This section contains documents relating to Internode's Customer Relationship Agreement (CRA) and other important information.
Legal Information
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- Complaints Handling
How to lodge a complaint and details of our complaints handling and escalation process.
- Data Retention Policy
Internode's stance on data retention and information on which data we retain.
- TCP Code Information
Information about the Telecommunications Industry code of practice.
- Broadband Contract
All about our 24 month and 1 month contract options including fees and more.
- Online Safety & Content Filtering
Information on issues relating to online safety, such as how to protect your children from inappropriate websites.
- Competitions
Winners, Terms & Conditions, and Privacy Statement relating to competitions run by Internode.
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