Skip to main content
Internode
  • Internet
    • NBN™
      • NBN Fibre Plans
      • NBN Wireless Plans
      • Coverage
    • Other Internet Products
      • Home Wireless Broadband
      • 5G Home Broadband
    • Need assistance? Call sales and support on 13 66 33
  • Mobile
  • TV
  • Business
    • Internet
      • NBN™
      • Fibre
      • Option packs
      • Hardware
    • Phone
      • NodeLine
      • NodeMobile
      • NodePhone VoIP
    • Connecting Offices
      • Case studies
      • Data centres
      • Internode Business Connect
      • Managed equipment
    • Need assistance? Call sales and support on 13 66 33
  • Support

    • Online guides

    • Online tools

    • Network status

    • Accounts and billing

    • Order status

    • FAQ
    •  
      Technical support
      1300 788 233
      Mon to Fri: 7am-12am
      Sat - Sun: 7am-12am
      Central Time (Adelaide)
      Accounts and billing
      1300 889 188
      Mon to Fri: 7am-8pm
      Sat - Sun: 7am-7pm
      Central Time (Adelaide)
      Provisioning
      1300 300 509
      Mon to Fri: 8am-7:30pm
      Sat - Sun: Closed
      Central Time (Adelaide)
  • Moving?
  • Contact
Need assistance? Call sales and support on 13 66 33

  Login to My Internode

Log into:
Forgotten your password?
Support
  • Internet Access
    • NBN
      • FTTP
      • FTTN and FTTB
        • Smart Modem Gateway VX420-G2H
        • AVM FRITZ!Box
        • TG-789
        • TG-1
        • Set up VX420-G2V Modem for NBN FTTB/N
        • Set up VX220-G2V Modem for NBN FTTB/N
      • FTTC
      • HFC
      • Fixed-Wireless
      • NodePhone VoIP
      • NBN Phone
      • Setup Videos
      • Compatible Hardware
      • How to check for NBN Network Outages
      • High Speed NBN Modem Requirements
      • Bandwidth control for third party modems
      • BYO Modem compatibility
    • TurboFibre FTTB
    • Broadband ADSL
    • Home Wireless Broadband
    • 5G Home Broadband
    • Fibre Estates FTTP
    • OPENetworks FTTN
    • IPv6
    • NodeMobile Data
    • Improving WiFi Signal
    • Quota & Shaping information
  • General Settings
  • Mobile
  • NodePhone
  • NBN Phone
  • Wireless Guides
  • Fetch TV
Arrow Up FTTN and FTTB

Related Items
NBN Residential Plans Internode NBN Plans for Home & Residential
NBN Business Plans Internode NBN Plans for Business & Corporate

Home - Support - Guides - Internet Access - NBN - FTTN and FTTB - AVM FRITZ!Box

Online Guides

FRITZ!Box Setup for NBN FTTB/N

This guide is suitable for FRITZ!Box 7490 and 7390 routers using the latest FRITZ!OS firmware.

What you haveWhat you need to do
A new Internode Fritz!Box for a new broadband service Just follow the plugin guide below to get online. Your modem is pre-configured with your username, password and other settings.
An existing Internode Fritz!Box that you need to set up again Follow the plugin guide and the manual configuration guide to get online.

FRITZ!Box Plugin for NBN FTTB/N

FritzBox NBN FTTB/N plugin diagram
  1. Plug the larger end (RJ45) of the supplied Y cable into the DSL/TEL port.

  2. Plug the smaller end (labelled DSL) of the Y cable into the telephone wall socket.

  3. Leave the TEL side of the Y cable unplugged.

  4. Using the supplied Ethernet cable, connect a computer to one of the yellow LAN ports. Alternatively, you can connect devices via WiFi. The default WiFi password (WLAN key) can be found on the Fritz!Box's barcode sticker.

  5. Using the supplied power cable, connect the Fritz!Box's Power port to an electrical outlet and switch it on.

FRITZ!Box Manual Configuration for NBN FTTB/N

  1. On a device that's connected to your Fritz!Box via Ethernet or WiFi, open your web browser and go to http://192.168.178.1

  2. On the Welcome screen, in the Setup Wizard, click Next.

  3. Select Other Internet service provider, enter "Internode" as the Name, then click Next.

FritzBox ISP selection screen
  1. Select Connecting to a DSL line, then click Next.

  2. Enter your Internode username (must include "@internode.on.net") and password, then click Next.

Note: If you've forgotten your Internode password, please use our Password Reset tool.

FritzBox Internode credentials entry
  1. You'll see a summary of your internet settings. If you see a mistake for your Internode credentials, click Back to correct them. Otherwise, click Next.

FritzBox settings summary
  1. Your settings will be saved and an internet connection test will run. Once complete, click Next, then click Cancel > Exit Wizard to exit the Setup Wizard.

  2. In the bottom left-hand corner of the screen, click View: Standard to switch to Advanced view.

  3. Select Internet, then click Account Information.

  4. At the bottom of the page, select Change connection settings. Untick the Delay disconnection by provider to the period between, then click Apply.

FritzBox advanced settings
  1. IMPORTANT: If your Internode service was connected before 6 September 2019, skip this step.

    Select Change connection settings again. Under "VLAN Settings", tick the VLAN for internet access box and enter "2" as the VLAN ID. Click Apply to save your settings.

FritzBox VLAN settings
  1. Select Internet > DSL Information, then select the Line Settings tab at the top of the screen.

  2. At the bottom of this page, under "Annex Settings", make sure that Annex B is selected, then click Apply.

FritzBox Annex settings

You should now be able to get online with your NBN FTTB/FTTN service. If you can't get online, please contact our Support Team.

Further Assistance

If you're looking to also set up your NodePhone VoIP or Wireless service, please refer to our other guides:

  • WiFi configuration

  • NodePhone VoIP configuration (not available for data-only NBN services)

If you are having trouble setting up your router, or would like to clarify some of the steps, please contact our Support Team.

  • AVM International: VPN Overview

  • AVM International: FRITZ!Box 7490 Support Overview

Please note that our Support Team cannot provide assistance with VPNs, Port Forwarding, or other advanced features.

  • Internode
  • About Us
  • Privacy Statement
  • Make a Complaint
  • Legal Information
  • Authorised Representatives
  • © 2025 Internode Pty Ltd
We acknowledge the Traditional Custodians of Country throughout Australia and the lands on which we, and our communities live, work and connect. We pay our respects to their Elders, past, present, and emerging.