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Internode NBN Fixed Wireless Plans

With Internode NBN, you’ll get our outstanding customer service while enjoying the great performance that our NBN plans deliver. Check out our plans below and see why we are
Australia's best broadband provider.

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Switching your NBN Plan to Internode is as easy as...

1

Choose a Plan

Choose
your NBN plan

2

Express Delivery

We'll express deliver your modem

3

Get online

Plug it in and
get online

Are you an existing customer?

Length of your plan

Do you need a modem?

($15 modem delivery fee applies)

(By selecting to bring your own modem, you will receive a data-only NBN™ service. The NBN™ Phone service will not be included; and you will not be able to make or receive calls. To use your NBN™ service your modem must be NBN-ready and allow you to change the VLAN settings. For more info, see our compatibility requirements)

Do you need a modem?

Great news! You can use your existing Fritz modem for a data-only NBN service.
If you need an NBN phone service, we can send you a compatible WiFi modem.

($15 modem delivery fee applies)

Great news! Your existing Internode modem is already NBN ready.

Select your no lock-in contract plan

Learn more about NBN™ speeds.

* All NBN Wireless plans have a Basic Typical Evening Speed, measured between 7pm-11pm. Actual speeds for select plans to be confirmed when active, and may vary due to many factors.
* Typical Evening Speed indicates download speed and is measured between 7pm-11pm. FTTN, FTTC & FTTB speeds to be confirmed when active.
** Additional $59.99 setup fee applies for optional Fetch Entertainment Bundle. Subscriptions required for Netflix and Stan. ^ 30 included movies are pre-selected each month.
View: Critical Information Summary | Key Facts Sheet | An additional once off $300 NBN™ New Development charge applies if your premises is identified by NBN™ as being within the site boundary of a new development. Six (6) month promo discount and included Fetch Entertainment offer available to new Internode NBN customers only. ** Additional $59.99 setup fee applies for optional Fetch Entertainment Bundle. Subscriptions required for Netflix and Stan. ^ 30 included movies are preselected each month.

Get more from your NBN™ plan with these packs

Pay As You Go Calls

Only pay for the calls you make - the ideal option for occasional phone users.

+$0/mth

Local, National & Mobile Call Pack

Includes all your calls to standard Australian landlines* and mobiles

Local and National Call Pack
+$10/mth

International Call Pack

Includes all calls to landlines in our top 20 International destinations.

+$10/mth
Call packs are only available when Internode-supplied modem is taken.
* Excludes calls to 13/1300 numbers and other special services.

Standard Features

Includes a Dynamic IPv4 address and a Dynamic /56 IPv6 prefix for your LAN. Suitable for everyday Internet access.

+$0/mth

Static IP Pack

Includes a Static IPv4 address and a Static /56 IPv6 prefix for your LAN.

+$10/mth

Add Fetch


$59.99 setup fee applies

Fetch Mini

Get started with our Fetch Mini set top box.

Easy watch apps

Accessing your favourite streaming services is easy on Fetch.

Movie Box

Get access to 30 preselected movies each month.

Fetch requires min speed of 3Mbps. Subscriptions required for Netflix and Stan.

Nickelodeon
Nick Jr
Cartoon Network
ZooMoo
Boomerang
CBeebies
BabyTV
E! Entertainment
ESPN
ESPN 2
Comedy Central
MTV Music Television
MTV Music
MTV Dance
Spike
eGG Network
Edge
Fashion TV
TLC
Universal Channel
BBC UKTV
BBC First
MTV Classic
Stingray CMusic
Oxygen
Discovery Turbo
Discovery iD
BBC Brit
MSNBC
Discovery Channel
National Geographic Channel
Nat Geo Wild
HGTV
BBC Earth
Food Network
Travel Channel
BBC World News
CNN
CNBC
Al Jazeera English
France 24
euronews
NDTV 24X7
Channel NewsAsia
CGTN
Bloomberg Television
Animal Planet
Ultimate - Get all channels

BeIN Sports

beIN Sports 1
beIN Sports 2
beIN Sports 3

Sports fans, your world just got bigger! Enjoy premium football coverage including the Serie A, LaLiga, Bundesliga, League 1 and more; plus the best of the WTA Tour, Davis Cup and Fed Tour as well as international test rugby LIVE across beIN SPORTS 1, 2 & 3.

Taj Mahal

&tv
Bindass
ET Now
News18
Rishtey
Sony MAX
Times Now
UTV Movies
Zee TV
Colors
Star Plus
SET
SAB
PTC Punjabi
Zee Cinema
Star Gold
MTV India
NDTV 24X7
NDTV India
NDTV Good Times
Hum TV
Star-Bharat
Zoom

Pinoy

VivaTV
GMA News TV International
Aksyon TV
Kapatid TV5
GMA Life TV
GMA Pinoy TV
Audio – DZBB
Audio – DWLS

TVB Cantonese & Korean

TVB Jade
TVB News
TVB Entertainment News
KBS World

Chinese

CGTN
CCTV-4
CCTV Entertainment
Beijing TV
Great Wall Elite
KBS World
Celestial Classical Movies
China Movie Channel
Fujian Straits TV
Hunan TV World
Phoenix Europe
Phoenix InfoNews
Shanghai Dragon TV
Zhejiang TV

Italian

RAI Italia
RAI News 24
RAI World Premium
Mediaset Italia

Upgrade from Fetch Mini to Fetch Mighty

For an additional $340:

  • Record up to 585 hours of SD TV
  • Record up to 6 shows at once
  • Series Tag to record every episode
  • Set recordings remotely via the Fetch mobile app
Fetch Mighty

Upgrade to Multiroom $10/mth + $59.99 upfront setup fee

Set top box #2

Each additional set top box needs about 3Mbps of bandwidth for the best viewing experiences.

Fetch Mini
+ $59.99 upfront setup fee
Set top box #3

Each additional set top box needs about 3Mbps of bandwidth for the best viewing experiences.

