NBN® BYO modem hardware compatibility
This article lists NBN hardware compatibility for BYO modems on standard NBN plans.
Whether you’re re-using an NBN modem from a previous provider or purchased one from your local computer/electronics store or leading retailers such as Officeworks and JB Hi-Fi, most NBN modems will work with Internode NBN. However, there are a few exceptions. We’ve listed requirements and any modems with known compatibility issues here for your convenience.
Your modem must meet these requirements to work on Internode NBN:
|Needed for NBN FTTB/N?
|Needed for all other NBN types?
* For high speed NBN plans, see High speed NBN modem requirements.
Note: NBN plans activated before 1 March 2023 require a modem that supports VLAN tagging.
|NBN compatible modem that is capable of reaching your NBN plan speed
|Support PPPoE connections (Point-to-Point Protocol over Ethernet)
|Support connections via Ethernet WAN
|Support VDSL2 connections and SOS/ROC
Jump to a section:
- Modems from previous NBN providers
- Modems purchased independently
- Modems previously supplied by Internode
In most cases, you'll be able to re-use your NBN modem from your previous NBN provider.
However, there are some exceptions which are listed below. We'll provide further updates here as they become available.
|Previous NBN provider
|Compatible with Internode NBN?
|Not yet tested
|Not yet tested
Most NBN-ready modems purchased within the past few years will work with our NBN services.
We've listed any modems with known compatibility issues here.
Note: You can find the make and model of your modem on its barcode sticker.
|All other NBN types
*Amazon Eero 6/Eero 6 Pro requires minimum software version eeroOS v6.6.1 and eero App version 6.13.0.
|Eero Pro 6
All modems currently supplied by Internode are compatible with our NBN services. Older modems which remain compatible are listed here. If an older modem is not listed, that means it’s not compatible or is no longer compatible due to updated requirements.
|NBN FTTP & NBN Wireless
|AVM Fritz!Box 7390 or 7490
|Billion 7800N or 7800NXL
|TG-789 Broadband Gateway