Easy Bundle ADSL2+ was grandfathered on 12 December 2018. At this time, customers already on these plans can remain on them, but no further sign ups are available.

The information on this page is provided as a reference for existing Internode Easy Bundle ADSL2+ customers.

• Residential Plans
• Business Plans
• Terms and Conditions
  • Setting up an Internode Easy Bundle ADSL2+ Service
  • Critical Information Summary
  • Total Minimum Cost: Residential
  • Total Minimum Cost: Residential
  • Easy Bundle Telephone Options
  • Hardware Requirements
  • General Terms and Conditions
• Phone Features and Call Packs
• Broadband Features and Option Packs
• Call Rates: National
• Call Rates: International

Easy Bundle ADSL2+ Plans

100 GB	250 GB	400 GB
† View: Total Minimum Costs | Setup Fees | Hardware Requirements | Terms & Conditions | Critical Information Summary † Except for Easy Bundle 100, the Total Minimum Cost represents one month of Easy Bundle (plus the standard ADSL2+ setup fee of $129). Easy Bundle 100 is not available on a one month contract. The Total Minimum Cost for Easy Bundle 100 represents 24 months of Easy Bundle 100 (plus the discounted ADSL2+ setup fee of $79). Data blocks, option packs, call charges, Call Packs, and optional features are additional. ˆ Excess data usage is shaped to 256/256 kbps.
$59.90 per month Min Cost: $1,516.60 † $0.60 per GB ˆ	$79.90 per month Min Cost: $208.90 † $0.32 per GB ˆ	$89.90 per month Min Cost: $218.90 † $0.22 per GB ˆ

Easy Bundle Business ADSL2+ Plans

100 GB	250 GB	400 GB
†View: Total Minimum Costs | Setup Fees | Hardware Requirements | Terms & Conditions | Critical Information Summary † Except for Easy Bundle 100 with a Business Pack, the Total Minimum Cost represents one month of Easy Bundle with a Business Pack (plus the standard ADSL2+ setup fee of $129). Easy Bundle 100 with a Business Pack is not available on a one month contract. The Total Minimum Cost for Easy Bundle 100 with a Business Pack represents 24 months of Easy Bundle 100 with a Business Pack (plus the discounted ADSL2+ setup fee of $79). Call charges, Call Packs, and optional features are additional. ˆ Excess data usage is charged at $5 per GB, and capped at $299 per month.
$89.90per month Min Cost: $2,236.60 † $0.90 per GB ˆ	$109.90per month Min Cost: $238.90 † $0.44 per GB ˆ	$119.90per month Min Cost: $248.90 † $0.30 per GB ˆ

Terms and Conditions

• Setting up an Internode Easy Bundle ADSL2+ Service
• Critical Information Summary
• Total Minimum Cost
• Easy Bundle Telephone Options
• Hardware Requirements
• General Terms and Conditions

Setting up an Internode Easy Bundle ADSL2+ Service

You have the options of:

• A standard setup fee with a monthly contract.
  There is no early cancellation charge. Your only commitment is the 'one month rolling contract' inherent in paying one month's rental in advance (note: this option is not available for Easy Bundle 100 GB); or
• A discounted setup fee with a 24 month contract term.
  If you cancel your service during the initial 24 month period, you are liable for an early cancellation charge. The maximum applicable charge is $120 in the first 12 months.

The setup fee depends on the method you use to establish your Easy Bundle service:

Existing Internode Ultra, UltraLine, and UltraBundle customers can simply change plans online to Easy Bundle - no once-off charges or changes to your contract term apply.

Early Cancellation Charge (24 month contract only)

If you select a 24 month contract term, and cancel your service during the initial 24 month period, you are liable for an early cancellation charge. The maximum applicable charge is $120 in the first 12 months of your contract. This early cancellation charge reduces to $65 during the second 12 months.

• These charges cover the costs reasonably incurred by us when the contract commenced.
• Cancelling your broadband service will also cancel any other Internode products you’ve purchased that are only available when bundled with broadband. If those products have their own contract, you are liable for their associated early cancellation charges.

Easy Bundle Plan Changes

Your broadband requirements may change over time, so you're not locked in to a particular monthly quota.

• There are no once-off charges to move from one Easy Bundle plan to another Easy Bundle plan.
• You can request plan changes at any time via our online plan change tool, whether you are within a contract term or not. Your plan change will take effect at the start of your next billing period.
• Remember you can use Data Blocks if you need an instant quota upgrade.
• See our Typical Usage guide for help estimating your monthly Internet usage requirements.

Critical Information Summary

The Critical Information Summary contains plan and pricing information for South Brisbane Fibre Access Broadband.

Total Minimum Cost: Residential

The total minimum cost depends on the setup option and plan that you select, as shown in the following two tables. Please note that if you need to purchase equipment or arrange premises cabling, then your total costs may be higher.

1. Total Minimum Cost - Monthly Contract

The following table shows the total minimum cost on a monthly contract for each plan. This includes the standard setup charge ($129 for a new service connection), plus one month of Easy Bundle plan rental.