Fetch Mini
+ $59.99 upfront setup fee
per
month

for the first 6 months, usually {* summary.getPlanMonthChargeWithPack() | currency *} per month

Min Charge is

($ / month) x ) + Included WiFi Modem ( payable ) + WiFi Modem () + ( payable ) + NBN™ Connection Device ($0.00 payable ) + Home Phone ($29.95 / month) + International Call Pack ($10.00 / month) + Local, National Call Pack ($10.00 / month) + Local, National & Mobile Call Pack ({* 10 | currency *} / month) + Static IP Pack ($10.00 / month) + Business Pack ($30.00 / month) + Fetch TV (including set top box) $5 off Fetch for 24 months ($0 x 24 months) ($5.00 / month x ) + Fetch Mini Set Up Fees ($59.99 payable ) + Ultimate Pack ($20.00 / month) + ( / month) + beIN SPORTS 1 (${* summary.getBeinSports().recurringCost *} / month) + ($ / month) + Fetch Mighty Set Up Fees ($ payable ) + Fetch TV Multiroom ($10.00 / month x 2) + $15.00 freight charge + $15.00 freight charge (NBN Connection Box) on a month contract. on a no lock-in contract. Modem not included. Please note a telephone connection fee may apply. International rates vary by destination. All of our international rates can be found below.
Call us now
13 66 33
Critical Information Summaries:
NBN {* getCisTech() *}   NBN Phone
NBN Key Facts Sheet

{* summary.getMonthCharge() | currency *}/mth for the first {* getContractValue() *} months, usually {* summary.getPlanMonthChargeWithPack() | currency *}/mth

Min Cost: {* summary.getMinCharge() | currency *}
View Summary

All Internode NBN plans come with

Phone line service
Available if Internode-supplied modem is used

ipv6

Dual-Stack IPv6 and IPv4
Networking that's ready for the future. Find out more

20 Email Accounts
with spam and virus filtering.

Expert Support
Award winning support available 7 days a week

No Excess Data Usage Charges
We simply shape you if you go over your monthly quota.

Bring your Fetch service with you?

We can bring your existing Fetch services over to your new broadband service at no extra cost (you can keep using the same Fetch box, too).

For reference, all current Fetch pricing is listed below. Only your existing subscription(s) will be transferred.

Fetch service Monthly pricing
Fetch Standard Access $5.00
Variety Pack $6.00
Vibe Pack $6.00
Kids Pack $6.00
Knowledge Pack $6.00
Ultimate Pack $20.00
Sports Packages $19.99
Fetch service Monthly pricing
Taj Mahal Packages $15.00
Pinoy Packages $14.95
TVB Cantonese & Korean Package $15.00
Chinese Pack $9.95
Italian Package $15.00
Fetch service Monthly pricing
Multiroom (per terminal) $10.00
Yes, bring my Fetch
Yes, bring my Fetch with the new pricing

No thanks, I'd like to cancel my Fetch service

Please give us a call to complete your Internode order

Here’s some key information about getting Internode NBN.

The National Broadband Network (NBN) refers to the fixed line, fixed wireless and satellite infrastructure being rolled out by NBN Co to replace the existing broadband infrastructure with a faster and more reliable broadband service.

NBN Wireless

Fibre optic cable will lead all the way to your premises, terminating at your NBN Utility Box on an outside wall.

NBN Fibre
How do I get connected to the NBN?

Internode provides services in all NBN areas (except Satellite). To see if we can connect you, check your address to see if the NBN is available at your premises.

If the NBN is coming soon, you can register your interest online and we'll contact you when it's time to place an order.

All you'll need to do is pick out an NBN plan and sign up online, or give one of our friendly NBN experts a call on 13 66 33. If it turns out you need a technician to visit and install some NBN equipment, don't worry - we'll help organise this for you.

Can I keep my existing telephone number to use on the NBN?

In most cases, we can bring your existing telephone number over to the NBN network. Just call our friendly Sales Team on 13 66 33 to discuss the matter further.

Alternatively, you can specify that you'd like to keep your telephone number when you sign up online. We'll keep you updated on the progress of your number transfer.

I have existing broadband/phone services. How can I upgrade to NBN?

Typically your address can be upgraded to NBN broadband with little to no downtime. More often than not, you can continue to use your existing services until your new NBN equipment has been installed and your service has been activated. In the meantime, you should check to make sure that your current modem will be compatible with your new NBN broadband service.

Upgrading is simple, just sign up online or call our expert Sales Team on 13 66 33 to get started.

Remember: Moving to NBN broadband will not necessarily cancel your existing broadband and phone services. Once you've upgraded, please contact your existing provider to ensure your old services are cancelled, otherwise you may continue to be billed for them.

I'm renting, what do I have to do to get connected to NBN?

Prior to any installation work taking place at the premises, you'll need to secure permission from your property manager or landlord. If they have any questions, just point them to this FAQ.

I already have NBN. How do I switch my NBN provider to Internode?

If you already have an active NBN service connected at your address, we’ll typically connect your NBN service on a spare data port on your NBN Connection Box.

Once you’re up and running with Internode NBN, simply cancel any unneeded services with your former service provider(s).

If you do not own the active NBN service connected at your address (i.e. you've just moved in and the previous tenant has left their services connected) then please see our Connect Outstanding FAQ instead.

How long does it take to get connected to NBN?

Typically, NBN connections are completed within 2-20 business days - this varies depending on whether or not you've already had your NBN equipment installed as well as NBN technician availability.

Activations may occur sooner if NBN has previously been connected at your address.

What happens when NBN is installed?

If an NBN technician is required to visit your premises to install any required equipment or complete your NBN connection, we'll be in touch to book a suitable appointment with you. An installation is typically not required if NBN has been previously connected at your address.

With NBN Wireless you’ll require an NBN Wireless antenna installed outside your premises (typically on your roof) and an NBN Connection Box installed inside your premises.

NBN 12 Uses NBN12*

Just right for the basics, like web browsing and email access.

NBN 25 Uses NBN25*

For light online entertainment needs, this plan provides some extra speed.

