Frost & Sullivan - Emerging Broadband Service Provider 2009
Internode was named Emerging Broadband Service Provider of the Year by Frost & Sullivan.
Frost & Sullivan ICT Practice Senior Research Analyst Phil Harpur said Internode had shown impressive growth and market innovation through its naked ADSL2+ offerings. "Internode was one of the pioneering Broadband Service Providers to roll out and launch services in this market segment," he said.
Frost & Sullivan is a global research organisation, which employs 1800 analysts and consultants to monitor more than 300 industries and 250,000 companies.
Choice Customer Satisfaction Survey
In November 2009, Internode topped Choice’s customer satisfaction survey of broadband providers in the ADSL and ADSL2+ categories.
Made up of 4716 customers from 43 different ISPs, Internode MD Simon Hackett said the strong customer satisfaction rating in the survey was a valued measure of the company's performance.
Choice is Australia's leading consumer advocacy organisation, empowering consumers to get the most out of all their purchasing decisions through fair and unbiased reporting and testing.
AFR Smart Investor Smiles Survey 2009 - Best Internet Provider
Internode has won the inaugural Best ISP (Internet Service Provider) accolade from the annual League of Exceptional Service survey held by AFR Smart Investor magazine.
Announced in the December 2009 edition, the award is based on a national survey of the magazine’s readers, who were asked to nominate their preferred service providers in a range of industries. This is the first year that Internet Service Providers have been included in the survey, with Internode receiving an overall satisfaction rating of 80%.
AFR Smart Investor magazine is a monthly publication aimed at Australian investors seeking information and analysis for wealth creation and financial security.
ACOMMS09 – Environmental Responsibility Award
In August 2009, Internode won the Environmental Responsibility Award at the 2009 Communications Alliance and CommsDay Awards (ACOMMS09) in Sydney. The prestigious award recognised the major steps Internode has taken during the past two years to minimise its impact on the environment.
CommsDay is the nation’s most respected source of daily telecom industry news and commentary.
BRW Top 500 Private Companies – Second Year in a Row
In September 2008, Internode again gained a place on the prestigious BRW Top 500 list of privately owned companies after its debut in 2007. As the only specialist broadband supplier on the 2008 list, Internode moved up the ranks from 446 to 413.
BRW is the leading business magazine examining the trends and opportunities shaping Australian business.
Roy Morgan ISP Customer Satisfaction Survey
In September 2008, Internode topped the national ISP customer satisfaction survey conducted by researcher Roy Morgan, getting the thumbs-up from more than 80 per cent of its customers. The Roy Morgan report, which drew on a sample of more than 13,000 during the previous 12 months, stated that 83.7 per cent of customers reported that Internode had exceeded or generally met their expectations. With an industry-average customer satisfaction rate of 66.3 per cent, this was indeed a poll-topping performance by Internode.
Roy Morgan Research is the largest independent Australian research company, with offices in each state of Australia, as well as in New Zealand, the United States and the United Kingdom.
ACOMMS08 – Telecommunications Ambassador 2008
Internode Managing Director Simon Hackett
In August 2008, Internode Managing Director Simon Hackett was presented with the Australian communication industry’s top honour for individual achievement - the Telecommunications Ambassador award. Presented at the prestigious Communications Alliance ACOMMS Awards in Sydney, the award acknowledged Simon Hackett as an outstanding individual who has shown strong leadership and made a significant and visible contribution to the Australian communications industry.
Communications Alliance was formed to provide a unified voice for the Australian communications industry and to lead it into the next generation of converging networks, technologies and services.
2008 ATUG Excellence Award for Best Regional Comms Solution
In March 2008, at the annual ATUG (Australian Telecommunications User Group) awards ceremony in Sydney, Internode was presented with the ATUG Excellence Award for the Best Regional Communications Solution. The award recognised Internode's outstanding achievements in innovation and services to end users through its deployment of Australia's first region-wide, wireless broadband service using the WiMAX standard, on SA’s Yorke Peninsula.
ATUG is a not-for-profit membership-based organisation of Australian telecommunications users and has been working for better choice, value and services in the sector since 1981.
APC Magazine - Best Broadband Operator 2007
- Best ADSL broadband provider 2007,
- Best ADSL2+ broadband provider 2007
APC Magazine internet technology awards 2007
Internode won both the ADSL and ADSL2+ broadband provider categories in APC Magazine’s reader-voted 2007 Internet Technology Awards. APC Editor Tony Sarno said, "There are plenty of bargain basement ISPs out there, and plenty of high-priced ones, but Internode bridges the gap by offering first-rate network quality and support and maximum flexibility on how broadband connections can be used. Our readers overwhelmingly voted for it."
APC Magazine is Australia's longest-running PC magazine, published for 27 years.
PC Authority Best ISP Award 2006
PC Authority declared Internode the best ISP of 2006. 89% of customers said they were satisfied or very satisfied with Internode's support and 88% felt positive regarding its value. But what won Internode last year's ISP award was having 97% of its customers saying that they were satisfied or very satisfied with the ISP's reliabilty and a similar proportion saying they would recommend it to a friend
Deloitte Tech Fast 50 - November 2005
National broadband innovator Internode has topped off a record-breaking year by winning national recognition as South Australia's fastest growing technology company.
With three-year revenue growth averaging 138 per cent each year, Adelaide-based Internode is ranked as the fastest growing South Australian technology company in the prestigious Deloitte Technology Fast 50 awards. Internode holds 33rd position nationally.
Whirlpool - Service Reliability Awards - April 2005
Internode were rated equal first place as one of the most reliable ISPs, according to the 2004 Australian Broadband Users Survey.
86.2% of survey respondents on Internode said they were happy with their Internet connection. A massive 93.2% of Internode users who completed the survey voted that they stick with Internode because of its reliability. 97.3% of Internode users also voted that they would be happy to recommend Internode to other people.
APC Magazine - Editors Choice - December 2004
"Internode continues to lead the industry with competitively priced broadband schemes, outstanding customers service and impressive reliability. It has continually challenged industry price points, offering the highest-capacity download plan under $150, with a 64GB allowance at 1.5Mbit/sec speed. It also has the industry's most generous entry-level plan - $29.95 for the first 500MB, followed by unlimited usage at reduced speed with no excess charges."