2. Total Minimum Cost - 24 Month Contract

The standard setup charge is reduced on the 24 month contract option. An early cancellation charge applies if your Easy Bundle service is cancelled during this 24 month period.

• The early cancellation charge is $120 during the first 12 months of the contract period.
• The early cancellation charge reduces to $65 during the second 12 months.

The following table shows the total minimum cost on a 24 month contract for each plan over a 24 month period.

Total Minimum Cost: Business

The total minimum cost depends on the setup option and plan that you select, as shown in the following two tables. Please note that if you need to purchase equipment or arrange premises cabling, then your total costs may be higher.

1. Total Minimum Cost - Monthly Contract

The following table shows the total minimum cost on a monthly contract for each plan. This includes the standard setup charge ($129 for a new service connection), plus one month of Easy Bundle plan rental.

2. Total Minimum Cost - 24 Month Contract

The standard setup charge is reduced on the 24 month contract option. An early cancellation charge applies if your Easy Bundle service is cancelled during this 24 month period. The maximum applicable charge is $120 in the first 12 months.

The following table shows the total minimum cost on a 24 month contract for each plan over a 24 month period.

Easy Bundle Telephone Options

Monthly Rental Charges

There are no separate monthly rental charges for Easy Bundle's telephone service. Easy Bundle includes telephone rental as part of the bundle. Any call charges, call packs, and optional features are additional.

Call Pack Charges

Call Packs offer excellent value with a variety of included calls for a flat extra monthly charge. These include:

Optional Feature Charges

Optional extra features are available for your Easy Bundle telephone service, at an extra monthly charge. These include:

Your Easy Bundle phone service is packed with included features at no extra charge. These features include Call Return, Three Way Call, Call Waiting, and Call Diversion. You can even have a silent number without paying extra for your privacy!

If you pre-select your long distance calls to another carrier, a $5 per month surcharge will apply.

Call Charges

Call charges on Easy Bundle are very competitive. Timed calls - standard national, international, and calls to Australian mobiles - are charged to the nearest second, with a one minute minimum charge. See Call Rates for more info.

Hardware Requirements

You will require an ADSL router to connect your Easy Bundle service.

You will also need a standard telephone handset to use the Easy Bundle phone service. You may only access the phone service using equipment approved by the Australian Communications and Media Authority.

General Terms and Conditions

GST

All quoted pricing includes GST.

Your Agreement with Internode

When you apply for Internode Easy Bundle, you should be aware that you are entering an agreement with Internode.

When you sign up for a service you agree to the Internode Customer Relationship Agreement, the Internode ADSL Service Description, and the Internode Ultra Service Description. These are Internode's standard terms and conditions for the Easy Bundle service.

The Performance of Easy Bundle Services

The maximum possible speed of an Easy Bundle ADSL2+ service will depend on a number of factors. These include the length and quality of the phone line that links your premises to your local telephone exchange, and the type of ADSL modem or router that you are using.

Internode does not guarantee that Easy Bundle customers will be able to obtain the maximum theoretical speed.

Important Information about Easy Bundle services

• Any cabling that is required in your premises beyond the network boundary point is your cost and responsibility.
• Incorrect Call-Out Fee: If we attend your premises to repair a Fault reported by you, but we determine that there is no Fault or the Fault is caused by Your Equipment, we may charge you a fee of $135 for attendance plus $40 per 15 minutes there-after with a 15 minute minimum.
• If you have an alarm system or PABX attached to your current telephone service, it may need to be rewired by your security or communications company, at your expense.

Other Limitations

• No resale of bandwidth
  Internode Broadband services provide access for personal and immediate family or business use only.
• Single location only
  Internode Broadband services allow one concurrent router login at one specific physical location. You can, of course, have multiple users sharing this connection. Logging in at a different physical location to the location associated with the connection may fail to work, or may incur an additional cost of $1 per connected hour.
• Dynamic IP address
  A dynamic IP address is supplied by default. If you need a static IP address, select a Power Pack or Business Pack. IPv6 addressing is also available if supported by your equipment.
• Priority Assistance is not available
  We do not offer priority assistance, nor support for medi-alert services and monitored alarm systems. Priority assistance is offered by Telstra for people who may be reliant on a telephone service because of a serious medical condition. If you have a medi-alert or priority assistance service or believe that you are eligible, please consider this before proceeding with your order.
• No Access to 19/1900 Premium Numbers
  Be aware that 19/1900 premium rate numbers cannot be called from an Easy Bundle phone service.
• The Local, National, and Mobile Call Pack does not include calls to 13/1300 numbers or other special services.
• Our Acceptable Use Policy applies.
• We do not currently provide support for teletypewriter equipment.
• Uploads + Downloads
  The monthly quota allocation on Internode Easy Bundle services is counted as the sum of both uploads and downloads.
• Definitions (in accordance with Australian ISP conventions):
  • 1 MB or 1 Mbyte is 1 Megabyte = 1,000,000 bytes.
  • 1 GB or 1 Gbyte is 1 Gigabyte = 1,000 Megabytes.
  • If you select a Power Pack or Business Pack, your quota allocation is counted in the download direction only.