Factors that may affect your NBN connection speed
NBN Infrastructure
This applies to Fixed Wireless connections during severe weather conditions, or when the antenna is physically obstructed.
Quality and capability of hardware
This can include modems, WiFi routers and Ethernet or phone cables.
WiFi signal interference
You can learn how to improve your home or office’s WiFi signal here.
Number of connected devices
When too many devices share the same bandwidth, data flow is limited
Network Congestion
For example, when speeds slow during peak traffic in the evenings.
Which content is being accessed
There may be insufficient server capacity or other issues affecting a specific website or online game.

* All NBN Wireless plans have a Basic Typical Evening Speed, measured between 7pm and 11pm. NBN12 & NBN25 indicate the underlying speed tier that your NBN plan is on and represents the maximum possible speed that is available outside the busy period of 7pm-11pm.

To ensure you're using Internode NBN Broadband services to their full potential, you need to use the most effective hardware to connect to the Internet.

Hardware Requirements

You will need an Ethernet capable modem/router with 802.1q VLAN capability, or the optional modem/router supplied by us, to use your NBN broadband service. You will require the modem/router supplied by us and a standard phone handset (approved for use in Australia) to use the included NBN Phone service.

Will my current modem/router work with NBN broadband?

To connect to the NBN, your current modem/router will need to support connection to the Internet via Ethernet, with 802.1q VLAN capability. We suggest that you check with its manufacturer to see if it is capable of supporting NBN broadband services.

Please note: Unless you are an existing customer and we detect a compatible modem for you to bring, you will need to purchase an Internode modem/router to be supplied an NBN Phone service.

If you’re unsure and need to purchase a modem/router, ours are offered at a great price. If you're getting a modem/router supplied by us, it will be fully compatible with the type of NBN service you're receiving.

Do I need equipment installed by NBN?

If necessary, an NBN technician will complete a standard installation of the required NBN equipment at no cost to you. Please note that fees may be incurred for non-standard installations as determined by NBN Co. The technician will be able to advise these fees if this is the case.

Check out Transferring to the NBN for more details about the different types of equipment used with the different types of NBN services.

Customer Premises Cabling

We will deliver your service to the Network Boundary Point. On NBN Wireless services, the Network Boundary Point are the data ports on the NBN Connection Box.

Cabling beyond the Network Boundary Point is your responsibility. You may incur charges for any installation, repair, or any other work required in relation to any such cabling.

Will my medical alarm, security alarm, EFTPOS machine or fax machine work on the NBN network?

Many types of devices that are normally connected to phone lines (such as medical alarms, back to base alarms, EFTPOS machines, fax machines and more) can work over the NBN network, however please contact the service provider or device manufacturer to make sure - you may need to order a specific type of phone service on the NBN network in order for these services to continue working.

Please note:

  • Internode does not offer a Priority Assistance service. If you have Priority Assistance or believe you may be eligible, please consider this before lodging your application. Telstra is a provider who can offer Priority Assistance.
  • We recommend you register any medical alarm services on the NBN Medical Alarm Register, which can be found on the NBN Co website.

 

Most residential customers find that our NBN plans provide all the features they need for home broadband, including:

Fixed Monthly Charge - No excess usage charges

Usage beyond your monthly quota is shaped to 256/256 kbps.

Anytime Quota

Use the Internet whenever you like - there's no 'peak' and 'off-peak' hours.

Email Accounts

Up to 20 email accounts with spam and virus filtering.

Technical Support

Our Support Team is available 7 days a week.

Dynamic IPv4 Address and /56 IPv6 Prefix

These are dynamic IP services, suitable for home broadband access. A static IP address is available with the Static IP Pack.

Security Protection

Our Port Blocking helps protect your home network and prevent spam and viruses.

Quota on Demand

Need a data top-up? Simply add a Data Pack online.

Contracts

All NBN Wireless services are supplied on no lock-in contract.

What is the New Development Fee?

Effective 1 April 2016, the $300 New Development Fee (NDF) is charged for all NBN broadband connections in the following circumstances:

  • The first connection at a premises in a newly developed area i.e. a suburb with no pre-existing telecommunications infrastructure.
  • The first connection(s) at a premises in an establish area in the rare instance that a developer has increased the number of dwellings on the same plot of land e.g. demolished a single house and built a block of units.

Once the NDF has been charged at an address, it will not be charged again for subsequent connections, provided the number of dwellings at that address has not increased.

>At Internode, we pass on the full $300 NDF charge as billed by our wholesaler, NBN Co, to new customers. These charges are clearly visible when applying for a service – they are also included in any Critical Information Summary for NBN broadband plans sold after 1 April 2016.

Can I change my NBN plan after I've signed up?

Your broadband requirements may change over time, so you're not locked in to a particular broadband speed or monthly quota.

  • You can request plan changes at any time via our My Internode, whether you are within a contract term or not. Your plan change will take effect at the start of your next billing period.
  • Remember you can use Data Packs if you need an instant quota upgrade.
  • See our Typical Usage guide for help estimating your monthly Internet usage requirements.
Other Fees
NBN New Development Fee: $300

To confirm if this fee applies for your new premises, contact Internode Sales on 13 66 33. For more information, see our FAQ.

NBN Subsequent Install Fee: $297

Where you have an existing copper phone service at your premises but elect to have your NBN service installed on a separate copper pair instead of converting an existing service, we may charge you a fee of $297 for installation. You may be charged additionally for any extra materials or labour required to complete the installation.

Incorrect Callout Fee: $297

Where we attend your premises to repair a fault reported by you, but we determine that there is no fault or the fault is caused by your equipment, we may charge you a fee of $297 for attendance. You may be charged additionally for any extra materials used to repair Your equipment or labour beyond 2 hours.

Other NBN fees and charges

We may be charged for the below activities. Where we incur these charges, we may bill those charges to you. However, we will notify you of these charges before doing the work or when you make your appointment. We will only proceed with the activity if you agree to pay these charges.

