Choose month-by-month, or benefit from a discounted setup charge with a 24 month contract term:
If you're new to Internode, or you're an existing Internode ADSL customer and you're moving to new premises in an NBN area, the following setup fees apply:
|Monthly Contract||$99||None||This option provides complete flexibility with no long-term contract commitment.|
|24 Month Contract||$0||Pro-rata from $120 in the first month of your contract, to $5 in the final month of your contract||This option offers a reduced setup fee, and a 24 month commitment with an early cancellation charge.|
If you're an existing Internode ADSL customer, and you'd like to transfer your existing Internode ADSL service to an Internode NBN service at the same premises, the following setup fees apply:
|No contract||$0||None||Existing Internode customers who are out of contract can switch to the NBN at the same address with no setup fee and no re-contracting required.|
|In existing contract
|$0||Pro-rata from $120 in the first month of your contract, to $5 in the final month of your contract||Customers in an existing Internode ADSL contract can roll over the remainder of their contract seamlessly (without penalty) to the NBN at the same address.|
Note: this change in setup fee for existing Internode customers came into effect on 15 May 2013. Customers who moved to the NBN prior to 15 May 2013 will have been subject to the same fee schedule as new customers.
Please refer to the Transfer page for more information on transferring to the NBN.
Your broadband requirements may change over time, so you're not locked in to a particular monthly quota.
The Critical Information Summary contains plan and pricing information for NBN Fibre.
The total minimum price depends on the setup option and plan that you select, as shown in the following two tables. If you need to purchase equipment or arrange premises cabling, then your total costs may be higher.
The following table shows the total minimum price on a monthly contract for each plan - that is, the standard setup charge of $99 plus one month of broadband plan rental:
|NBN Fibre Broadband Plans||30 GB||300 GB||600 GB||1,000 GB|
|Bronze (12/1 Mbps) Plans on Monthly Contract||$148.95||$168.95||$188.95||$198.95|
|Silver (25/5 Mbps) Plans on Monthly Contract||$153.95||$173.95||$193.95||$203.95|
|Gold (50/20 Mbps) Plans on Monthly Contract||$163.95||$183.95||$203.95||$213.95|
|Platinum (100/40 Mbps) Plans on Monthly Contract||$173.95||$193.95||$213.95||$223.95|
The standard setup charge is waived on the 24 month contract option.
The following table shows the total minimum price on a 24 month contract for each plan over a 24 month period - that is, 24 months of broadband plan rental:
|NBN Fibre Broadband Plans||30 GB||300 GB||600 GB||1,000 GB|
|Bronze (12/1 Mbps) Plans on 24 Month Contract||$1,198.80||$1,678.80||$2,158.80||$2,398.80|
|Silver (25/5 Mbps) Plans on 24 Month Contract||$1,318.80||$1,798.80||$2,278.80||$2,518.80|
|Gold (50/20 Mbps) Plans on 24 Month Contract||$1,558.80||$2,038.80||$2,518.80||$2,758.80|
|Platinum (100/40 Mbps) Plans on 24 Month Contract||$1,798.80||$2,278.80||$2,758.80||$2,998.80|
You will require an Ethernet router or 'home gateway' to connect to the National Broadband Network. If you don't already have a suitable device, check out our extensive range of broadband routers and VoIP phone equipment.
Internode NBN Fibre customers have a choice of two special offers:
‡ The $0 NetComm NF7 offer is only available on a 24 month contract. The Total Minimum Price for a 24 month NBN Fibre broadband contract is $1,198.80 (including $0 setup fee + 24 months of broadband rental).
We will deliver your service to the Network Boundary Point at your premises, which is defined as the physical port or 'UNI' on the NBN Network Termination Device.
Cabling from the Network Boundary Point to the location where you intend to use the service (if required) is your responsibility and you may incur charges for any installation, repair or any other work required in relation to any such cabling.
All quoted pricing includes GST.
When you apply for Internode NBN Fibre Broadband, you should be aware that you are entering an agreement with Internode.
When you sign up for a service you agree to the Internode Customer Relationship Agreement and Internode NBN Fibre Service Description. These are Internode's standard terms and conditions for the Internode NBN Fibre Broadband service.
In addition if you select the Business Pack option you also agree to the Business Pack Service Description.
When connected on a service with (for example) a 100 Mbps interface speed, you should not expect that everything that you download from the Internet will be received by you at 100 Mbps!
We have highlighted below some of the important limitations of the Internode NBN Broadband service:
Invoices, Internode Bulletins, and usage warnings are sent to your Internode email address or nominated billing address. When your service is activated, you'll receive a configuration sheet with the details of your Internode email address.
If you have ordered hardware you will be required to pay for it by credit card before it is sent to you. As per the Internode Customer Relationship Agreement, payment for all recurring charges is required monthly in advance. This means that your first invoice will have the setup fee (if applicable) and the monthly plan fees for your service for the first 2 months. Billing will begin within 7 days of the service being provisioned by our carrier, or earlier if you have registered a successful login.
No charges apply until the service is confirmed as deliverable by our carrier.
Posting of paper invoices is available, but discouraged for environmental reasons. If requested, this will attract a $1.50 surcharge per invoice. Surcharges also apply to credit card payments. Full details on surcharges and payment options are available on our Accounts and Billing pages.
The NBN represents a new generation of broadband infrastructure, and there are some unique terms and conditions associated with these services, some of which we have highlighted below:
Please refer to the NBN documentation in the left hand sidebar of this web page for useful information on the installation process, user guide and more.
In particular, Preparing for the NBN is highly recommended for all new customers.