You can change your payment method and change your invoice destination online, without contacting Internode directly. To change these, see the related items section on the left.
For information on paying via each method, click the relevant link in menu on the left.
Got a Question about Paying your Account?
Click here to view our Accounts and Billing Frequently Asked Questions.
Make a Credit Card Payment Now
- Make an immediate online payment via credit card; or
- use our 24x7 pay by phone service by calling 1300 553 233 (select option 2).
Summary of Payment Methods
| Payment Method | Surcharge Applicable | Payment Time (time taken to be received by Internode) |
Invoicing Interval |
| Mastercard, Visa, Visa Debit | $0.99 per transaction | Immediate | Monthly or Quarterly* |
| Amex, Diners Club | 2.5% of value of transaction |
Immediate | Monthly or Quarterly* |
| Direct Credit | No Surcharge | Up to 4 business days | Monthly or Quarterly* |
| Direct Debit | No Surcharge | Up to 4 business days | Monthly or Quarterly* |
| Cheque, Money Order | No Surcharge | Up to 4 business days | Monthly or Quarterly* |
| Cash, EFTPOS | No Surcharge | Immediate | Monthly or Quarterly* |
| BPay | No Surcharge | Up to 4 business days | Monthly or Quarterly* |
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* Quarterly accounts are not available to new customers - all new signups are monthly.
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If you have chosen to pay your Internode bill via credit card, you can avoid the credit card surcharge by paying the full amount due via any other payment method offered by Internode, before the credit card payment date. For more information on how to do this click here.
Suspended Accounts
Should your Internet access account be suspended due to non payment of bills, your account will be restricted so that it can only access the Internode web site.
When you pay the outstanding overdue amount, account access will be automatically restored, usually within two hours of Internode receiving your payment.
Please take note of the Payment Time that applies to each possible payment method, in the table above - if you use a payment method that is not Immediate, your account will remain suspended until the funds are received by Internode.
The fastest way to restore service to a suspended account is to:
- Make an immediate online payment via credit card; or
- use our 24x7 pay by phone service by calling 1300 553 233 (select option 2).
Cancelling Accounts
If you are a residential/home user, you can submit a cancellation request online by clicking here. Business and Corporate customers should contact Internode Accounts directly.
