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Home - Residential - Broadband - NBN - Phone Services - Fibre Phone NBN - Call Rates

Fibre Phone on NBN FTTP

Fibre Phone call rates can start saving you money on your phone bill. Call charges may change over time. Check this page from time to time to confirm current call prices.

Please note: Information on this page applies to existing Internode customers that are migrating or relocating to NBN Fibre plans, or to existing Internode customers already on NBN Fibre plans prior to 06/09/2019.

For new customers to Internode on Residential NBN Fibre plans from 06/09/2019, please refer to the NBN Phone Service information on the NBN Fibre plans page.

Charges may vary over time. We recommend that you check this page regularly to confirm the current prices.

  • Voice Call Charges
  • Special Services
  • Call Forwarding
  • Calls not handled by Fibre Phone

Fibre Phone Call Rates

DestinationFlagfallRate per Minute

Timed charges for calls to Australian Mobiles and International calls are assessed on a per second basis, with a minimum assessed duration of one minute per call.

Call charges may change over time. We recommend you check this page from time to time to confirm the current call prices.

Calls to another Internode Fibre Phone
or NodePhone VoIP service
no flagfall untimed
Local Calls
(02, 03, 07, or 08 in your local call area)
$0.18 untimed
Standard National Calls
(02, 03, 07, or 08)
$0.18 untimed
Calls to Australian Mobiles
(04)
no flagfall $0.29
per minute
Calls to Australian Special Numbers
(13 and 1300)
$0.275 untimed
Calls to International and Satellite Services
(Fixed-line or mobile numbers outside of Australia)
$0.15 view rates

Call Rate Details

  • Fibre Phone Calls:
    This rate applies when you use your Fibre Phone service to call another Internode Fibre Phone or NodePhone VoIP number - there is no charge for these calls!
  • Standard National Calls:
    The 'Standard National' rate applies to calls made to any standard fixed line telephone services in Australia (starting with a prefix of 02, 03, 07, or 08).
  • Calls to Australian Mobiles:
    The 'Australian Mobile' rate applies to calls made to any standard mobile phone in Australia (starting with a prefix of 04).
  • International Calls:
    The 'International' rates apply to calls outside of Australia, and vary depending on the country/destination you are calling.
    • You'll find most popular destinations - including all standard fixed line telephones in New Zealand, United Kingdom, USA, Canada, China (including mobiles), Hong Kong (including mobiles), Malaysia, Singapore (including mobiles), Taiwan, Thailand (including mobiles), Ireland, Greece, and Italy - are just 5 cents per minute (plus a 15 cent flagfall).
    • It's also only 5 cents per minute (plus a 15 cent flagfall) to standard fixed line telephone services in Belgium, Denmark, Germany, France, Hungary, Moscow, Israel, The Netherlands, Norway, Poland, Portugal, Spain, Sweden, and Switzerland.
    • Check the current call rate of an international destination.

 

Special Services

Destination and PrefixFlagfallRate per Minute

Can't find the destination you're looking for above, or aren't sure which rate applies to the number you are calling? Simply enter the phone number you wish to call, exactly (including full area code) as you'd dial it, into the call cost calculator.

Universal International Freephone
(0011 800)
no flagfall untimed
National Toll Free
(1800)
no flagfall untimed
National Local Rate
(13 and 1300)
$0.275 untimed
National Directory Assistance
(1223)
$0.55 untimed
Operator Services (other carriers) where available
(125)
$0.25 untimed
Dial Before You Dig
(1100)
$0.25 untimed
Time
(1194)
no flagfall untimed
Weather
(1196)
$0.25 untimed
Number Identification
(12722123)
no flagfall untimed
Telstra One Number
(0500)
no flagfall $0.75
per minute

 

Call Forwarding

You will be charged the applicable call rate for the call forwarded from your Fibre Phone service, as per the following table:

TypeFlagfallRate per Minute
Calls Forwarded to Australian Mobiles
(04)
no flagfall $0.29
per minute
Calls Forwarded to Australian Fixed Lines
(02, 03, 07, and 08)
$0.18 untimed
Calls Forwarded to International
and Satellite Services
$0.15 view rates

 

Calls not handled by Fibre Phone

Fibre Phone does not support calls to premium rate services, these include:

  • Australian (19/1900 prefix) Premium services
  • 12455 (directory assistance with call connect)
  • 12550 (reverse charge)
  • Paging network (016)
  • International Premium services
  • 1234 (assisted directory search)
  • 12454 (wake up)
  • Low speed data services (019)
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