Changing Name or Account Owner
If you wish to transfer your Internode account to another person or business, or if your name has changed, you will need to submit either a Change of Ownership or a Change of Name request.
A Change of Name request is required if you need to change your individual or business name, for instance:
- if you have recently married;
- if you have changed your name via Deed Poll; or
- if you have changed your business Trading Name
(but not your ABN).
A Change of Ownership request is required if the account needs to be transferred from one individual/business to another, for instance:
- transferring ownership of an account to a family member, friend, housemate, etc;
- transferring ownership due a business acquisition and subsequent change of ABN
and Trading Name; or - transferring an individual service, e.g., an email address or ADSL connection,
to another account.
Change of Name
To change your name, follow the steps below:
- Submit a request in writing stating your intention to change the individual/business name on your account via one of the following:
- Fax to: 08 8235 6977
- Post to: PO Box 284, Rundle Mall SA 5000
- Email to: accounts@internode.com.au
- Ensure your request includes three (3) points of ID - such as your Name, Client Number, or Username, to assist our staff to correctly identify your account.
- Include one (1) proof of change of name document.
Proof of Change of Name documents
| Account Type | Documents |
|---|---|
| Individual Account | Change of Name Certificate Marriage Certificate Driver's Licence Passport Medicare Card Birth Certificate |
| Business Account | Business Registration Certificate Statutory Declaration |
Change of Ownership
In order to change the owner of an account, you must complete a Change of Account Ownership form:
To change account ownership, follow the steps below:
- Complete the Change of Account Ownership form.
- Ensure both yourself and the new account holder complete and sign the form.
- Once all information has been provided, return the form via one of the following:
- Fax to: 08 8235 6977
- Post to: PO Box 284, Rundle Mall SA 5000
- Email to: accounts@internode.com.au
Please note that it may take up to 28 business days to process your request upon its receipt. Your monthly download quota will be reset to 0MBs and any data blocks purchased after the effective date are still required to be paid.
