Direct Debit allows Internode to automatically debit the funds directly from your bank account when your account is due to be paid.
You can download a PDF of the Direct Debit Request form by clicking here.
- To set your account up to be paid via this payment method, you need to download and print the request form, fill it in, sign it, and then return it to Internode via fax (to 1300 396 633) or post (to Internode, PO Box 284, Rundle Mall, SA 5000).
- Note that it takes up to 28 days to process your direct debit form, and you will need to continue to pay your Internode account via another method until the Direct Debit authority is established.
Important Information about Direct Debit
- It is your responsibility to ensure sufficient cleared funds are in the nominated debiting account when the payments are to be drawn
- If the due date for payment falls on a non-working day or public holiday, the payment will be processed on the next working day.
For returned unpaid transactions the following procedure will apply:
- The customer will be contacted either via e-mail, phone or post advising them of the direct debit failure.
- A ten dollar ($10.00) dishonour fee is payable and will be charged to your next Internode account.
- If no payment is received within 14 days, a suspension of services will occur.
- Normal Debt Collection procedures will then follow as per our terms and conditions