  • non-standard installations (as determined by NBN Co);
  • subsequent installations;
  • additional installations;
  • changes to installations;
  • cancelled appointments
  • missed appointments (where you are not in attendance at the Premises at the agreed appointment time);
  • repair, modification or removal of equipment;
  • invalid faults (where you report a fault with your Service, and the issue is not with NBN Equipment);
  • central splitter installations (where requested by you or required to resolve performance issues with your Service); and
  • restored orders (where you ask for an order that has been put on hold to be reinstated).
Other Limitations

We have highlighted below some of the important limitations of the Internode NBN Broadband service:

No resale of bandwidth

Internode Broadband services provide access for personal and immediate family or business use only.

Single location only

Internode Broadband services are designed to allow one concurrent router login on one specific physical connection (you can of course have multiple users sharing this connection). Logging in at a different physical location to the location associated with the connection may fail to work.

Dynamic IP address

A dynamic IP address is supplied by default. If yodu need a static IP address, you may add this for an additional cost. IPv6 addressing is also available if supported by your equipment.

Uploads & Downloads

The monthly quota allocation on Internode NBN Broadband services is counted as the sum of both uploads and downloads.

Definitions (in accordance with Australian ISP conventions):

  • 1 MB or 1 Mbyte is 1 Megabyte = 1,000,000 bytes.
  • 1 GB or 1 Gbyte is 1 Gigabyte = 1,000 Megabytes
  • 1 TB or 1 Tbyte is 1 Terabyte = 1,000 Gigabytes.

 

Invoices and usage warnings are sent to your Internode email address. When your service is activated, you'll receive an email notification with the details of your Internode email address.

As per the Internode Customer Relationship Agreement, payment for all recurring charges is required monthly in advance.

Your first invoice will include your up-front setup fees, hardware purchase and delivery, and the equivalent of one month’s subscription fee. This invoice will be debited from your nominated credit card or bank account immediately upon submitting your application unless you are pre-ordering a service. If you are pre-ordering a service, your first invoice will be debited when that service is available at your address and we can submit your order. Each monthly billing period, when your monthly usage and spend limits reset, will begin on your anniversary date

  • Your anniversary date will be set on the day your service is activated. If your anniversary date initially falls on the 29th, 30th or 31st of the month, it will be moved to the 1st of the month.
  • Subsequent invoices will be issued 8 days after your anniversary date and will be due 14 days after they are issued.

All Internode services are bound by our Customer Relationship Agreement. This page offers a quick summary of the terms, fees and guarantees that come with your service. If you have any questions, please feel free to contact us on 13 66 33.

When you sign up for a service you agree to the Internode Customer Relationship Agreement and Internode NBN Wireless Service Description. These are Internode's standard terms and conditions for all Internode NBN Wireless Broadband services.

If your NBN service is supplied with an NBN Phone service, you also agree to the Internode NBN Phone Service Description.

Connecting to the NBN
  • Please do not disconnect your existing services until your NBN service is working.
  • Existing ancillary services and devices that rely on your copper-line telecommunications service will no longer work unless you move them to the NBN (such as medical alarms, back-to-base alarms, personal response systems, fax machines and EFTPOS). Please check with your device/service manufacturer or provider to see if the device is NBN compatible.
    • We recommend you register any medical alarm services on the NBN Medical Alarm Register, which can be found on the NBN Co website.
  • We are responsible for your service up to the Network Boundary Point. For Wireless this is a Network Termination Device supplied by NBN Co.
  • Customer equipment (such as new or existing cabling and telecommunications outlets) beyond the network boundary point may not work when you connect to NBN. You may require a registered cabler to connect these to your NBN service. You will be responsible for the cost of any such cabling work.
  • Your NBN service does not include a battery backup. This means your household will be unable to access any internet and telephony services provided by NBN during a power outage. This includes making calls to emergency service numbers like 000. Please ensure you have alternate ways of making calls, such as mobile phone.
  • If you transfer your existing NBN service, you understand that you are responsible to your current broadband provider for any charges incurred until this transfer is complete.
  • The activation of your selected services does not necessarily cancel any existing phone or broadband services. It is your responsibility to contact your existing service providers to ensure that unwanted services are cancelled, otherwise you may continue to be billed for them.
Telephony Services
  • NBN Phone is a phone service that is offered with your NBN plan. To use it, you will require a standard phone handset (approved for use in Australia) and the Supplied Broadband Equipment.
  • Calls to 000 emergency services may not be possible in the event of a power outage.
  • We do not offer priority assistance, nor support for medi-alert services and monitored alarm systems. Priority assistance is offered by Telstra for people who may be reliant on a telephone service because of a serious medical condition. If you have a medi-alert or priority assistance service or believe that you are eligible, please consider this before proceeding with your order.
  • Calls to 19/1900 numbers are not available.
  • This service is provided on the basis that you waive your Customer Service Guarantee (CSG)  in relation to the NBN Phone. You do not have to agree to the waiver, but if you do not agree, we have the right to decline to supply the service.
  • For calls on NBN Phone:
    • Timed international calls are charged per second.
    • Calls to Australian mobile numbers are charged per 30 second block.
    • Included calls are subject to our Acceptable Use Policy.
  • NBN Phone must be paired with an active Internode NBN broadband service. If your NBN broadband plan is cancelled, your NBN Phone service will also be cancelled.
  • Transferring an existing phone number to NBN Phone will disconnect the existing phone service. After a successful transfer, please contact your existing provider to ensure that your phone service and any add-on services are cancelled.
  • Our NBN Phone services will not work on third party modems. In these instances we will not provide you an NBN Phone service if you have not purchased an Internode modem with your NBN service.
Hardware

To connect to the NBN, your current modem/router will need to support connection to the Internet via Ethernet, with 802.1q VLAN capability. We suggest that you check with its manufacturer to see if it is capable of supporting NBN broadband services.

Please note: Unless you are an existing customer and we detect a compatible modem for you to bring, you will need to purchase an Internode modem/router to be supplied an NBN Phone service.

