You have the options of:
If you select a 24 month contract term, and cancel your service during the initial 24 month period, you are liable for an early cancellation charge. The maximum applicable charge is $72 within the first month. This early cancellation charge reduces by $3.00 for each month (or part thereof) left in the contract.
You will require an Internode broadband service, that is, ADSL2+, NBN, or Fibre to the Premises broadband. You will also need a compatible broadband router, and a Fetch set top box to connect a Fetch service. A digital TV aerial is also needed for free-to-air television.
Channel Packs and World TV Packs are available, and for the best experience we recommend your broadband download speeds are at least 3.5 Mbps (3584 kbps).
The total minimum cost for Fetch depends if you choose the Fetch plan or the Fetch Bundle plan, and which set top box you select. It also depends on your chosen Internode broadband service, as shown in the following table. Please note that if you need to purchase equipment or arrange premises cabling, then your total costs may be higher.
The following table shows the total minimum cost for Fetch with:
NOTE: Total costs may be higher if your chosen Internode broadband plan is different.
|Total Minimum Cost||Fetch plan||Fetch Bundle plan|
† Total Min Cost for the Monthly Contract is based on 1 month of Fetch plan rental, 1 month of Easy Naked Unlimited (at $69.99 a month plus standard set up fee of $129), plus either $99 for the Mini set top box, or $349 for the Mighty set top box.
† Fetch Bundle is only available on a 24 month contract only. Total Min Cost is based on 24 months of Fetch plan rental at $10 a month, 24 months of Easy Naked Unlimited (at $69.99 a month plus discounted set up fee of $79), and discounted set top box ($59.99 for the Mini set top box, or $309.99 for the Mighty set top box).
Add-Ons (for example, channel packs, TV & movie rentals, or purchases), and any extra setup costs (for example, wiring or extra hardware such as Ethernet over Power adapters) are additional.
with Fetch Mini set top box ($99)
with Fetch Mighty set top box ($349)
|24 Month Contract
with discounted Fetch Mini set top box ($59.99)
|24 Month Contract
with discounted Fetch Mighty set top box ($309.99)
Invoices and Internode Bulletins are sent to your Internode email address or nominated billing address.
As per the Internode Customer Relationship Agreement, payment for all recurring charges is required monthly in advance. This means that your first invoice will have the setup fee, and the monthly plan fees for your service for the first 2 months. TV and Movie purchases, and Movie Rentals are charged monthly in arrears.
Posting of paper invoices is available, but discouraged for environmental reasons. If requested, this will attract a $1.50 surcharge per invoice. Surcharges also apply to credit card payments. Full details on surcharges and payment options are available on our Accounts and Billing pages.