This information is for customers we've notified about an NBN® rebate on their next bill.
We recently notified you that you will be receiving a NBN rebate on your next bill. This rebate is provided by NBN Co because you have previously experienced an issue with your NBN service.
There are several reasons why you may be receiving this rebate. These include:
- Missed appointment
- Failed connection
- Connection issue
- Service fault
- Performance fault/issue
If you're currently with Internode, there is nothing you need to do. The credit will appear on the next bill after you receive your rebate email.
If you're no longer with Internode, your rebate email includes the details on how to claim your rebate.