All about your quota
  • Both uploads and downloads count towards your monthly quota.
  • If you exceed your monthly NBN quota you will not be charged excess fees. Instead your NBN plan will be shaped to 256/256kbps for downloads and uploads. Unlimited plans do not have a quota limit. 

 

Fair contract guarantee

NBN Wireless services are provided on no lock-in contract. Our fair contract guarantee lets you change between plans at any time.

There are some unique terms and conditions associated with NBN Wireless services.

  • You must obtain the consent of the property owner to have the NBN Wireless installation performed. If you are not the property owner, you will need to obtain the property owner's written consent (dated and signed), and be able to provide that to Internode upon request.
  • The NBN Wireless installation will be performed during business hours, and you will need to be home to provide access for the installation technicians.
  • The cabling that is required in your premises beyond the optical NBNCO Network Termination Device (NTD) is your cost and responsibility, as is the provision of a suitable 240V AC power outlet.

 

There is no setup fee with Internode NBN Wireless.

Any cabling that is required in your premises beyond the network boundary point is your cost and responsibility. Additional charges may apply for some NBN service installations, see Other Fees for details. NBN Development Fee may apply.

Our NBN Phone service is included with new NBN Wireless plans. It works just like a normal phone, using your internet connection to make and receive calls. Simply connect your phone handset into the Phone port on the supplied broadband modem.

Unless you are an existing customer and we detect a compatible modem for you to bring, you will need to purchase an Internode modem/router to be supplied an NBN Phone service.

NBN Phone Features
  • Call Forwarding
    Automatically forward calls when you're busy, you can't answer, or you're away.
  • Call Barring
    Prevent outgoing calls to certain call types from your phone and avoid surprises on your bill.
  • Caller ID
    See the phone number of incoming calls (if they haven't blocked their Caller ID).
  • Three Way Call
    Great when you need to make plans. Three Way Call lets you speak to two people at once.
BYO Phone Number

Bring your existing phone number to NBN Phone and avoid the hassle of changing your home phone number.

Or if you'd prefer not to transfer an existing number, you'll receive a new local number for your NBN Phone service.

Destination Flagfall Rate per Minute

Timed charges for calls to Australian Mobiles and International calls are assessed on a per second basis, with a minimum assessed duration of one minute per call.

Call charges may change over time. We recommend you check this page from time to time to confirm the current call prices.

Local Calls
(02, 03, 07, or 08 in your local call area)
$0.18 untimed
Standard National Calls
(02, 03, 07, or 08)
$0.18 untimed
Calls to Australian Mobiles
(04)
no flagfall $0.29
per minute
Calls to Australian Special Numbers
(13 and 1300)
$0.275 untimed
Calls to International and Satellite Services
(Fixed-line or mobile numbers outside of Australia)
$0.15 view rates
Special Services
Destination and Prefix Flagfall Rate per Minute

Can't find the destination you're looking for above, or aren't sure which rate applies to the number you are calling? Simply enter the phone number you wish to call, exactly (including full area code) as you'd dial it, into the call cost calculator.

Universal International Freephone
(0011 800)
no flagfall untimed
National Toll Free
(1800)
no flagfall untimed
National Local Rate
(13 and 1300)
$0.275 untimed
National Directory Assistance
(1223)
$0.55 untimed
Operator Services (other carriers) where available
(125)
$0.25 untimed
Dial Before You Dig
(1100)
$0.25 untimed
Time
(1194)
no flagfall untimed
Weather
(1196)
$0.25 untimed
Number Identification
(12722123)
no flagfall untimed
Telstra One Number
(0500)
no flagfall $0.75
per minute
Call Forwarding

For detailed explanations of the Call Forwarding features, please see the Feature Access Codes and Test Numbers page.

You will be charged the applicable call rate for the call forwarded from your NBN Phone service, as per the following table:

Type Flagfall Rate per Minute
Calls Forwarded to Australian Mobiles
(04)
no flagfall $0.29
per minute
Calls Forwarded to Australian Fixed Lines
(02, 03, 07, and 08)
$0.18 untimed
Calls Forwarded to International
and Satellite Services
$0.15 view rates
Calls not handled by NBN Phone

NBN Phone does not support calls to premium rate services, these include:

  • Australian (19/1900 prefix) Premium services
  • 12455 (directory assistance with call connect)
  • 12550 (reverse charge)
  • Paging network (016)
  • International Premium services
  • 1234 (assisted directory search)
  • 12454 (wake up)
  • Low speed data services (019)

NBN Phone's International call rates start from just 5 cents per minute to popular destinations. Call charges may vary over time. Check this page from time to time to confirm current call prices.

To make an International call, dial 0011 followed by the country code, followed by the phone number in the country.

  • Calls rates are per minute, and are charged to the second, with a minimum assessed duration of one minute.
  • These rates are subject to Internode's Customer Relationship Agreement and are subject to change over time.
Top 20 Popular International Destinations

Add an International Call Pack to get all your calls to landlines for these countries included for only $10 per month.

