If you have an Extreme or older Easy Broadband plan, simply change plan to Easy Broadband.
There's no once-off charge or change to your contract term for this plan change.
First, check if Easy Broadband is available in your area by entering your address (and phone number, if known) into our online Coverage Checker.
Our Coverage Checker will show whether your local exchange has the equipment needed to deliver Easy Broadband. However, it cannot analyse the copper access network between your premises and the local exchange. That can only be done when we receive your order. Specifically, Easy Broadband can only be delivered:
We'll check all this as part of provisioning your service. If at any point we find you can't get Easy Broadband at your premises, you can cancel the order with no penalty - no success, no fee!
Once you know Easy Broadband is available, read on to learn how to get connected. If you have any questions, please contact our Sales team.
If you don't already have ADSL on your phone line, then simply sign up online for a new Easy Broadband service:
If you have an active ADSL service with another provider, you can transfer it to Internode. Simply sign up online - our fast transfer process can transfer your service with as little as two hours downtime.
If your ADSL is already with Internode, but not connected to our own infrastructure, you can request a Single Service Migration (SSM). This will transfer your existing ADSL service - if a DSLAM port is available in your area.
You can check which infrastructure you're connected to with our ADSL Status Query tool.
Note: In certain situations, Single Service Migrations may not be available. For example, we cannot transfer services that are provided on a Telstra pair gain system such as a RIM.
Important Disclaimers and Information
If you disconnect an existing broadband service from another service provider, they may charge you contract break fees and/or service disconnection fees in accordance with their contract with you.
Internode is not responsible for, and has no control over, those fees. Please check your existing contractual conditions carefully before changing providers.