The Roy Morgan Customer Satisfaction Awards are based on the opinions of 50,000 consumers nationally, who are surveyed monthly about their attitudes to service providers and product purchases.
Internode was the top ISP for 10 months of the year in the Roy Morgan polls during 2013.
Internode was the inaugural winner of Roy Morgan's 2011 Home ISP of the Year title when the award was launched. Last year it again collected the prestigious accolade.
Internode, which has been part of the iiNet Group for more than two years, was joined at the top of the Roy Morgan customer satisfaction charts by other group brands including iiNet, Westnet, and Adam Internet.
iiNet Chief Customer Officer Maryna Fewster said Internode's success demonstrated iiNet Group's commitment to the customer. "At iiNet, we pride ourselves on delivering exceptional customer service," she said.
"We're delighted that Internode has maintained its reputation for great customer service as part of iiNet."