Destination Rate per Minute
Canada
$ 0.05
China
$ 0.05
France
$ 0.07
Germany
$ 0.07
Hong Kong
$ 0.05
Indonesia
$ 0.19
Ireland
$ 0.05
Italy
$ 0.07
Japan
$ 0.05
Korea, Republic of
$ 0.05
Malaysia
$ 0.05
Netherlands
$ 0.08
New Zealand
$ 0.05
Singapore
$ 0.05
South Africa
$ 0.14
Sweden
$ 0.07
Switzerland
$ 0.07
Taiwan
$ 0.05
United Kingdom
$ 0.05
United States
$ 0.05
Full List - All International Destinations
Destination Rate per Minute
Afghanistan
$ 0.69
Afghanistan Mobile
$ 0.80
Albania
$ 0.29
Albania Mobile
$ 0.58
Algeria
$ 0.29
Algeria Mobile
$ 0.29
American Samoa
$ 0.69
American Samoa Mobile
$ 0.75
Andorra
$ 0.20
Andorra Mobile
$ 0.39
Angola
$ 0.39
Angola Mobile
$ 0.39
Anguilla
$ 0.39
Antarctica
$ 1.49
Antigua and Barbuda
$ 0.39
Argentina
$ 0.07
Argentina City
$ 0.07
Argentina Mobile
$ 0.29
Armenia
$ 0.29
Armenia Mobile
$ 0.49
Aruba
$ 0.29
Aruba Mobile
$ 0.29
Ascension
$ 0.79
Austria
$ 0.07
Austria City
$ 0.07
Austria Mobile
$ 0.49
Azerbaijan
$ 0.39
Azerbaijan Mobile
$ 0.49
Bahamas
$ 0.19
Bahrain
$ 0.39
Bahrain Mobile
$ 0.49
Bangladesh
$ 0.29
Bangladesh City
$ 0.29
Bangladesh Mobile
$ 0.39
Barbados
$ 0.39
Barbados Mobile
$ 0.39
Belarus
$ 0.49
Belarus Mobile
$ 0.49
Belgium
$ 0.07
Belgium City
$ 0.07
Belgium Mobile
$ 0.49
Belize
$ 0.39
Belize Mobile
$ 0.59
Benin
$ 0.29
Benin Mobile
$ 0.29
Bermuda
$ 0.19
Bhutan
$ 0.39
Bolivia
$ 0.29
Bolivia City
$ 0.29
Bolivia Mobile
$ 0.29
Bosnia and Herzegovina
$ 0.39
Bosnia and Herzegovina Mobile
$ 0.49
Botswana
$ 0.29
Botswana Mobile
$ 0.47
Brazil
$ 0.14
Brazil City
$ 0.14
Brazil Mobile
$ 0.39
Brunei Darussalam
$ 0.14
Brunei Darussalam Mobile
$ 0.14
Bulgaria
$ 0.14
Bulgaria City
$ 0.14
Bulgaria Mobile
$ 0.48
Burkina Faso
$ 0.39
Burkina Faso Mobile
$ 0.39
Burundi
$ 0.29
Burundi Mobile
$ 0.39
Cambodia
$ 0.49
Cambodia City
$ 0.49
Cambodia Mobile
$ 0.49
Cameroon
$ 0.49
Cameroon Mobile
$ 0.56
Canada
$ 0.05
Canada Mobile
$ 0.05
Cape Verde
$ 0.59
Cape Verde Mobile
$ 0.71
Cayman Islands
$ 0.29
Cayman Islands Mobile
$ 0.29
Central African Republic
$ 0.39
Central African Republic Mobile
$ 0.39
Chad
$ 0.59
Chad Mobile
$ 0.59
Chile
$ 0.07
Chile City
$ 0.07
Chile Mobile
$ 0.39
China
$ 0.05
China City
$ 0.05
China Mobile
$ 0.07
Colombia
$ 0.19
Colombia City
$ 0.19
Colombia Mobile
$ 0.20
Comoros
$ 0.69
Comoros Mobile
$ 0.69
Congo
$ 0.29
Congo Mobile
$ 0.29
Congo, Democratic Republic of the
$ 0.30
Congo, Democratic Republic of the Mobile
$ 0.37
Cook Islands
$ 0.99
Cook Islands Mobile
$ 0.99
Costa Rica
$ 0.14
Costa Rica Mobile
$ 0.22
Cote d'Ivoire
$ 0.39
Cote d'Ivoire Mobile
$ 0.49
Croatia
$ 0.14
Croatia City
$ 0.14
Croatia Mobile
$ 0.29
Cuba
$ 1.49
Cuba City
$ 1.49
Cuba Mobile
$ 1.49
Cyprus
$ 0.29
Cyprus Mobile
$ 0.29
Czech Republic
$ 0.07
Czech Republic City
$ 0.07
Czech Republic Mobile
$ 0.39
Denmark
$ 0.07
Denmark City
$ 0.07
Denmark Mobile
$ 0.39
Diego Garcia
$ 1.39
Djibouti
$ 0.69
Djibouti Mobile
$ 0.79
Dominica
$ 0.39
Dominica Mobile
$ 0.39
Dominican Republic
$ 0.29
Dominican Republic Mobile
$ 0.29
Ecuador
$ 0.29
Ecuador City
$ 0.29
Ecuador Mobile
$ 0.39
Egypt
$ 0.29
Egypt City
$ 0.29
Egypt Mobile
$ 0.39
El Salvador
$ 0.29
El Salvador Mobile
$ 0.39
Equatorial Guinea
$ 0.59
Equatorial Guinea Mobile
$ 0.59
Eritrea
$ 0.69
Eritrea City
$ 0.69
Eritrea Mobile
$ 0.69
Estonia
$ 0.49
Estonia Mobile
$ 0.69
Ethiopia
$ 0.79
Ethiopia City
$ 0.79
Ethiopia Mobile
$ 0.99
Falkland Islands (Malvinas)
$ 1.29
Faroe Islands
$ 0.29
Fiji
$ 0.59
Fiji Mobile
$ 0.59
Finland
$ 0.07
Finland City
$ 0.07
Finland Mobile
$ 0.39
France
$ 0.07
France City
$ 0.07
France Mobile
$ 0.39