ADSL Relocations

If you plan to move premises - even if you're taking the same number with you - please contact our Sales team online or call us on 13 66 33. We'll ensure a smooth transition, and you'll have the choice of:

• no ADSL relocation fee, and a new 24 month contract; or
• a $99 relocation fee, with any existing contract term carried across to your new premises.

Billing and Notifications

Invoices, Internode Bulletins, and usage warnings are sent to your Internode email address or nominated billing address. When your service is activated, you'll receive a configuration sheet with the details of your Internode email address.

If you have ordered hardware you will be required to pay for it by credit card before it is sent to you. As per the Internode Customer Relationship Agreement, payment for all recurring charges is required monthly in advance. This means that your first invoice will have the setup fee (if applicable) and the monthly plan fees for your service for the first 2 months. Billing will begin within 7 days of the service being provisioned by our carrier, or earlier if you have registered a successful login.

No charges apply until the service is confirmed as deliverable by our carrier.

Posting of paper invoices is available, but discouraged for environmental reasons. If requested, this will attract a $1.50 surcharge per invoice. Surcharges also apply to credit card payments. Full details on surcharges and payment options are available on our Accounts and Billing pages.

Phone Features

For even greater value, add any of our call packs below to your Easy Bundle phone service:

Existing Easy Bundle telephone customers: add call packs online through My Internode. Our Acceptable Use Policy applies to all included calls.
Local, National, and Mobile Call Pack Includes all your calls to standard Australian landlines and mobiles (excludes calls to 13/1300 numbers and other special services) Add $20 per month (in addition to Easy Bundle plan)	International Call Pack Includes all calls to landlines in our top 20 International destinations   Add $10 per month (in addition to Easy Bundle plan)	Local, National, Mobile, and International + Add both call packs and talk as often and as long as you like (excludes calls to 13/1300 numbers and other special services) Add $30 per month (in addition to Easy Bundle plan)

Optional Phone Features

There are two optional features available for a small extra monthly fee:

Broadband Features

Option Packs

Standard Features 1 Dynamic IPv4 address Quota: uploads+downloads Uploads are counted Excess quota shaped to 256k down/256k up Standard Support

Power Pack add $10 per month (in addition to Easy Bundle plan) 1 Static IPv4 address Quota: downloads only Uploads are not limited Excess quota shaped to 512k down/no shaping up power.on.net subdomain on request Standard Support

Business Pack add $30 per month (in addition to Easy Bundle plan) 1 Static IPv4 address /29 IP subnet on request Quota: downloads only Uploads are not limited No excess shaping Excess usage over quota charged at $5 per GB Excess usage charges capped to $299 per month on.net subdomain on request Priority Business Support Service Level Agreement

Call Rates: National

Call Rate Details

• Local Calls:
  The 18 cent untimed local call applies to calls made to fixed lines within your local call area.
• Standard National Calls:
  The 10 cent per minute national call rate applies to all fixed line calls within Australia (that is, numbers starting with 02, 03, 07 or 08), excluding destinations within your local call area.
• Calls to Australian Mobiles:
  The 'Mobile' rate applies to calls made to any standard mobile phone in Australia (starting with a prefix of 04).
• International Calls:
  The 'International' rates apply to calls outside of Australia, and vary depending on the country/destination you are calling. You'll find calls to fixed line phones in most popular destinations - including New Zealand, United Kingdom, USA, Canada, China, Hong Kong, Malaysia, Singapore, Taiwan, Ireland, Greece, and Italy - are just 15 cents per minute (plus a 44 cent flagfall). View a complete list of International call rates.

Special Services

A local call fee (18 cents) applies for each deposit to, and retrieval from, the optional Internode Easy Bundle Voicemail service.

Calls not handled by Internode Easy Bundle

Easy Bundle does not support calls to premium rate services, these start with the prefix '190'.

From 1 May 2012, Easy Bundle services will not be able to accept calls from callers using Telstra's 12550 reverse charge service.

Any calls that you make using a per-call carrier over-ride code may be charged directly to you by that carrier.

Call Rates: International

To make an International call, dial 0011, followed by the country code, followed by the phone number in the country.

• Calls are charged at 44 cent flagfall plus the following per minute rate (charged to the second, with a minimum assessed duration of one minute).
• In many countries, a higher rate applies to calls that are made to mobile services (compared to fixed line services), and these rates are shown in the following table.
• The rates for calls to satellite and other international services are listed after the Easy Bundle International Table.
• These rates are subject to Internode's Customer Relationship Agreement and are also subject to change from time to time.

• Top 20 Popular International Destinations
• Full List - Easy Bundle International Table
• Satellite and other international services

Top 20 Popular International Destinations

Add an International Call Pack to get all your calls to landlines for these countries included for only $10 per month.

Easy Bundle International Table

Satellite and other international services are charged using the same methodology, with per minute rates as follows: