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Arrow Up Plan Changes


Home - Support - Historical Product Info - Plan Changes - July 2017 Fetch TV

Historical Product Information

July 2017 Fetch TV Plan Changes

On Tuesday 11 July 2017, Internode revised our Fetch TV plans and hardware pricing.

Changes include:

  • The 24 month only Fetch Bundle plan has been grandfathered, and is no longer available for new signups.
  • The first Premium Channel Pack (Vibe, Variety, Knowledge, Kids) is now available at a special price of $5 per month for customers on the current Fetch plan ($5 per month).
  • The setup costs for Fetch Mini and Mighty set top boxes on the monthly Fetch plan have been reduced from $99 and $349 to $59.99 and $309.99 respectively.
  • The current Fetch TV plan
  • The previous Fetch TV plans
  • Changes for existing customers
    • If you were on the standard Fetch plan ($5 per month)
    • If you were on the Fetch Bundle plan ($10 per month)
  • Previous Terms and Conditions

The current Fetch TV plan

FetchFetch + 1 Channel Pack Bundle
Already have Fetch? Add/Remove Packs
New Customer? Sign up

† View: Total Minimum Costs | Equipment Requirements | Terms & Conditions

† Total Min Cost of $263.98 for Fetch is based on 1 month of Fetch plan rental ($5), 1 month of Easy Naked Unlimited (at $69.99 a month plus standard set up fee of $129), plus $59.99 for Fetch Mini set top box.

† Total Min Cost of $268.98 for Fetch + 1 Channel Pack Bundle is based on 1 month of Fetch plan rental ($5), 1 month of discounted first channel pack ($5), 1 month of Easy Naked Unlimited (at $69.99 a month plus standard set up fee of $129), plus $59.99 for Fetch Mini set top box.

† Add-Ons (for example, channel packs, TV & movie rentals, or purchases), and any extra setup costs (for example, wiring or extra hardware such as Ethernet over Power adapters) are additional.

* Buying content gives you access to that content via your Fetch service. You have access to purchased content as long as you have your current Fetch account. You will lose access to all purchased content if your account is cancelled or deactivated.

from $5.00 per month
  • Set top box
  • 30 included Movie Box movies per month
  • Apps to watch Netflix, YouTube and Stan
    (subscription required for Netflix and Stan)
  • Free-to-air Catch-Up TV apps built in
  • Over 6000 movies to rent or buy*
Monthly Contract
Min Cost: $263.98 †
from $10.00 per month
  • Set top box
  • 30 included Movie Box movies per month
  • Includes first Channel Pack
    (Kids, Vibe, Variety, or Knowledge)
  • Apps to watch Netflix, YouTube and Stan
    (subscription required for Netflix and Stan)
  • Free-to-air Catch-Up TV apps built in
  • Over 6000 movies to rent or buy*
Monthly Contract
Min Cost: $268.98 †

To view the current packages, plans, set top box, and features, see the Fetch TV product pages.

The previous Fetch TV plans

FetchFetch Bundle
Already have Fetch? Add/Remove Packs
New Customer? Sign up

† View: Total Minimum Costs | Equipment Requirements | Terms & Conditions

† Total Min Cost of $302.99 is based on 1 month of Fetch plan rental, 1 month of Easy Naked Unlimited (at $69.99 a month plus standard set up fee of $129), plus $99 for Fetch Mini set top box.

† Fetch Bundle is available on a 24 month contract only. Total Min Cost of $2,058.75 is based on 24 months of Fetch plan rental at $10 a month, 24 months of Easy Naked Unlimited (at $69.99 a month plus discounted set up fee of $79), and discounted $59.99 for Fetch Mini set top box.

† Add-Ons (for example, channel packs, TV & movie rentals, or purchases), and any extra setup costs (for example, wiring or extra hardware such as Ethernet over Power adapters) are additional.

* Buying content gives you access to that content via your Fetch service. You have access to purchased content as long as you have your current Fetch account. You will lose access to all purchased content if your account is cancelled or deactivated.

from $5.00 per month
  • Free-to-air Catch-Up TV apps built in
  • Apps to watch Netflix and Stan
    (subscription required)
  • Over 6000 movies to rent or buy*
  • 30 included Movie Box movies per month
  • Standard set top box purchase
    ($99.00 for Mini or $349.00 for Mighty)
Monthly Contract
Min Cost: $302.99 †
from $10.00 per month
  • Free-to-air Catch-Up TV apps built in
  • Apps to watch Netflix and Stan
    (subscription required)
  • Over 6000 movies to rent or buy*
  • 30 included Movie Box movies per month
  • Discounted set top box purchase (save $39)
    ($59.99 for Mini or $309.99 for Mighty)
  • Includes your first Channel Pack
    (Kids, Vibe, Variety, or Knowledge)
24 Month Contract Only
Min Cost: $2,058.75 †

Changes for existing customers

If you were on the Fetch plan ($5 per month)...