French Guiana
$ 0.39
French Guiana Mobile
$ 0.39
French Polynesia
$ 0.29
Gabon
$ 0.29
Gabon Mobile
$ 0.39
Gambia
$ 0.49
Gambia Mobile
$ 0.49
Georgia
$ 0.29
Georgia Mobile
$ 0.38
Germany
$ 0.07
Germany City
$ 0.07
Germany Mobile
$ 0.49
Ghana
$ 0.29
Ghana City
$ 0.29
Ghana Mobile
$ 0.29
Gibraltar
$ 0.10
Gibraltar Mobile
$ 0.30
Global Mobile Satellite System
$ 6.99
Greece
$ 0.07
Greece City
$ 0.07
Greece Mobile
$ 0.39
Greenland
$ 0.99
Greenland Mobile
$ 0.99
Grenada
$ 0.39
Grenada Mobile
$ 0.39
Guadeloupe
$ 0.39
Guadeloupe Mobile
$ 0.39
Guantanamo Bay
$ 0.15
Guatemala
$ 0.29
Guatemala Mobile
$ 0.29
Guinea
$ 0.29
Guinea Mobile
$ 0.35
Guinea-Bissau
$ 1.49
Guyana
$ 0.59
Haiti
$ 0.39
Haiti Mobile
$ 0.49
Honduras
$ 0.69
Honduras Mobile
$ 0.69
Hong Kong
$ 0.05
Hong Kong Mobile
$ 0.07
Hungary
$ 0.08
Hungary City
$ 0.08
Hungary Mobile
$ 0.49
Iceland
$ 0.29
Iceland Mobile
$ 0.40
India
$ 0.29
India City
$ 0.29
India Mobile
$ 0.29
Indonesia
$ 0.19
Indonesia City
$ 0.19
Indonesia Mobile
$ 0.29
Inmarsat SNAC
$ 6.99
International Networks
$ 6.99
Iran
$ 0.29
Iran City
$ 0.29
Iran Mobile
$ 0.29
Iraq
$ 0.99
Iraq City
$ 0.99
Iraq Mobile
$ 0.99
Ireland
$ 0.05
Ireland City
$ 0.05
Ireland Mobile
$ 0.49
Israel
$ 0.07
Israel City
$ 0.07
Israel Mobile
$ 0.19
Italy
$ 0.07
Italy City
$ 0.07
Italy Mobile
$ 0.49
Jamaica
$ 0.29
Jamaica Mobile
$ 0.46
Japan
$ 0.05
Japan City
$ 0.05
Japan Mobile
$ 0.29
Jordan
$ 0.39
Jordan City
$ 0.39
Jordan Mobile
$ 0.49
Kazakhstan
$ 0.29
Kazakhstan Mobile
$ 0.29
Kenya
$ 0.39
Kenya City
$ 0.39
Kenya Mobile
$ 0.69
Kiribati
$ 0.89
Kiribati Mobile
$ 0.89
Korea, Democratic Peopless Republic of
$ 0.49
Korea, Republic of
$ 0.05
Korea, Republic of City
$ 0.05
Korea, Republic of Mobile
$ 0.14
Kuwait
$ 0.19
Kuwait Mobile
$ 0.19
Kyrgyzstan
$ 0.29
Kyrgyzstan Mobile
$ 0.29
Laos
$ 0.29
Laos Mobile
$ 0.29
Latvia
$ 0.29
Latvia Mobile
$ 0.49
Lebanon
$ 0.29
Lebanon City
$ 0.29
Lebanon Mobile
$ 0.49
Lesotho
$ 0.29
Liberia
$ 0.39
Liberia Mobile
$ 0.49
Libya
$ 0.29
Libya Mobile
$ 0.29
Liechtenstein
$ 0.29
Liechtenstein Mobile
$ 0.35
Lithuania
$ 0.29
Lithuania Mobile
$ 0.49
Luxembourg
$ 0.07
Luxembourg Mobile
$ 0.39
Macau
$ 0.28
Macau Mobile
$ 0.30
Macedonia
$ 0.39
Macedonia Mobile
$ 0.59
Madagascar
$ 0.49
Madagascar Mobile
$ 0.49
Malawi
$ 0.14
Malawi Mobile
$ 0.17
Malaysia
$ 0.05
Malaysia City
$ 0.05
Malaysia Mobile
$ 0.09
Maldives
$ 0.59
Maldives Mobile
$ 0.80
Mali
$ 0.49
Mali Mobile
$ 1.13
Malta
$ 0.29
Malta Mobile
$ 0.39
Mariana Islands
$ 0.19
Mariana Islands Mobile
$ 0.19
Marshall Islands
$ 0.69
Martinique
$ 0.39
Mauritania
$ 0.59
Mauritania Mobile
$ 0.59
Mauritius
$ 0.49
Mauritius Mobile
$ 0.49
Mayotte
$ 0.40
Mayotte Mobile
$ 0.40
Mexico
$ 0.29
Mexico City
$ 0.29
Mexico Mobile
$ 0.35
Micronesia
$ 0.59
Moldova
$ 0.14
Moldova Mobile
$ 0.29
Monaco
$ 0.14
Monaco Mobile
$ 0.26
Mongolia
$ 0.19
Mongolia Mobile
$ 0.19
Montenegro
$ 0.29
Montenegro Mobile
$ 0.49
Montserrat
$ 0.49
Montserrat Mobile
$ 0.49
Morocco
$ 0.48
Morocco City
$ 0.48
Morocco Mobile
$ 0.58
Mozambique
$ 0.29
Mozambique City
$ 0.29
Mozambique Mobile
$ 0.29
Myanmar
$ 0.79
Namibia
$ 0.29
Namibia Mobile
$ 0.35
Nauru
$ 1.49
Nauru Mobile
$ 1.49
Nepal
$ 0.59
Nepal City
$ 0.59
Nepal Mobile
$ 0.99
Netherlands Antilles
$ 0.39
Netherlands Antilles Mobile
$ 0.39
Netherlands
$ 0.08
Netherlands City
$ 0.08
Netherlands Mobile
$ 0.59
New Caledonia
$ 0.69
New Caledonia Mobile
$ 0.73
New Zealand
$ 0.05
New Zealand City
$ 0.05
New Zealand Mobile
$ 0.59
Nicaragua
$ 0.39
Nicaragua Mobile
$ 0.39
Niger
$ 0.39
Niger Mobile
$ 0.39
Nigeria
$ 0.19
Nigeria City
