Support
Approved Devices
In accordance with the Customer Relationship Agreement, unless otherwise agreed with Internode in writing, an Internode SIM and/or eSIM can only be used with Approved Devices as specified by Internode.
Internode may add or withdraw devices from this list from time to time. This list applies to current Apple and Android devices purchased in Australia. If you either (a) purchased a device that is not part of this list (b) purchased your device overseas, or (c) purchased a Samsung, Sony or HTC device from another Australian telecommunication provider before 2017, your device may not be VoLTE or software compatible on our network. Make sure you check your device model and your tax invoice for country of purchase, as applicable, to determine if your device is VoLTE compatible and able to make 000 emergency calls.
An Internode SIM and/or eSIM that is used in non-approved devices may be suspended by Internode, unless Internode has otherwise given approval in writing. Internode may also block any such device from being used on the Internode Network. For more information about using an Internode SIM and/or eSIM with a device currently not on the Approved Devices list, please contact customer care on 1300 650 410.
Using a device on our network other than an approved Internode device may impact your ability to make calls, in particular to emergency services.
Select one of the links below to jump to a query:
Approved Internode devices by manufacturer
Here is the current list of approved Internode devices. Internode may add or withdraw devices from this list from time to time.
Apple
- iPhone SE 2020 (A2296)
- iPhone SE 2022 (A2783)
- iPhone 11 (A2221)
- iPhone 11 Pro (A2215)
- iPhone 11 Pro Max (A2218)
- iPhone 12 mini (A2399)
- iPhone 12 (A2403)
- iPhone 12 Pro (A2407)
- iPhone 12 Pro Max (A2411)
- iPhone 13 mini (A2628)
- iPhone 13 (A2633)
- iPhone 13 Pro (A2638)
- iPhone 13 Pro Max (A2643)
- iPhone 14 (A2882)
- iPhone 14 Plus (A2886)
- iPhone 14 Pro (A2890)
- iPhone 14 Pro Max (A2894)
- iPhone 15 (A3090)
- iPhone 15 Plus (A3094)
- iPhone 15 Pro (A3102)
- iPhone 15 Pro Max (A3106)
- iPad 8 10.2” (A2429)
- iPad 9 10.2” (A2604)
- iPad 10 10.9” (A2757)
- iPad Air 3 (A2123)
- iPad Air 4 (A2072)
- iPad Air 5 (A2589)
- iPad mini 5 (A2124)
- iPad mini 6 (A2568)
- iPad Pro 11” Gen 1 (A1934)
- iPad Pro 11” Gen 2 (A2230)
- iPad Pro 11” Gen 3 (A2459)
- iPad Pro 11” Gen 4 (A2761)
- iPad Pro 12.9” Gen 3 (A1895)
- iPad Pro 12.9” Gen 4 (A2232)
- iPad Pro 12.9” Gen 5 (A2461)
- iPad Pro 12.9” Gen 6 (A2437)
- Watch Series 6 (A2375, A2376)
- Watch Series 7 (A2476, A2478)
- Watch Series 8 (A2773, A2775)
- Watch Series 9 (A2982, A2984)
- Watch Ultra (A2684)
- Watch Ultra 2 (A2686)
- Watch SE Gen 2 (A2725, A2724)
- Pixel 6a 5G (B3)
- Pixel 6 5G (O6)
- Pixel 6 Pro 5G (R4)
- Pixel 7 5G (P10)
- Pixel 7 Pro 5G (C10)
- Pixel 8 5G (SB3)
- Pixel 8 Pro 5G (HK3)
MobiWire
- V Pro 4G (GH6511)
- V Smart 4G (GH5581)
- V Lite 4G (GH5028)
- V One 4G (GX2421)
Motorola
- Moto e13 4G (XT2345 - 6)
- Moto e22i 4G (XT2239 -20)
- Moto g14 4G (XT234 - 4)
- Moto g34 5G (XT2363-3)
- Moto g62 5G (XT2223 -1)
- Edge 30 5G (XT2203 -1)
- Edge 30 Pro 5G (XT2201 -1)
Nokia
- 1 Plus 4G (TA -1111)
- C02 4G (TA -1522)
- G21 4G (TA -1418)
- 2720 Flip 4G (TA -1168)
- 110 4G (TA -1549)
- FastMile 5G Gateway R1 (5G -24W-A)
- FastMile 5G Gateway 3.2 (5G15 -12W-A)
OPPO
- A38 4G (CPH -2579)
- A57 4G (CPH -2387)
- Find X5 Lite 5G (CPH -2371)
- Find X5 5G (CPH -2307)
- Find X5 Pro 5G (CPH -2305)
- R9s 4G (N5)
- Reno8 5G (CPH -2359)
Sagemcom
- Fast 5866T 5G FWA
Samsung
- Galaxy A05s 4G (SM -A057F)
- Galaxy A13 4G (SM -A135F)
- Galaxy A13 5G (SM -A136B)
- Galaxy A14 4G (SM -A145F)
- Galaxy A14 5G (SM -A146P)
- Galaxy A33 5G (SM -A336E)
- Galaxy A34 5G (SM -A346E)
- Galaxy A35 5G (SM -A356E)
- Galaxy A53 5G (SM -A536E)
- Galaxy A55 5G (SM -A556E)
- Galaxy A73 5G (SM -A736B)
- Galaxy Core Prime 4G (SM -G360G)
- Galaxy S22 5G (SM -S901E)
- Galaxy S22+ 5G (SM -S906E)
- Galaxy S22 Ultra 5G (SM -S908E)
- Galaxy S23 FE 5G (SM -S711B)
- Galaxy S23 5G (SM -S911B)
- Galaxy S23+5G (SM -S916B)
- Galaxy S23 Ultra 5G (SM -S918B)
- Galaxy S24 5G (SM -S921B)
- Galaxy S24+ 5G (SM -S926B)
- Galaxy S24 Ultra 5G (SM -S928B)
- Galaxy Tab A 8.0 4G (SM -T355Y)
- Galaxy Tab A9+ 11.0 5G (SM -X216B)
- Galaxy Tab S 10.5 4G (SM -T805Y)
- Galaxy Tab S2 9.7 (SM -T815Y)
- Galaxy Tab S2 VE 9.7 (SM-T819Y)
- Galaxy Tab S8 11.0 5G (SM-X706B)
- Galaxy Tab S8+ 12.4 5G (SM-X806B)
- Galaxy Tab S8 Ultra 14.6 5G (SM-X906B)
- Galaxy Tab S9 11.0 5G (SM-X716B)
- Galaxy Tab S9+ 12.4 5G (SM-X816B)
- Galaxy Tab S9 Ultra 14.6 5G (SM-X916B)
- Galaxy Watch5 4G 40mm (SM-R905F)
- Galaxy Watch5 4G 44mm (SM-R915F)
- Galaxy Watch5 Pro 4G 45mm (SM-R925F)
- Galaxy Watch6 4G 40mm (SM-R935F)
- Galaxy Watch6 4G 44mm (SM-R945F)
- Galaxy Watch6 Classic 4G 47mm (SM-R965F)
- Galaxy Z Flip4 5G (SM-F721B)
- Galaxy Z Flip5 5G (SM-F731B)
- Galaxy Z Fold5 5G (SM-F946B)
TP-Link
- Deco X80 5G FWA CPE
Vodafone
- Pocket WiFi® 4 4G (Huawei E5576-325)
- Wi-Fi Hub 2.0 (Netcomm NL1902)
- Wi-Fi Hub 3.0 (Netcomm NL20)