolling one month contract with no early cancellation charges.

Full details on the 24 month contract option are available here.

Bundled or Standalone?

You are welcome to continue using your current telephone services provider, and pay the 'Standalone' pricing.

However, please note that the new Home ADSL Fast plans are eligible for a bundling discount.

If you have a Home ADSL Fast plan, we recommed transferring your phone service to Internode's NodeLine. Then you'll benefit from an instant $10 per month saving on your ADSL service with our 'bundled' pricing!

Transferring to NodeLine is easy, you retain your current phone number and keep using your phone in exactly the same way.

It's well worth checking out how bundling your Home ADSL with NodeLine really can save you money.

Automatic ADSL Service Cancellations

Please be aware that your Internode ADSL service will be automatically cancelled by Telstra and a new ADSL service will need to be ordered by you (including a new $129 Activation fee) in the following circumstances:

• If your telephone account is cancelled.
• If you order an ADSL-incompatible product on the telephone line the ADSL is delivered on.

We strongly advise that you contact our Sales department to discuss any pending changes to your phone service prior to making those changes.

ADSL Relocations

If you plan to move premises - even if you are taking the same number with you - you'll need to use our online relocation process. This ensures a smooth transition, and gives you the choice of:

• no ADSL relocation fee, and a new 24 month contract; or
• a $99 relocation fee, with any existing contract term carried across to your new premises.

Further details on ADSL relocations are available here.

Billing & Notifications

Tax invoices, Internode Bulletins and automated data usage warning messages are sent to your Internode email address. Please refer to the configuration sheet (supplied when your service is activated) for details of your Internode email address. You can automatically forward these emails to a preferred email account if required, via our online Email Management system.

As per the Internode Standard Form of Agreement, payment is required in advance. You will be required to pay the setup fee and any equipment costs (if applicable) and the first monthly fee upon provisioning of your service. Billing will begin within 7 days of the service being provisioned by our carrier, or earlier if you have registered a successful login.

Broadband services are non-refundable, however no charges apply until the service is confirmed as deliverable by our carrier.

Posting of paper invoices is available but discouraged for environmental reasons, and if requested will attract a $1.50 surcharge per invoice. Surcharges also apply to payments made by credit card - full details on this and our other payment options are available here.

ADSL Fast services are deployed on a national broadband access network capable of ADSL2+ speeds in most locations with ADSL capability across Australia. Where this isn't available, infrastructure capable of ADSL1 speeds is utilised.

• The ADSL2+ access network has a peak download speed of up to 20,000 kilobits per second (or 20 Megabits per second) and a peak upload speed of up to 1,000 kilobits per second (or 1 Mbps).
• The ADSL1 infrastructure has a peak download speed of up to 8,000 kilobits per second (or 8 Megabits per second) and a peak upload speed of up to 384 kilobits per second.

Your actual speed will depend on numerous factors including the quality and length of your phone line, your software and router capabilities, and interference. There is a minimum assured bandwidth of 1500/256 kbps.

According to our wholesale access provider, about 50% of customers on the ADSL2+ network achieve speeds of 10 Mbps or higher; while around 70% of customers on the ADSL1 network achieve speeds of 6 Mbps or better.

Please refer to this page for further information on ADSL Fast speeds.