  • There have been no changes to this plan, it is the currently available plan.
  • Your first premium channel pack (Kids, Knowledge, Vibe, Variety) is now available at the special price of $5 per month.

If you were on the Fetch Bundle plan ($10 per month)...

Customers who are on the Fetch Bundle plan will have their plan grandfathered as of 11 July 2017.

  • You'll be able to remain on your current Fetch TV plan, and keep your existing packages.
  • You'll still be able to add and remove channel packages via My Internode or your set top box.
  • There is no change to your monthly rental, roll-over date, customer contract, or any of the terms and conditions.

Previous Terms and Conditions

These terms and conditions and total minimum costs relate to the Fetch and Fetch Bundle plans prior to 11 July 2017. For current Fetch plan terms and conditions refer to the current Fetch product page.

  • Setting up a Fetch service
  • Total Minimum Cost
  • Important legal information

Setting up a Fetch service

You have the options of:

  • Standard Fetch plan on a Monthly Contract, with standard set top box purchase ($99 for the Fetch Mini set top box, or $349 for the Fetch Mighty set top box).
    No early cancellation charges apply to the Fetch service; or
  • Fetch Bundle plan on a 24 month contract, with discounted set top box purchase ($59.99 Fetch Mini set top box, or $309.99 for the Fetch Mighty set top box) and your first add-on pack (Vibe, Variety, Kids, or Knowledge) included.
    If you cancel your service during the initial 24 month period, you are liable for an early cancellation charge. The maximum applicable charge for Fetch is $72 within the first month. If you are signing up to broadband, you will also need to choose a new 24 month broadband contract to be eligible for the 24 month Fetch Bundle plan.

Early Cancellation Charge (24 month contract only)

If you select a 24 month contract term, and cancel your service during the initial 24 month period, you are liable for an early cancellation charge. The maximum applicable charge is $72 within the first month. This early cancellation charge reduces by $3.00 for each month (or part thereof) left in the contract.

Requirements

You will require an Internode broadband service, that is, ADSL2+, NBN, or Fibre to the Premises broadband. You will also need a compatible broadband router, and a Fetch set top box to connect a Fetch service. A digital TV aerial is also needed for free-to-air television.

Total Minimum Cost

The total minimum cost for Fetch depends if you choose the Fetch plan or the Fetch Bundle plan, and which set top box you select. It also depends on your chosen Internode broadband service, as shown in the following table. Please note that if you need to purchase equipment or arrange premises cabling, then your total costs may be higher.

The following table shows the total minimum cost for Fetch with:

  • Easy Naked Unlimited
    $69.99 per month + setup ($129 on a monthly contract, or $79 on a 24 month contract)

NOTE: Total costs may be higher if your chosen Internode broadband plan is different.

Total Minimum CostFetch planFetch Bundle plan

† Total Min Cost for the Monthly Contract is based on 1 month of Fetch plan rental, 1 month of Easy Naked Unlimited (at $69.99 a month plus standard set up fee of $129), plus either $99 for the Mini set top box, or $349 for the Mighty set top box.

† Fetch Bundle is only available on a 24 month contract only. Total Min Cost is based on 24 months of Fetch plan rental at $10 a month, 24 months of Easy Naked Unlimited (at $69.99 a month plus discounted set up fee of $79), and discounted set top box ($59.99 for the Mini set top box, or $309.99 for the Mighty set top box).

Add-Ons (for example, channel packs, TV & movie rentals, or purchases), and any extra setup costs (for example, wiring or extra hardware such as Ethernet over Power adapters) are additional.

Monthly Contract
with Fetch Mini set top box ($99)
$302.99 † N/A
Monthly Contract
with Fetch Mighty set top box ($349)
$552.99 † N/A
24 Month Contract
with discounted Fetch Mini set top box ($59.99)
N/A $2,058.75 †
24 Month Contract
with discounted Fetch Mighty set top box ($309.99)
N/A $2,308.75 †

Important legal information

  • The cost of all Fetch services is in addition to your monthly Internode broadband access fee. Fetch is delivered over your broadband, so if you cancel your broadband service, your Fetch service will also be cancelled automatically.
  • The Fetch service offers content for purchase. Please note that buying content gives you access so long as you have your current Fetch account. This access will be lost if your account is cancelled or deactivated.
  • Internode does not provide any Fetch services for Internode dialup or mobile products.

Make sure you've read and understood Internode's Customer Relationship Agreement and the Fetch TV Service Description.

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