$ 0.19
Nigeria Mobile
$ 0.49
Niue Island
$ 0.89
Norfolk Island
$ 1.49
Northern Cyprus
$ 0.29
Northern Cyprus Mobile
$ 0.29
Norway
$ 0.08
Norway City
$ 0.08
Norway Mobile
$ 0.39
Oman
$ 0.39
Oman Mobile
$ 0.49
Pakistan
$ 0.49
Pakistan City
$ 0.49
Pakistan Mobile
$ 0.49
Palau
$ 0.79
Palestine
$ 0.29
Palestine Mobile
$ 0.29
Panama
$ 0.19
Panama City
$ 0.19
Panama Mobile
$ 0.50
Papua New Guinea
$ 0.99
Papua New Guinea Mobile
$ 0.99
Paraguay
$ 0.29
Paraguay City
$ 0.29
Paraguay Mobile
$ 0.39
Peru
$ 0.30
Peru City
$ 0.30
Peru Mobile
$ 0.50
Philippines
$ 0.30
Philippines City
$ 0.30
Philippines Mobile
$ 0.39
Poland
$ 0.49
Poland City
$ 0.49
Poland Mobile
$ 0.79
Portugal
$ 0.07
Portugal City
$ 0.07
Portugal Mobile
$ 0.49
Qatar
$ 0.69
Qatar Mobile
$ 0.69
Reunion
$ 0.29
Reunion Mobile
$ 0.29
Romania
$ 0.29
Romania City
$ 0.29
Romania Mobile
$ 0.49
Russia
$ 0.29
Russia City
$ 0.29
Russia Mobile
$ 0.39
Rwanda
$ 0.39
Rwanda Mobile
$ 0.47
Saint Helena
$ 1.29
Saint Kitts and Nevis
$ 0.39
Saint Lucia
$ 0.49
Saint Lucia Mobile
$ 0.49
Saint Pierre and Miquelon
$ 0.29
Saint Vincent / Bequia
$ 0.39
Saint Vincent / Bequia Mobile
$ 0.39
San Marino
$ 0.07
San Marino Mobile
$ 0.07
Sao Tome / Principe
$ 1.99
Sao Tome / Principe Mobile
$ 1.99
Saudi Arabia
$ 0.49
Saudi Arabia City
$ 0.49
Saudi Arabia Mobile
$ 0.49
Senegal
$ 0.39
Senegal City
$ 0.39
Senegal Mobile
$ 0.80
Serbia
$ 0.29
Serbia City
$ 0.29
Serbia Mobile
$ 0.49
Seychelles
$ 0.49
Seychelles Mobile
$ 0.49
Sierra Leone
$ 0.65
Sierra Leone Mobile
$ 0.65
Singapore
$ 0.05
Singapore Mobile
$ 0.05
Slovakia
$ 0.14
Slovakia Mobile
$ 0.14
Slovenia
$ 0.14
Slovenia Mobile
$ 0.49
Solomon Islands
$ 1.69
Solomon Islands Mobile
$ 1.69
Somalia
$ 1.29
Somalia City
$ 1.29
Somalia Mobile
$ 1.29
South Africa
$ 0.14
South Africa City
$ 0.14
South Africa Mobile
$ 0.35
South Sudan
$ 0.49
South Sudan Mobile
$ 0.49
Spain
$ 0.07
Spain City
$ 0.07
Spain Mobile
$ 0.49
Sri Lanka
$ 0.39
Sri Lanka City
$ 0.39
Sri Lanka Mobile
$ 0.39
Sudan
$ 0.49
Sudan Mobile
$ 0.49
Suriname
$ 0.59
Swaziland
$ 0.29
Swaziland Mobile
$ 0.29
Sweden
$ 0.07
Sweden City
$ 0.07
Sweden Mobile
$ 0.49
Switzerland
$ 0.07
Switzerland City
$ 0.07
Switzerland Mobile
$ 0.59
Syria
$ 0.39
Syria City
$ 0.39
Syria Mobile
$ 0.39
Taiwan
$ 0.05
Taiwan City
$ 0.05
Taiwan Mobile
$ 0.19
Tajikistan
$ 0.29
Tajikistan Mobile
$ 0.38
Tanzania
$ 0.49
Tanzania City
$ 0.49
Tanzania Mobile
$ 0.49
Thailand
$ 0.19
Thailand City
$ 0.19
Thailand Mobile
$ 0.19
Timor-Leste
$ 1.59
Togo
$ 0.49
Togo Mobile
$ 0.49
Tokelau
$ 1.09
Tonga
$ 0.49
Tonga Mobile
$ 0.49
Trinidad and Tobago
$ 0.29
Trinidad and Tobago Mobile
$ 0.29
Tunisia
$ 0.49
Tunisia Mobile
$ 0.79
Turkey
$ 0.29
Turkey City
$ 0.29
Turkey Mobile
$ 0.39
Turkmenistan
$ 0.39
Turkmenistan Mobile
$ 0.39
Turks and Caicos Islands
$ 0.29
Turks and Caicos Islands Mobile
$ 0.29
Tuvalu
$ 0.99
Uganda
$ 0.29
Uganda Mobile
$ 0.49
Ukraine
$ 0.29
Ukraine City
$ 0.29
Ukraine Mobile
$ 0.29
United Arab Emirates
$ 0.49
United Arab Emirates City
$ 0.49
United Arab Emirates Mobile
$ 0.49
United Kingdom
$ 0.05
United Kingdom City
$ 0.05
United Kingdom Mobile
$ 0.35
United States
$ 0.05
Uruguay
$ 0.39
Uruguay City
$ 0.39
Uruguay Mobile
$ 0.39
Uzbekistan
$ 0.29
Vanuatu
$ 1.09
Venezuela
$ 0.12
Venezuela City
$ 0.12
Venezuela Mobile
$ 0.39
Vietnam
$ 0.69
Vietnam City
$ 0.69
Vietnam Mobile
$ 0.69
Virgin Islands, British
$ 0.15
Virgin Islands, U.S.
$ 0.15
Wallis and Futuna Islands
$ 1.69
Yemen
$ 0.49
Yemen Mobile
$ 0.49
Zambia
$ 0.19
Zambia City
$ 0.19
Zambia Mobile
$ 0.19
Zimbabwe
$ 0.15
Zimbabwe Mobile
$ 0.19