NBN FTTB/FTTN Configuration for TG-1 Routers
This guide is suitable for TG-1 routers.
What we'll cover:
- Connecting cables
- How to log into your TG-1
- Using the setup wizard to configure your NBN FTTB/ FTTN (VDSL2) connection
- Setting up your NodePhone VoIP phone service (optional)
- Setting up your WiFi network
- Setting a password for your TG-1
If you purchased your TG-1 from Internode as part of a new broadband service, we've already configured your username, password, and other settings. In this case, simply follow the cabling setup section below, then test your connection.
|Figure 1: The ports on the back of the TG-1 router.|
- Connect a phone cable from the DSL port on the back of the TG-1 to the telephone port on your wall. Make sure that this cable is less than 3 metres long, as longer cables can affect the performance of your service.
- Connect one end of the supplied Ethernet cable to the network port on your computer. Connect the other end to any of the four yellow LAN ports on the back of the TG-1.
- Connect the included power supply to the power port on the back of the router, and plug it into a 240v power outlet.
- Switch on the TG-1.
|Figure 2: Standard NBN FTTB/ FTTN (VDSL2) cabling for the TG-1 router.|
The following steps only apply if your TG-1 is not already configured, or if it has been reset to factory default settings.
If you purchased your TG-1 from Internode, your router has been pre-configured. Simply follow the cabling steps above to set up your NBN FTTB/ FTTN (VDSL2) broadband service.
- Make sure that your computer is connected to the TG-1 with an Ethernet cable.
- Open your preferred web browser - for example, Internet Explorer, Google Chrome, or Mozilla Firefox.
- Enter the following number into the address bar and then hit Enter on your keyboard:
- 10.1.1.1 (this number is called an IP Address).
|Figure 3: Entering the IP address to access the router|
- The modem's Log In page will open and you will be asked for a username and password.
|This is the router's default username and password.
We recommend that you change the password for security reasons.
- Click Sign in to log into the router.
- The TG-1 will log in and display a Setup Wizard. First it will ask you to set up your Internet connection.
- Change the Internet Service Provider to Internode.
- Make sure that WAN Interfaces is set to VDSL, and that WAN Type is set to PPP over Ethernet.
- Enter your Internode username into the Username field, for example: email@example.com
NOTE: If your username does not include @internode.on.net you will be unable to connect.
- Enter your Internode password into the Password field. If you've forgotten your password, you can retrieve it with our Password Retrieval tool.
- Click Next to continue the wizard.
|Figure 4: Setting up your NBN FTTB/ FTTN (VDSL2) service with the setup wizard|
- The TG-1 will ask you to set up your NodePhone VoIP service.
- If you don't have NodePhone VoIP, simply click the I don't have VoIP button, which will take you to the next screen and continue the wizard (Step 5).
- Enter your NodePhone VoIP phone number - without any spaces - into the VoIP Phone Number field. This should be your full number, including the area code.
- Enter your NodePhone VoIP password into the VoIP Password field.
- Click Next to continue the wizard.
|Figure 5: Configuring your NodePhone VoIP service|
Your TG-1 already has a default WiFi network set up. If you would like to use these settings, you can find the network name and password on the bottom of your modem.
If you want to use the default WiFi settings, simply do not change any settings for Step 5 or Step 6 and click Next on both steps. Otherwise, follow the instructions listed in this guide.
- The wizard will move on to WiFi setup.
- If you don't want to use the WiFi, click the switch next to Wireless 2.4GHz (WiFi) to turn it Off.
- If you do want to use the WiFi, make sure both switches are turned on, and create a name for your wireless network. Enter this name into the SSID Broadcast Name field.
Creating a network name (SSID)
Your network name is used to identify your wireless network. This is particularly useful if there are other wireless networks nearby.
Because your network name will be visible outside of your home or office, the name should be recognisable but should not use any personal or service details.
- Bad Network Names:
BloggsFamily, JoeBloggs, 123JamesStreet, Internode, default, your Internode username, your router's name.
- Good Network Names:
MyNetwork, HomeWireless, Homestead, Cookie Monster (be creative!)
- Once you have created a name for your WiFi, click Next to continue the wizard.
|Figure 6: Creating a name for your WiFi|
- The wizard will ask you to create a password for your WiFi.
- Create a password that will be used to access your wireless network. Type this password into the Security Key field.
Creating a Pre-shared Key (Wireless Password)
A Pre-shared key prevents people you don't know from accessing your wireless network. When you connect your computers to your wireless network, you will be asked for the pre-shared key. If someone tries to connect without the pre-shared key, they will be unable to connect.
Your pre-shared key:
- must have a minimum of 8 alphanumeric characters
- is case sensitive
- should never be the same as your Internode password
We recommend you create a complex password for your pre-shared key.
- Once you've created your wireless password, click Next to continue the wizard.
|Figure 7: Setting up a password for your WiFi|
- The wizard will ask you to create an administrator password for the TG-1 router. You will need this password in future when you try to log in to your TG-1 router.
- We recommend leaving the desired username as admin.
- Enter your chosen password into the Desired Password field and the Retype Password field.
NOTE:If you leave these fields blank, the password will remain as "admin".
- Click Next to save your password and continue with the wizard.
Please make a note of your new Administrator Password, as Internode will not be able to provide it to you if it is lost or forgotten.
If you forget the password, you will need to factory reset your TG-1 before you can access the user interface.
If you cannot log in to the TG-1, you can reset it to factory settings using the Reset button on the back of the device (between the two USB ports). You will need a paper clip to press the Reset button. Press and hold the button for 5 to 8 seconds to factory reset the TG-1.
Once you have reset your TG-1 to factory settings, you will have to restart this wizard from the beginning.
|Figure 8: Creating an administrator password for the TG-1|
- Finally, the wizard will display all your settings. Please check that your settings are correct. If they are not correct, click the Back button to make any corrections.
- If all your settings are correct, click Finish to complete the setup wizard.
|Figure 9: Reviewing settings and finishing the wizard|
- The TG-1 should take you to the main screen. Find Gateway at the top left corner of the screen.
- Check if the version is Crimson (15.4) or later.
|Figure 10: Checking the version|
- Once you've downloaded the file, return to the TG-1 main screen.
- Click the red information icon next to Gateway.
- Scroll to the bottom of the screen and find Upgrade firmware.
- Click Browse… and browse to the firmware file that you downloaded in Step 9.
- Click Upgrade to upload the file.
- Wait for the TG-1 to reboot, and log in again.
|Figure 11: Uploading new firmware to the TG-1|
- Find the Broadband section on the TG-1 main screen. It should be next to the Gateway section.
- Click on the red gear icon next to Broadband.
- Click show advanced at the top right corner of the pop-up window.
- Change the Mode to VDSL with no VLAN (from VDSL using VLAN).
- Click Switch connection mode.
|Figure 12: Correct VDSL settings for FTTB/ FTTN|
Congratulations! You have successfully configured your TG-1 to connect to the Internet.
If you are having trouble setting up your router, or would like to clarify some of the steps, please contact our Support Team.