Charges
Setup Charges
NodeMobile is a SIM-only service - you'll need to bring your own mobile phone handset.
- A NodeMobile SIM or MicroSIM will cost you $10; and a delivery charge of $5 applies anywhere in Australia.
You can sign up for NodeMobile and obtain a new mobile phone number, or port your existing mobile phone number, for no additional charge.
Internode also offer a range of Handsets suitable for NodeMobile - please note that additional costs apply; full terms and conditions for handsets are available on our Handset Terms and Conditions page.
Monthly Charges
NodeMobile is a 'post-paid' service that is billed monthly - in advance for the monthly plan rental charge, and in arrears for any charges that are not covered by the included value of the plan.
- There's no early cancellation charge with NodeMobile. Your only commitment is the 'one month rolling contract' that is inherent in paying one month's rental in advance on your service.
Plan Changes
You can request a plan change at any time on your NodeMobile service.
- A charge of $10 applies for each plan change; and the plan change will take effect at the start of the next calendar month.
- This guide provides information to help estimate your monthly Internet usage requirements.
You can request a plan change via the NodeMobile Toolbox.
Standardised Cost Information
| 2 Minute Standard National Mobile Call | A 2 minute national mobile call will cost $2.15. |
|---|---|
| Standard National Mobile SMS | A standard national mobile SMS will cost $0.25. |
| One Megabyte of Data within Australia | Excess data usage (above the monthly plan inclusion) will $0.20 per Megabyte. |
Download the NodeMobile Critical Information Summary.
Total Minimum Price
The following table shows the total minimum price for each NodeMobile plan - i.e. the standard setup charge of $10 SIM purchase; the $5 SIM delivery charge; and one month of NodeMobile plan rental.
- Please note that if you need to purchase a mobile phone handset to use the service, then your total costs may be higher.
| NodeMobile Plan | NodeMobile Starter | NodeMobile Value | NodeMobile Premium | NodeMobile Sixty |
|---|---|---|---|---|
| Total Minimum Price | $25.00 | $35.00 | $55.00 | $75.00 |
Equipment Requirements
You will require a compatible mobile phone handset to use the service; which is delivered via the Optus mobile network - your handset must be compatible with this network.
The mobile phone handset must be obtained at your cost, maintained and operated by you, and remains your property beyond the termination of any service agreement with Internode. We do not provide technical support for your handset.
Internode also offer a range of Handsets suitable for NodeMobile - please note that additional costs apply; full terms and conditions for handsets are available on our Handset Terms and Conditions page.
General Terms and Conditions
GST
All quoted pricing includes GST.
Your Agreement with Internode
When you apply for NodeMobile, you should be aware that you are entering an agreement with Internode.
When you sign up for a service you agree to the Internode Standard Form of Agreement and Internode NodeMobile Service Schedule. These are Internode's standard terms and conditions for the Internode NodeMobile service.
Important Information about NodeMobile services
- Internode NodeMobile services provide access for personal and immediate family or business use only - no resale is permitted.
- NodeMobile is not suitable for Blackberry devices. Services such as Internet, Messenger and Email are not available.
- The first month's bill for NodeMobile is pro-rated to the end of the first calendar month following activation. The plan inclusions are also pro-rated for this first month.
- Unused monthly included value does not roll-over into the following month.
- The monthly quota allocation on Internode NodeMobile services is counted as the sum of both uploads and downloads. Definitions (in accordance with Australian ISP conventions):
- 1 MB or 1 Mbyte is 1 Megabyte = 1,000,000 bytes.
- 1 GB or 1 Gbyte is 1 Gigabyte = 1,000 Megabytes.
Billing Date Adjustment
In order to comply with the Telecommunications Consumer Protection Code, some Internode residential customers will need to have their billing date adjusted. This is because any excess charges on your service need to be invoiced soon after the closure of the billing period, which is at the end of each calendar month for NodeMobile.
In summary this means that your monthly billing date will be moved to between the 5th and the 10th of each month. Please note this is simply a change in the date your monthly bill is raised - it does not affect the monthly rollover date of any of your other Internode services.
Other Billing Information
Tax invoices, Internode Bulletins and automated usage warning messages are sent to your Internode email address. You can automatically forward these emails to another email address if required, via our online Email Management system.
As per the Internode Standard Form of Agreement, payment for all recurring charges is required monthly in advance. This means that your first invoice will have the setup fee (if applicable) and the monthly plan fees for your service for the first two months (the first month will be pro-rated).
Your SIM must be activated within 30 days from the date of your NodeMobile order. Billing will commence as soon as the NodeMobile SIM is activated (for new phone numbers) or your current number has been ported (for existing phone numbers).
Posting of paper invoices is available but discouraged for environmental reasons, and if requested will attract a $1.50 surcharge per invoice. Surcharges also apply to payments made by credit card - more information about payment options.
