Choose month-by-month, or benefit from a discounted setup charge with a 24 month contract term:
If you're new to Internode, or you're an existing Internode ADSL customer and you're moving to new premises in an NBN area, the following setup fees apply:
|Early Cancellation |
|Monthly Contract||$99||None||This option provides complete flexibility with no long-term contract commitment.|
|24 Month Contract||$0||$5 for each (including part of) month left in the contract, up to $120.||This option offers a $0 setup fee, and a 24 month commitment with an early cancellation charge.|
If you're an existing Internode ADSL customer, and you'd like to transfer to an Internode NBN service at the same premises, the following setup fees apply:
|Early Cancellation |
|No contract||$0||None||Existing Internode customers who are out of contract can switch to the NBN at the same address with no setup fee and no re-contracting required.|
|In existing contract
|$0||$5 for each (including part of) month left in the contract, up to $120.||Customers in an existing Internode ADSL contract can roll over the remainder of their contract seamlessly (without an early cancellation charge for ADSL) to the NBN at the same address.|
Please refer to the Transfer page for more information on transferring to the NBN.
Your broadband requirements may change over time, so you're not locked in to a particular broadband speed or monthly quota.
The Critical Information Summary contains plan and pricing information for NBN broadband.
The total minimum cost depends on the setup option and plan that you select, as shown in the following two tables. If you need to purchase equipment or arrange premises cabling, then your total costs may be higher.
The following table shows the total minimum cost on a monthly contract for each plan. This includes the standard setup charge ($99 for a new service connection) plus one month of NBN plan rental:
|NBN Broadband Plans||50 GB||500 GB||1,000 GB|
|Bronze (12/1 Mbps) Plans on Monthly Contract||$148.95||$168.95||$188.95|
|Silver (25/5 Mbps) Plans on Monthly Contract||$153.95||$173.95||$193.95|
|Gold (50/20 Mbps) Plans on Monthly Contract||$163.95||$183.95||$203.95|
|Platinum (100/40 Mbps) Plans on Monthly Contract||$173.95||$193.95||$213.95|
The standard setup charge is waived on the 24 month contract option.
If you cancel your service before the end of the initial 24 month term, an early cancellation charge will apply. The early cancellation charge is $5 for each (including part of) month left in the contract, up to $120.
The following table shows the total minimum cost on a 24 month contract for each plan over a 24 month period. This includes 24 months of NBN plan rental:
|NBN Broadband Plans||50 GB||500 GB||1,000 GB|
|Bronze (12/1 Mbps) Plans on 24 Month Contract||$1,198.80||$1,678.80||$2,158.80|
|Silver (25/5 Mbps) Plans on 24 Month Contract||$1,318.80||$1,798.80||$2,278.80|
|Gold (50/20 Mbps) Plans on 24 Month Contract||$1,558.80||$2,038.80||$2,518.80|
|Platinum (100/40 Mbps) Plans on 24 Month Contract||$1,798.80||$2,278.80||$2,758.80|
You will require a router that supports Ethernet or VDSL2, depending on how your NBN service is connected. We highly recommend that you have a device that supports both. If you don't already have a suitable device, check out our range of broadband routers and VoIP phone equipment.
Internode NBN customers have a choice of two special offers:
‡ The $0 TG-1 offer is only available on a 24 month contract.
We will deliver your service to the Network Boundary Point:
Cabling beyond the Network Boundary Point is your responsibility. You may incur charges for any installation, repair, or any other work required in relation to any such cabling.
All quoted pricing includes GST.
When you apply for Internode NBN Broadband, you should be aware that you are entering an agreement with Internode.
When you sign up for a service you agree to the Internode Customer Relationship Agreement and Internode NBN Fibre Service Description. These are Internode's standard terms and conditions for the Internode NBN Broadband service.
In addition if you select the Business Pack option you also agree to the Business Pack Service Description.
When connected on a service with (for example) a 100 Mbps interface speed, you should not expect that everything that you download from the Internet will be received by you at 100 Mbps!
Access speeds for Silver, Gold, and Platinum plans delivered over FTTN or FTTB may vary, and will depend on various factors, including the length and quality of the cabling from your Premises to the NBN infrastructure.
Incorrect Callout Fee: $297
Where we attend your premises to repair a fault reported by you, but we determine that there is no fault or the fault is caused by Your Equipment, we may charge you a fee of $297 for attendance. You may be charged additionally for any extra materials used to repair Your Equipment or labour beyond 2 hours.
Subsequent FTTB/FTTN Install Fee: $297
Where you have an existing copper phone service at your premises but elect to have your NBN FTTB or FTTN service installed on a separate copper pair instead of converting an existing service, we may charge you a fee of $297 for installation. You may be charged additionally for any extra materials or labour required to complete the installation.
Other NBN fees and charges
We may be charged for the below activities. Where we incur these charges, we may bill those charges to you. However, we will notify you of these charges before doing the work or when you make your appointment. We will only proceed with the activity if you agree to pay these charges.
We have highlighted below some of the important limitations of the Internode NBN Broadband service:
Invoices, Internode Bulletins, and usage warnings are sent to your Internode email address or nominated billing address. When your service is activated, you'll receive a configuration sheet with the details of your Internode email address.
If you have ordered hardware you will be required to pay for it by credit card before it is sent to you. As per the Internode Customer Relationship Agreement, payment for all recurring charges is required monthly in advance. This means that your first invoice will have the setup fee (if applicable) and the monthly plan fees for your service for the first 2 months. Billing will begin within 7 days of the service being provisioned by our carrier, or earlier if you have registered a successful login.
No charges apply until the service is confirmed as deliverable by our carrier.
Posting of paper invoices is available, but discouraged for environmental reasons. If requested, this will attract a $1.50 surcharge per invoice. Surcharges also apply to credit card payments. Full details on surcharges and payment options are available on our Accounts and Billing pages.
There are some unique terms and conditions associated with NBN Fibre to the Premises services. These do not apply to FTTN or FTTB services.
There are some unique terms and conditions associated with NBN Fibre to the Building and Fibre to the Node services. These do not apply to FTTP services.